Glassdoor is your free inside look at H&M interview questions and advice. All 92 interview reviews are posted anonymously by H&M employees and interview candidates.
No Offer – Interviewed in Athens (Greece) Apr 2013 – Reviewed May 15, 2013 New
Interview Details
I applied for a Visual Merchandiser position at H&M. They called me and had my first phone interview a few hours after I sent my cv.Then called me the day after for a follow-up interview.I was interviewed by the head of visual and an HR manager.The interview lasted 1 hour and they seemed pretty excited. Two days later I had a callback and asked me to go directly to a store for some skills tests.There I met with the visual of the store and went through a few tests.Before I was even home,an hour later she called me for another interview the day after.For my fourth interview,there was a manager and another head of visual if I remember correctly.They told me that this was the last interview and they will either call me for an offer If I got the job or email me If I did not within two weeks.
It's been almost 3 weeks and haven't heard back yet. Saying I'm sick to my stomach would be an understatement as I thought I had the job and now I pass my days starring at my phone,wondering what happened.
Interview Question –
which part of these series of interviews you didn't like or found difficult?
what relaxes you or calms you down?
Answer Question
Accepted Offer – Reviewed May 14, 2013 New
Interview Details
I applied online for the new store in Boise. Two weeks later, the store manager called me for a brief phone interview with basic questions about my retail experience and availability. She then set up an in person interview the next week.
The in person interview asked lots of situational and trend questions. At the end of the interview, she then asked me to come in next week, which was just to do paperwork and tax information. They prefer you to have retail experience and knowledge of the current trends.
Interview Question – What trends are popular this season? View Answer
Negotiation Details – You start at 8.00 if you have little retail experience. I had quite a bit, so I started at 9.50
Accepted Offer – Reviewed May 04, 2013
Interview Details first phone interview then face to face, then group.
Interview Question – what your current sales plan at your current job? Answer Question
Accepted Offer – Reviewed May 01, 2013
Interview Details fill out application online. first interview, after passing first interview a second one was scheduled. At second interview job was offered. The process is not the same each time and it depends on the candidate and the interviewers.
Negotiation Details – You can negotiate, know what price you can ask for.
Accepted Offer – Interviewed on Gurnee, IL (US) Dec 2009 – Reviewed Apr 29, 2013
Interview Details Application screening, phone screen (about 5-10 minutes), first interview (half hour) possibly with background check, second interview (half hour). If you're not offered a job at the end of the 2nd interview but they call you to come in again you're getting the position.
Interview Question – Numbers, know your sales numbers, percentages, etc. Take the initiative and don't forget customer service! Answer Question
Negotiation Details – Negotiation is pretty standard for mgmt, H&M pays pretty well for a retail job.
Accepted Offer – Interviewed on Atlanta, GA (US) Mar 2011 – Reviewed Apr 23, 2013
Interview Details I applied in person, got a phone call 2 weeks later to set up an interview. Went on the interview (which went pretty easy). A couple days later was called in for a 2nd interview with the assistant manager, so I went to that and got hired on the spot!
Interview Question – Why do you want to work here? ( 7 secs to answer) .... was caught off guard because we was talking about something else.. but I did good! Answer Question
Accepted Offer – Interviewed in Sep 2011 – Reviewed Apr 24, 2013
Interview Details
I applied online and was called in about a week later. Went in and it was a group interview. Some basic questions such as "Why H&M?" or "What can you offer to our brand?"
Got called back in for another group interview but it was an activity to see who can think fast on their feet. Had to wait another couple of days before being called and they offered me the job.
Interview Question –
Why do you want to work for H&M?
What can you offer our team?
Answer Question
Accepted Offer – Interviewed on Washington, DC (US) Aug 2009 – Reviewed Apr 22, 2013
Interview Details I applied in person and was called in for an interview within a weeks time. It was a group interview were they had us doing different activities to see how much of a team player we was. About a week after that I was called for a second interview by the in store HR Manager, we sat in a fitting room. The interview was fast and simple, a couple days later I got the call stating that I had gotten the job.
Interview Question – When I was asked about visual, I was new to retail and new nothing about visuals at the time. Answer Question
Negotiation Details – There was really no negotiation phase, there was no need for that, H&M pays very well so I was happy with my pay.
Accepted Offer – Interviewed on Copenhagen (Denmark) Aug 2009 – Reviewed Apr 06, 2013
Interview Details Applyed through add in local newspaper. They are very nice, relaxed and plesant. One interview with HR and country Manager.
Interview Question – Nothing really. It was very relaxed. Answer Question
Negotiation Details – They had a set offer. Did not really negotioate.
No Offer – Interviewed in Budapest (Hungary) Sep 2012 – Reviewed Mar 26, 2013
Interview Details The first interview was a phone interview about some personal information, and they asked some questions about how I imagine myself at their company, what I think my job will be like. It was very surprising, that I actually didn't know that it was an interview, the lady only told me at the end of the conversation. The second part was a group interview, we were about 12-13, they separated us in two groups. There were 3 tasks that we had to solve, the first was organizing clothes in the correct order and check if everything was ok, the second was shopwindow-dressing, the third was making decisions together about important questions, and it was over when everyone agreed. The third interview would have been a personal interview, but unfortunately the didn't call me back.
Interview Question – What would you do if you see your colleague stealing a scarf (you know he/she is in a poor financial situation) What would you do if your colleague is stinky? Answer Question
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