View All num of num See all Photos Sephora This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.sephora.com Employer Engaged Overview Reviews Salaries Interviews Jobs Photos Benefits 784 Reviews 764 Salaries 307 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Seasonal Sales Associate Interview Sephora How would you handle a customer with a return? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 3 ▼ You want to ask them why they are returning the item, and try to recommend a replacement item. Then go through the return process, clearly explaining all the steps so that the customer knows and understands that process. Maintain a positive attitude and a smile throughout the transaction ! Anonymous on 19-Apr-2013 Add Answers or Comments To comment on this, Sign In or Sign Up.