Enterprise Rent-A-Car Interview Questions

Updated 28 Sep 2014
Updated 28 Sep 2014
1,520 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1. 45 people found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Enterprise Rent-A-Car in May 2014.

    Interview Details

    Phone Interview --

    I applied online. I received a phone call and had a short phone interview. This interview was done by recruiter's assistant, and she asked questions about my work history as well as explained hours/pay info. I was then set up for an interview with the Talent Acquisition Manager.

    Interview #1 --

    The interview with the Talent Acquisition Manager included some behavioral based interview (BBI) questions and general conversation about myself and opportunities at the company. She seemed to look for someone with a positive attitude and a friendly demeanor; I feel I delivered it with authenticity. We spoke about previous jobs, college, hobbies and interests, and she asked a lot of questions to get a good grasp on who I am. It took about 1 hour, and I was told at the end of interview I would be moving on to the next interview with the Area Manager and Branch Manager. She emailed me a link to complete my background check while I continued on in the interview process. Followed up with 'Thank You' email

    Interview #2 --

    This interview took place in a branch with an Area Manager and Branch Manager. It involved shadowing employees and more BBI questions from both interviewers. They also explained more about the company, and they were very clear about the long hours/hard work involved. This is the step that was most difficult for me. The Area Manager asked some hard questions about my work experiences, and she appeared to be looking to weed out weak candidates. Total process took about 2-3 hours. I shook her hand, and thanked her for her time. Followed up with 'Thank You' emails.

    Interview #3 --

    I received a phone call 3-4 days later, and I was set up to speak with the Regional VP. That interview took about 1 hour, and I simply had a conversation about who I am as a person ... No difficult questions or BBI questions whatsoever. I felt rather comfortable, and I expressed my joy in working with customers. It was apparent Regional VP was looking for personality more than anything. I was job offered right on the spot at the end of interview, and I immediately accepted.

    They look for genuine and outgoing people who are not afraid to talk/connect with others. Be yourself!! Also, be prepared for BBI questions and have several examples ready in your mind. Smile, and look for ways to connect with employees and managers.

    Interview Questions
    • Tell me about a time you made a mistake. What did you do? How did you handle the situation, and would you do anything differently?   Answer Question
    Negotiation Details
    Rate of pay was non-negotiable, and everyone in the company starts at the bottom. I simply accepted the offer in person.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Online Application, followed by a call from a talent aquisition employee. This phone interview takes about 10 minutes, they ask you three questions and go over your application. If you are considered, you have a follow up in person interview with management at a branch that you will be working with/training. They all boast that it is a promote within business.

    Interview Questions
    • What is a customer service experience where you have gone above and beyond?
      What is one situation where you have been persuasive in your past work or school related experiences?
      Talk about a time where you have had to lead or be the manager
        Answer Question
    Declined Offer
  3.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    multiple people involved interview process. make sure you have outgoing personality. big company with many high up positions make sure understand how th ecompany works and different roles of various people

    Interview Questions
    Accepted Offer
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5. 2 people found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Enterprise Rent-A-Car.

    Interview Details

    I got the job because of the tips for the interview that I got from glass door. Glass door told me all the right things to say and the questions I would be asked so I knew how to prepare

    Interview Questions
    Negotiation Details
    Very easy
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview was first. Went well. They knew I was fresh out of college so had no experience. Was asked to the second interview. Second interview was face-to-face in Whitestone office. Met with Natasha. Basically, the same questions were asked again.

    Interview Questions
    • What was a mistake you made and how did you correct it.   View Answer
    No Offer
  7.  

    Worker Bee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Call you for a screen then interview you in person. Interview took about 3 hours and I had to come back twice. Overall very nice process. People were very pleasant and the location was very professional.

    Interview Questions
    No Offer
  8. 2 people found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate  in  Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through a recruiter - interviewed at Enterprise Rent-A-Car.

    Interview Details

    Met recruiters at a university career fair and applied online. They got back in touch within a week to set up a brief phone interview. Questions over the phone were very routine, looking for customer service background and overall career goals. Set up an in person interview with the recruiter the next day. Next interview was longer, but similar questions looking for customer service experience. They're looking for people that are outgoing and confident. Final interview was with branch and area managers and also involved an hour long branch observation. Lots of questions regarding customer service, but overall a fun interview they want social people who know how to work hard but have a good time.

    Interview Questions
    • In a conflict if you were the manager, would you take your employee's side or the customer's side?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    First interview was at the corporate office with an HR rep. Was basic interview and behavior questions. Second interview was at a location witH a branch manager and was feeling me out and more basic and behavior questions. Third interview was with a higher manager of several locations and was more about me and if it was the right fit.

    Interview Questions
    • Tell me what you like about competition in the workplace.   Answer Question
    Declined Offer
  10.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Enterprise Rent-A-Car.

    Interview Details

    Three rounds of interviews, beginning on the phone, followed by one at a regional branch with the regional branch manager, then a local branch with its respective branch manager. The company does all hiring from within so most roles are entry level for interviews, as I recall (this was over 2 years back).

    Interview Questions
    • Interview questions were straightforward, nothing unexpected and as long as you consider yourself decent-to-good at interviews and have sufficient credentials and personality, you should fit.   Answer Question
    Reasons for Declining

    Better opportunity arose.

    Declined Offer
    Neutral Experience
  11.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Enterprise Rent-A-Car.

    Interview Details

    3 Interviews: HR / Area Manager / Regional Vice President

    Enterprise will most likely contact you withing a few weeks if you fit the criteria which i s young with a bachelors degree. Good job for interns looking for summer job.

    Interview Questions
    Negotiation Details
    Long series of emails
    Accepted Offer

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