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      Grubhub

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      Customer Service Specialist Interview

      17 Nov 2012
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Grubhub (Chicago, IL) in Oct 2012

      Interview

      Applied and posted my resume. Heard back after a couple of weeks. Short phone interview, which lead to an in person interview at the headquarters. They ask you some basic questions to get to know you in a very casual setting with two managers. "if you could have any super power what would it be?" Basically they are look for people who will fit in with the culture and the position. The interview I think is to get a judgement on your personality. Fairly easy interview process if you have the right personality. Heard back in a few days

      Interview questions [1]

      Question 1

      If you could have any super power what would it be?
      1 Answer
      5

      Other Customer Service Specialist interview reviews for Grubhub

      Customer Service Specialist Interview

      18 Aug 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Grubhub (Chicago, IL)

      Interview

      Fairly simple. Met with two managers. Tour of the office. Sat in a conference room with both managers for the interview. A lot of scenario questions and things about my previous positions.

      Interview questions [1]

      Question 1

      Tell us about a time you dealt with a difficult customer. How did you resolve the issue?
      Answer question
      3

      Customer Service Specialist Interview

      28 Oct 2015
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at Grubhub (Chicago, IL)

      Interview

      I was a referral to the company. that person does not work there anymore. We sat down in the conference room and we talked about our interested and our backgrounds. the job requirements, and took a tour. I went home and got the call offering me the job.

      Interview questions [1]

      Question 1

      what superhero i wanted to be
      1 Answer
      1

      Customer Service Specialist Interview

      7 Sept 2015
      Anonymous employee
      Chicago, IL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Grubhub (Chicago, IL) in Aug 2015

      Interview

      I applied online on the 8th of August. I got an email a couple of days later asking me to answer a couple of questions. I was then asked to do a phone interview the following day. After the phone interview I was asked to come in and do a group interview, watch a presentation on the company, and a 1 on 1 that would last about 4 hours (it ended up only being two). The group interview was basically a brief getting to know you activity and the 1 on 1 only lasted about 5 minutes (the just asked a few basic questions, nothing too crazy). I got an offer less than a week later to join the team. I can't wait to see what it's all about. They seem like a great company to work for.

      Interview questions [2]

      Question 1

      If we came to your house, what would you have in the refrigerator?
      Answer question

      Question 2

      How would you deal with a difficult customer?
      1 Answer
      8