Enterprise Rent-A-Car Interview Questions

Updated 28 Oct 2014
Updated 28 Oct 2014
1,559 Interview Reviews

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  1. 59 people found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in May 2014.

    Interview Details

    Phone Interview --

    I applied online. I received a phone call and had a short phone interview. This interview was done by recruiter's assistant, and she asked questions about my work history as well as explained hours/pay info. I was then set up for an interview with the Talent Acquisition Manager.

    Interview #1 --

    The interview with the Talent Acquisition Manager included some behavioral based interview (BBI) questions and general conversation about myself and opportunities at the company. She seemed to look for someone with a positive attitude and a friendly demeanor; I feel I delivered it with authenticity. We spoke about previous jobs, college, hobbies and interests, and she asked a lot of questions to get a good grasp on who I am. It took about 1 hour, and I was told at the end of interview I would be moving on to the next interview with the Area Manager and Branch Manager. She emailed me a link to complete my background check while I continued on in the interview process. Followed up with 'Thank You' email

    Interview #2 --

    This interview took place in a branch with an Area Manager and Branch Manager. It involved shadowing employees and more BBI questions from both interviewers. They also explained more about the company, and they were very clear about the long hours/hard work involved. This is the step that was most difficult for me. The Area Manager asked some hard questions about my work experiences, and she appeared to be looking to weed out weak candidates. Total process took about 2-3 hours. I shook her hand, and thanked her for her time. Followed up with 'Thank You' emails.

    Interview #3 --

    I received a phone call 3-4 days later, and I was set up to speak with the Regional VP. That interview took about 1 hour, and I simply had a conversation about who I am as a person ... No difficult questions or BBI questions whatsoever. I felt rather comfortable, and I expressed my joy in working with customers. It was apparent Regional VP was looking for personality more than anything. I was job offered right on the spot at the end of interview, and I immediately accepted.

    They look for genuine and outgoing people who are not afraid to talk/connect with others. Be yourself!! Also, be prepared for BBI questions and have several examples ready in your mind. Smile, and look for ways to connect with employees and managers.

    Interview Questions
    • Tell me about a time you made a mistake. What did you do? How did you handle the situation, and would you do anything differently?   Answer Question
    Negotiation Details
    Rate of pay was non-negotiable, and everyone in the company starts at the bottom. I simply accepted the offer in person.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car.

    Interview Details

    2 interviews - one via phone, one in a branch
    Was offered the job on the spot. They were looking for a lot of interns, but the hiring ratio was 1:10.

    Interview Questions
    • How have you dealt with a negative customer experience? What are your weaknesses? Describe your best sale. How do you make yourself stand out during a sale? What is your coursework like? What is your sales experience?   Answer Question
    Negotiation Details
    I was offered the job on the spot.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Management Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Extensive interview process. But for someone coming out of college once again it's a good experience. The interview process is thorough. I went into the interview thinking if i get the position or not its great experience. and thats what it was

    Interview Questions
    • Tell me about a time you failed. How did you bounce back   Answer Question
    Accepted Offer
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  5. 2 people found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I had two interviews with this company. Both interviewers explained the job details prior to starting the interview. My first interview lasted 45 minutes. The second interview lasted 30 minutes and was the most challenging. The interview question are geared towards behavior, and situations. Both interviewers were extremely upbeat with great personalities.

    Interview Questions
    Negotiation Details
    I was pleased with the starting pay.
    Accepted Offer
  6.  

    Branch Rental Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    3 interviews
    Phone- mention you are a competitive team player
    Administrative-wear a suit have examples of sales success, good and bad customer service experiences
    Branch- you'll be facing potentially your direct boss and next level of management. wear a suit smile, be confident and be redundant

    Interview Questions
    Accepted Offer
  7.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car.

    Interview Details

    Phone interview, then face to face interview, didnt make it past that. They had me shadow their day to day business for about an hour which I thought was odd since I hadn't been hired.

    Interview Questions
    No Offer
    Average Interview
  8.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online. Received an email later in the week asking if we could set up a phone interview. Interview was basic and asked questions about experience. Was set-up for an in-person interview at their regional office. Interviewer was nice but asked the same questions re-worded about 4-5 times. Was told I would be contacted if they decided to move on to the next interview. Was contacted later to tell me they moved on with other candidates.

    Interview Questions
    • Most difficult part was being asked multiple times about how I went above and beyond what was required while I was working. It was rephrased every time but essentially was the same question. Eventually it became difficult recalling appropriate stories.   Answer Question
    No Offer
  9.  

    Staff Accountant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car.

    Interview Details

    Took about two weeks total. First a phone interview. Then an in person interview with two people. Basic questions such as what are your goals , what attracted you to the company etc. After a day then a second interview was scheduled. I had about for different interviews with about six different people. Recruiter kept me in the loop with everything. She even gave me tips on how to excel during my second interview. Do you research of the company and ask the interviewees questions as well.

    Interview Questions
    Accepted Offer
  10.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Process was very professional. The interview questions were basic and were not difficult. I had a brief interview at the college career fair. I received a call the same day to schedule an interview. They like people who are competitive. They are also looking for long-term employees so be sure that your career objective is in line with theirs. Although the interview really liked me and thought my interview went well, she did not hire me because my career objective did not line up with Enterprises'.

    Interview Questions
    • Tell me about a time you went above and beyond for a customer.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Management Trainee Interview

    Anonymous Interview Candidate in Morgantown, WV (US)
    Anonymous Interview Candidate in Morgantown, WV (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at Enterprise Rent-A-Car.

    Interview Details

    The first interview was over the phone. I was traveling when I got the call and stopped on the side of the road to take it. After the phone interview, I was invited to a second interview at the regional office. They were flexible as I was out of town at the time. I went in and first met and interviewed with a Management Trainee, who allowed me to ask questions about daily operations. Afterwards, I was taken to the site manager's office and interviewed with him and the regional manager. They were all very welcoming and were interested in getting to know me as a person, as well as a potential employee. Shortly thereafter I was offered a position with another one of their local offices.

    Interview Questions
    • They were interested in my military background, primarily with leadership and management responsibilities. The questions were mostly behavioral but some did have to do with sales experience. It was all pretty standard. Nothing I can think of caught me off-guard. Just be sure you can talk specifically about past experiences and how you handled bad situations.   Answer Question
    Negotiation Details
    Intern pay was standard. No negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview

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