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GSI Commerce
www.gsicommerce.com King of Prussia, PA 5000+ Employees
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GSI Commerce Interview Questions & Reviews

Getting the Interview  40 Interviews

56%
17%
12%

Interview Experience  39 Ratings

48%
23%
28%
40 interview experiences
Updated Apr 30, 2013
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Interview Outcome:   All No Offer Received Offer

Human Resources at GSI Commerce

Accepted Offer – Interviewed in Dec 2011 – Reviewed Apr 30, 2013

Interview Details Efficient process, interviewers took the time to get to know me, thorough and fast process.

Interview Question – Who from your current employer is going to call and yell at me when I hire you?   Answer Question

Negotiation Details – the offer was compelling and exactly what I was looking for, so I didn't feel the need to negotiate.

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Customer Service Representative at GSI Commerce

Accepted Offer – Interviewed on Eau Claire, WI (US) Aug 2011 – Reviewed Apr 29, 2013

Interview Details After taking a computer test you are called back for a group interview, approximately 5 prospective employees at a time. They asked all of the "canned" questions such as "Give us an instance where you were able to change someone's mind" or "What is your greatest strength/ biggest weakness" The interview process was fairly straight-forward although a bit hectic.

Interview Question – No unexpected questions, it was like they took an interview script from the internet.   Answer Question

Negotiation Details – No negotiation - basically a "take-it or leave-it" type of job

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Pick/Pack at GSI Commerce

Accepted Offer – Interviewed on Shepherdsville, KY (US) Nov 2010 – Reviewed Apr 28, 2013

Interview Details 1 interview, seasonal position. Drug test, one interview, a day of paid training and doing all the required paperwork. They spelled out what they expected of their employees and that was pretty much it. Nothing spectacular or out of the ordinary. After all it was a seasonal position that any monkey with half a brain and and a wee bit of ambition could do.

Interview Question – none   Answer Question

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DIrector, Project Delivery at GSI Commerce

Accepted Offer – Interviewed on Los Angeles, CA (US) Jun 2009 – Reviewed Feb 11, 2013

Interview Details 3 sets of interviews

Interview Question – Nothing unexpected. some questions regarding past behavior and functional expertise   Answer Question

Negotiation Details – They made me an offer, I asked for some perks and we were good

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Engineer at GSI Commerce

Accepted Offer – Interviewed on King of Prussia, PA (US) Oct 2009 – Reviewed Feb 07, 2013

Interview Details The interview process seemed to go well. There was a phone screen which, in retrospect, should have been a warning. There was only one formal interview; it was probably the easiest interview I've ever had. Because I was trying to escape a nightmare job, I asked if I could come in for a day and spend some time with them. They said yes. I came in for a day and had a pretty good time. I doubt they'll let anyone do that these days.

Interview Question – No difficult questions. The standards are low.   Answer Question

Negotiation Details – Ask for more money. I went through a recruiter that was a very bad negotiator. Later I found out that a co-worked made $50,000 more than me. I wasn't happy.

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Customer Service Representative at GSI Commerce

Accepted Offer – Interviewed on Melbourne, FL (US) Nov 2011 – Reviewed Jan 30, 2013

Interview Details The hiring process at GSI is very simple. You complete an application online and then, if your skills match what they are looking for, you receive a call from a recruiter. The recruiter will give you basic information about the position, and ask you to take some online tests. These tests cover your basic computer skills (navigation, typing, etc.) and then you have a test that covers basic customer service skills. Once you take the test and you meet their requirements, you are called in for an interview. I had a group interview with 3 other people and two facilitators. The facilitators were current Supervisors or Team Leads in the department you are going into. They ask the usual questions, how do you deal with angry customers, what are your weaknesses, what are your strengths, etc. Once the interview was over I received a call from HR advising that I received the job and they offered me a choice of schedules.

Interview Question – None, all the questions were standard behavioral interview questions.   Answer Question

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Operations Analyst at GSI Commerce

Accepted Offer – Interviewed on King of Prussia, PA (US) Jul 2011 – Reviewed Jan 07, 2013

Interview Details Had 3 interviews, quick and easy process. Submitted resume and was contacted with in 3 days. Started the position 3 weeks later

Interview Question – cant remember, nothing too crazy   Answer Question

Negotiation Details – a few emails back and forth

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Seasonal Customer Service at GSI Commerce

Declined Offer – Interviewed in Melbourne, FL (US) Oct 2012 – Reviewed Oct 23, 2012

Interview Details Applied through a staffing agency. Participated in a 1 hour group interview. No 1 on 1 questions. We went around the table and answered questions about difficult situations or people at previous jobs and how we handled things.

Interview Question – Describe an angry customer or person encountered on the job and how the situation was diffused   Answer Question

Reason for Declining – The pay is only $9. Even though it is telecommuting (working from home) I felt that it was too small of an offer. No negotiation of pay rate accepted.

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Guest Services Representative at GSI Commerce

Accepted Offer – Interviewed on Eau Claire, WI (US) Aug 2008 – Reviewed Oct 09, 2012

Interview Details I interviewed for a seasonal position and the initial interview was a group interview next to 8-10 other candidates. Interview questioning included basic behavioral questions. After the group interview is a very basic computer-based typing and grammar skills test.

Interview Question – None, all questions were standard behavioral questions ("Describe a time when...") and ethics questions ("What would you do if a co-worker..."   Answer Question

Negotiation Details – None.

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Software Engineer Intern at GSI Commerce

No Offer – Interviewed in King of Prussia, PA (US) Mar 2012 – Reviewed Sep 22, 2012

Interview Details Take a bus to the office in King of Prussia,PA, spend more than one hour without any reimbursement. And then they told me one of 2 interviewers is out of town and only one interviewer that day. And that interviewer was busy. The interviewer process was also very quick and keep on ask whether you have similliar projects experience for the position. At the end of interviewer process, hr told me would get the result several weeks later. At the end, I spent one more hour back home. Right now, it is about half a year and didn't get any reply. It's wasting my time for that interview and it is most terrible interview.

Interview Question – Do you have any simillar project experience to persuade me to offer you the position   View Answer

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