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Deluxe Corporation
www.deluxe.com Shoreview, MN 5000+ Employees
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Deluxe Corporation Interview Questions & Reviews

Getting the Interview  15 Interviews

20%
20%
8%

Interview Experience  14 Ratings

64%
28%
7%
15 interview experiences
Updated May 07, 2013
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Interview Outcome:   All No Offer Received Offer

Systems Administrative at Deluxe Corporation

No Offer – Interviewed in Bangalore May 2012 – Reviewed May 22, 2012

Interview Details they only take my intro round

Interview Question – DHCP working on which port no.   View Answer

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Sales at Deluxe Corporation

Accepted Offer – Reviewed May 07, 2013

Interview Details Called by recruiter. Passed recruiter phone interview. Setup face to face on site. Walked in interview room had regional sales manager and my would-be manager in the room.

Interview Question – If a potential sale is reluctant, what are your strategies to overcome those objectives?   Answer Question

Negotiation Details – Not much negotiation. However I do believe some different offers were given based on experience level.

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Marketing at Deluxe Corporation

Accepted Offer – Reviewed Mar 10, 2013

Interview Details The interview was a straight forward multi-tier interview (4 in total) increasing up the corporate ladder. All communications took place over the phone. The entire process took three hours and I started roughly two weeks after the final interview. The questions mostly related to prior experience. I was also required to complete work samples and answer various written questions relating to the position.

Interview Question – How long would it take for you to become a manager?   Answer Question

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Sales Service Representative at Deluxe Corporation

Accepted Offer – Interviewed on Lenexa, KS (US) Jul 2011 – Reviewed Feb 10, 2013

Interview Details In my opinion the interview process involved too many phone/face to face interviews. 4 phone interviews and 2 face to face. Although the entire process was completed within two weeks and I did accept the offer in July 2011... positions eliminated Dec 2012.

Interview Question – Was asked to give verbal presentation on six financial service products that they offer, one day to prepare.   Answer Question

Negotiation Details – No negociation as my offer was at the top of the provided salary range.

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Content Marketing Manager at Deluxe Corporation

Accepted Offer – Interviewed on Shoreview, MN (US) Jun 2012 – Reviewed Jan 12, 2013

Interview Details The process moved very quickly for me though I know they had been looking for someone for a while. I met with the director and her direct reports all at once. They asked me a variety of questions to learn about both my experiences and how I work, most likely to see if I would be a good fit with the rest of the team. The interview wasn't particularly difficult or painful but I left feeling pretty good about the position and how I did in the interview.

Interview Question – I don't remember any specific questions   Answer Question

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Human Resources Manager at Deluxe Corporation

Accepted Offer – Interviewed in Feb 2008 – Reviewed Nov 03, 2012

Interview Details Usually entails a phone screen, then an interview with the hiring manager. Sometimes there will be a second interview to meet other members of the team. Then there is a background investigation and drug screen. Some positions also require an personality and skills assessment.

Interview Question – What do already know about Deluxe?   View Answer

Negotiation Details – They tried to low-ball me. I told them what I needed and it was not well received, but they gave it to me. Know what you are worth, and don't let them low-ball you.

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Executive Director Marketing at Deluxe Corporation

Accepted Offer – Reviewed Oct 10, 2012

Interview Details RIDICULOUS process to complete 5+ hours of online "psychological testing" and then more in-person "tests" and role plays with a firm they've hired to help them with hiring. Doesn't work at all. The outside firm doesn't consider how the existing execs will get along with/compliment/work together.

The interview process with the Deluxe people is nice and easy. If they bring you into Minneapolis, they want to convince you to work for them.

Interview Question – The extensive time spent with the third-party firm on the "psychological assessment" with totally irrelevant questions.   Answer Question

Negotiation Details – They offered me a salary, bonus and 4 weeks vacation. They had me sign a ridiculous non-compete that I refused to (it would have prevented me from working in any marketing-related job). They required drug testing. I should have asked for 5 weeks vacation and more money. Once I was hired I saw that they were quite flexible if they wanted to hire the person. But then again, I got laid off six months later and so did a lot of the sales/marketing people they hired.

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Customer Service Representative at Deluxe Corporation

Accepted Offer – Interviewed in Colorado Springs, CO (US) – Reviewed Aug 25, 2012

Interview Details Interview held at a their job fair. They had several call center team managers in one large room sitting at tables several feet apart from each other. You sit on the other side of the table. The manager greets you with a handshake, introduces her/him self and asks you to have a seat. Your are asked if you have previous call center and/or customer service
experience. If yes, you are asked to describe in detail you job duties, if you like the work and how long you worked there. You are asked if you have sales experience. The manager
describes to you the work environment, the training, and the nature of the job and the
requirements to be successful. You are then asked if you feel the job is a good fit for you
and if you see a future of success working for deluxe. You are asked about your strenghts
and weak points. You are asked what you can contribute to the success of the
company and why you want to work for them and why you want to work in a call center
and customer service. You are asked describe how you relate to other people and what
you expect from the company to help you be successful. There is one face to face
interview that lasts about 15 to 25 minutes. You are the told you will be called if you are
to be hired.

Interview Question – An unexpected question and somewhat difficult to answer was about what I would do in a
difficult customer service encounter. where a customer was angry and upset and everything
you offered to do to resolve a problem was not satisfactory to the customer.
  View Answer

Negotiation Details – No negotiation of wages. Only offered a starting hourly wage with a shift
differential. They don't negotiate pay with customer service reps. They start
everyone at the same rate. Period.

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Territory Manager - Small Business Services - Major Accounts at Deluxe Corporation

Accepted Offer – Reviewed Aug 22, 2012

Interview Details 3-4 phone interviews with HR, Sales Management. Each interviewer asks different questions and then they reconvenene and share thoughts on the candidate. Final interview was face to face with the hiring manager but by then the offer was anticipated.

Interview Question – I do not remember a very tricky question.   Answer Question

Negotiation Details – I accepted the first salary offer as it was a solid offer but did negotiate some added bridge salary until commissions kicked in.

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Loyalty Representative at Deluxe Corporation

Declined Offer – Interviewed in Shoreview, MN (US) Apr 2012 – Reviewed Jun 01, 2012

Interview Details You walk in to check in at the reception desk. You wait until they come grab you. Most of the interview was the team leader describing the functions of the job. Then they read questions off of a what seems like 10 page paper. No biggie.

Interview Questions

  • Who is someone you consider to be a good sales person and why? What qualities do they possess?   Answer Question
  • How do you respond to a customer who says you've made a mistake?   View Answer

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