IATA Interview Questions & Reviews

Interview Details I applied for an internship in the Amman, Jordan office after receiving a special invitation via an alumni connection at my university. A month later, I received an email reply from the alumni connection (an IATA HR staff member) informing me that the position for the internship had already been filled, but that he had looked at my resume and thought I could be a great fit for a fulltime Customer Service position.

We scheduled a skype interview and I was impressed with the HR guy's willingness to spend an hour talking with me. He even assured me that people came to IATA from all sorts of professional backgrounds, and that I should not be discouraged by my previous non-profit experience. We ended the conversation positively with the HR guy asking me to email him my university diploma and a list of references. He would forward my materials onto the team manager in Amman, who would lead the next interview.

I emailed all the requested materials and patiently waited. After a week, I followed up and the HR guy told me the team manager had a personal issue to attend to and wouldn't be working for the rest of the week. I wrote back promising to touch base the following week. I wrote a week later, no response. I wrote again the next week, no response. I wrote each week for a month before finally accepting another job offer.

As I had been essentially "recruited" from an internship application to apply for a full-time position, the experience was a let down. I just wish the HR guy could have been honest and not wasted my time if something came up to delay the process or if he wasn't seriously considering hiring me. This type of communication signals a lack of transparency and integrity.

Interview Details Very haphazard, disorganized and poorly administered.

Negotiation Details – No negotiations. Take it or leave it.

Interview Details Same as in other jobs. Final approval comes from Geneva.

Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?

Interview Details Initially posted my CV along with other info on their jobs website in April for a particular position but also uploaded on to their general database from where they recruit. I was refused for the position I had originally applied for but they were in touch with me at the end of May by telephone saying they woud like to conduct a telephone interview.

Interview was then carried out over the telephone, with a lady from recruitment and the gentleman I would be working with in business development. They alternated the questions; some were standard (describe a situation where you had to overcome a conflict, if you had to use three words to descirbe yourself what would they be, walk us through your cv) others were a little more specific (what are you expecting from this job, talk to us about x job experience).

All in all the interview environment was a rather relaxed one. I never felt like they were trying to test, trap, or trick me, they seemed interested in getting to know who I was, what I did in my personal life as hobbies, how I thought friends saw me. Perhaps because the internship involved working closely with the Business Development Manager they sought to discern whether my personality fit with the position.

Afterwards I was told to provide them with two references, and had to take an online values test. Not a pass or fail test, just to see how my values matched with those of IATA.

Reason for Declining – Received another job offer.

Interview Details step one: phone
step two: video conference
step three: personality/skills test
step four: 3 recommendations
step five: skills test

Interview Details Casual interview. Still waiting on response. Not very difficult.

Interview Details Approached by email with a proposal for a phone interview. Two weeks after the interview was invited to a personal interview at the offices of IATA.
Was interviewed by three people for about 90 min, and then by a panel of two people for about 30 min.
The offer was made over the phone and the letter arrived by courier.

Negotiation Details – The money was offered upfront and it was hard to resists a 6 digit tax free salary.

Interview Details i was selected because of height, personality qualification airline management worked travel agency and finished my IATA course, 2years diploma in college .it was good interview but no experience in airlines only in travel agency.