Enterprise Rent-A-Car
3.0 of 5 2,460 reviews
www.go.enterprise.com Saint Louis, MO 5000+ Employees

Enterprise Rent-A-Car Sales Management Trainee Interview Questions & Reviews

Updated Apr 05, 2014
All Interviews Received Offers

Getting the Interview 

88%
6%
5%

Interview Experience 

45%
9%
45%

Interview Difficulty 

27 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Negative Experience

Easy Interview

Sales Management Trainee Interview

Anonymous Interview Candidate
North, VA (US)

I applied online and the process took 5 days - interviewed at Enterprise Rent-A-Car in March 2014.

Interview Details I was sent a request to apply online.I waited about a week and then applied online. I was called back in hours of submitting my profile with resume. The first interview was over the phone she asked me a few questions which was like she didn't even care about the answers. She sent me in to the headquarters for this area which was 27 miles away. I met with the hiring recruiter I thought she was krass. She acted as though she was better than this she asked why did I apply, I responded with I was sent an email. She stated which one like why did they send you. I was like you asked me to come here you saw my resume and responded to it. The interview process was okay but I felt she was sarcastic and fake. She said I would hear back by email if they decided to proceed but clearly I wouldn't make any further. It took two days to tell me because of my answers to her questions she has decided to move forward with other applicants. She also stated it was not rocket science its just selling cars. I just though she was so full of her self. That's only my opinion.

Interview Question – None standard how would you handle a difficult customer   Answer Question

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Declined Offer

Neutral Experience

Easy Interview

Sales Management Trainee Interview

Anonymous Interview Candidate
Atlanta, GA (US)

I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details I did three interviews and I really actually like the company. Compensation was way too low. Guy that worked there came up to me and said he made 60k after ten years. It was hard not to laugh

Interview Question – Nothing all easy questions   Answer Question

Reason for Declining – Low compensation and impossible to interview for other jobs while working 9-7 daily.

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No Offer

Neutral Experience

Sales Management Trainee Interview

Anonymous Interview Candidate

Interviewed at Enterprise Rent-A-Car

Interview Details Took a total of 3 weeks. Did a phone interview then got a call back for a face to face interview. About a week later i received a call saying they are going to pursue other candidates.

Interview Question – When was a time you missed a deadline and how did you resolve the situation?   Answer Question

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10 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Sales Management Trainee Interview

Anonymous Employee
Hackensack, NJ (US)

I applied online and the process took 1 week - interviewed at Enterprise Rent-A-Car.

Interview Details Phone Interview - 15-20 minutes asking basic qualifications questions (driving history, bachelors degree, what attracted you to the company, etc.) followed by questions asking for specific examples of times you've handled difficult customers or gone the extra mile for a customer, times you're successfully made sales or been persuasive, times you've taken a leadership role or motivated others, what you liked and disliked about prior jobs, etc. Key is to be specific - don't say "I did that every day" and then discuss a generic job function - tell a story that you can brag about.

1st Face to Face Interview - Meeting with a company recruiter. Usually fairly laid back and casual, but still professional. Similar questions as on the phone, but in more detail. Candidates should be prepared to tell stories and share specific examples of times they have dealt with certain situations. Dress professionally, arrive early, display enthusiasm, ask questions.

2nd Face to Face Interview - Often in a branch location with an Area Manager and maybe a Branch or Assistant Manager. Similar to the first face to face interview (may even hear some of the exact same questions) because the 1st interviewer doesn't share the specific answers you gave from the 1st interview. They will be measuring your ability to impact their business and your long term desire to be successful and promotable. They want to know that they are bringing on someone with a long-term, big picture focus, someone who wants to be an MT. If you tell them that you just want a job or that you want the job because "cops and teachers aren't hiring" or because you need to pay for law school, that won't end well. It's important to understand - they are seeking career-focused people.

Branch Observation - either after the 1st or the 2nd interview. Gives the job seeker a chance to see "a day in the life" of an employee for an hour or two. Ask lots of questions, interact with the entire team (and even make small talk with the customers) and don't just sit back and watch.

3rd Face to Face Interview - back at the HQ with a higher up manager, like a Vice President or a Regional Manager. Important to explain what attracted you to the company and sell them on why you will be a great fit. Ask lots of questions, especially about long-term opportunity, mentorship, training, etc.

While all this occurs, the recruiter will run background checks on you. It's important at every turn to 1) be honest, and 2) be specific.

Interview Question – What are your greatest weaknesses?
What would your last supervisor say they'd like to see you improve at?
What was the best peice of criticism you received?
Give me an example of a time you failed at something.
What are your biggest concerns about this job?
  Answer Question

Negotiation Details – Cut and dry - everyone starts off equal, so there isn't a real negotiation. It's like a board game - everyone starts off at "start" but how far they go and how quickly they get there depends on them and their performance.

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No Offer

Negative Experience

Difficult Interview

Sales Management Trainee Interview

Anonymous Interview Candidate
Bowie, MD (US)

I applied online and the process took 3 days - interviewed at Enterprise Rent-A-Car in October 2010.

Interview Details I was called to interview in Maryland. I was given the opportunity to meet with the HR department. I felt over qualified immediately. Odd interview and confused as who they wanted!

Interview Question – Questions were out of line. I felt lost several time. There was little to no communication with the rep. Many women walking around and looking busy. They deliberately left me hanging in my words and I was very upset and disappointed in their interview process.   View Answer

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Accepted Offer

Neutral Experience

Sales Management Trainee Interview

Anonymous Employee

Interviewed at Enterprise Rent-A-Car

Interview Details initial phone interview, second phone interview, in person interview

Interview Question – Mostly just asked about me and my previous sales experience   Answer Question

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No Offer

Neutral Experience

Sales Management Trainee Interview

Anonymous Interview Candidate

Interviewed at Enterprise Rent-A-Car

Interview Details I got an interview request via email. We set the details up in a week's time because the representative was not returning my calls or emails. I was asked to show up in a suit. I thought I interviewed well, as I did not have any blank or unconfident moments. I noticed I was not an attractive candidate five minutes into the interview. The interviewer stared at me from head to toe with a poker face and little note taking. I tried to smile throughout my time with her and engage in small talk before and after the interview...awkward silences ensued. The interview ended with her description of the job as a 'competitive' opportunity because everyone wants to do sales and once in, employees focus on getting the highest sales.

Interview Question – Have you been given a sales quota or goal to meet in your previous experiences?   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Sales Management Trainee Interview

Sales Management Trainee
Oshkosh, WI (US)

I applied online and the process took 2 weeks - interviewed at Enterprise Rent-A-Car in January 2014.

Interview Details 3 total interview--Phone interview with HR, then 2nd interview with Branch Mgr and Area Mgr, then last interview with VP Regional Mgr at headquarters. Fairly simple questions, a lot of customer service questions and sales. They like upbeat, eager, hungry, and motivated people who want to succeed.

Interview Question – Questions were pretty simple. A lot of customer service questions and how to deal with difficult customer, How would you go about selling an item or service, basic stuff.   Answer Question

Negotiation Details – None. Already had set salary for entry level position.

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No Offer

Negative Experience

Difficult Interview

Sales Management Trainee Interview

Sales Management Trainee

I applied through a recruiter and the process took 2 weeks - interviewed at Enterprise Rent-A-Car.

Interview Details I was contacted out of the blue about the trainee opportunity. I had an interview 25 miles away at their division office. The person who interviewed me was very infuriating. She kept on interrupting me when I was answering her questions in the beginning, so throughout the rest of the interview I had to pause to make sure she would let me finish, because she kept trying to gave me that look like she was about to cut me off again. The worst interview I have ever had to endure. I guess she did not like me because she "decided to go with another person". The worst part was that she told me I would be working around 50-60 hours a week at thirteen dollars an hour. Also, she wanted to make sure I was willing to wash cars in a suit. I already make about twenty dollars an hour and work an average of 37 hours a week. So, taking this job would be a big step down.

Interview Question – Nothing she asked was particularly surprising. I was well prepared for the interview, and had an answer for everything she threw at me. That is, whenever she let me finish.   Answer Question

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No Offer

Negative Experience

Difficult Interview

Sales Management Trainee Interview

Anonymous Interview Candidate

I applied through college or university and the process took 2 months - interviewed at Enterprise Rent-A-Car in March 2013.

Interview Details It was a three step interview that was a complete waste of time. I got all the way to the third interview and didnt get the job. Plus they made me learn about the internship and what it entails and what i would be doing before the second interview. Long story short they basically inserted me into rotation before they even decided whether they would hire me or not.

Interview Question – The guy asked me that if im a hotel manager i have to persuade his family to accept a more luxurious hotel room for more money. I havent stayed at much hotels so as this seems like an easy question i was stuck.   Answer Question

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