IKEA

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IKEA Interview Questions

Updated 15 Dec 2014
Updated 15 Dec 2014
231 Interview Reviews

Interview Experience

Interview Experience

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14%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Front Lines Lead Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at IKEA in December 2014.

    Interview Details

    I had 2 total in-person interviews, no phone interview. I was initially emailed from HR asking to reply with answers to 5 specific questions...about my salary expectations, availability, my leadership style etc. I received another email the same day to schedule an interview. I met with 2 very nice managers that asked basic interview questions, and gave me a rundown of what the job entailed. the next day I received an email to complete my background check, which I completed immediately. 3 days later I received an email with a personality assessment to complete. That same day I received a phone call to schedule a 2nd interview. This was with the HR Manager and GM, both of whom were also very nice, although they asked extensive questions. They even had me go downstairs to observe the front lines for 10 minutes then come back and give them my feedback. I was hired on the spot after the observation. Then another hour of paperwork, mouth swab for drug test, and orientation was scheduled. My final interview lasted almost 3 hours.

    Interview Questions
    • What IKEA value represents you most and why
      What room is the favorite room in your house and why
      What is your experience working with people culturally different than you
      Tell me about a time you have to utilize performance management
       
      Answer Question
    Negotiation Details
    No negotiation, set salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Sales Manager Interview

    Anonymous Interview Candidate in Elizabeth, NJ (US)
    Anonymous Interview Candidate in Elizabeth, NJ (US)
    Application Details

    I applied online. The process took a weekinterviewed at IKEA.

    Interview Details

    Completed application on-line then received an email to schedule an interview. Took only a couple of days. I met first with HR and it was a pleasant experience. I was asked questions that were geared toward me personally and what I was looking to achieve within the company. I immediately met with the Store Manager and that interview lasted well over an hour. You sit in a comfortable room with couch and chairs so it feels informal. Questions were based on situations and how I would handle them or how I had dealt with them. When I asked what the number one concern was I was stunned to hear honestly and openly "their managers". Probing further it was revealed that about half the managers had been with the company over 10+ to 20+ years and only knew of the Ikea way. They didn't work as a team as the Store Manager would like and as I dived deeper found that there was really no set plan in place to correct the team attitude or guidance on leadership. It was mentioned several times during the interview and in the job posting about "coaching" and as I defined coaching I was finding this was not the focus of the store manager. It was talk the talk but came down to talk only and when the Store manager when questioned about his/her coaching it was evident that they themselves lacked the leadership they needed to keep their managers on one page and working together. The Store manager was more concerned about "not doing" someone's job and that coaching consisted of a conversation or two then if you don't get it, they start disciplinary actions.

    Their problem is definitely the Executive Level Managers and the Sales Managers. The lack of concern over their sales associates showed in offering customer service. Their leadership is evident when I left I bought some food and a mistake was made the manager was called over not once did she acknowledge me, look at me or apologize and walked away. The sales associates were too busy talking about chicken wings at the party they just had in the break room. Clearly a store running without clear expectations or standards. Sad their upper management is not engaged with its' store managers, if so the Store Manager would recognize they needed a leader, not just a pencil pusher.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    CO-Worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at IKEA.

    Interview Details

    The interview process was a lengthy one which lasted over a month. First stage, I had to send in my resume and cover letter. I then received an email asking me to fill out a “Getting to Know You, Getting to Know Us” form. This form asked for your availability and four basic questions. After sending this form, I then got a call from IKEA asking for me to attend the group interview. The group interview was relatively simple, they just asked you to discuss certain scenarios in a group. Finally, they emailed me asking to attend a one on one interview. The questions were relatively simple, and they people doing the interview were friendly, and so I am waiting on the final outcome.

    Interview Questions
    • Tell me about a time when you have had to go out of your comfort zone?   Answer Question
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Co-Worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at IKEA.

    Interview Details

    in online. you can connect the ikea web site and can choose any positions you want or are interested in. Usually, you can get the invitation of the group intervew within 30 days. when uploading your CV, Cover letter, please don't use asian style.

    Interview Questions
    • not difficult, but don't expect you to pass all the interview at once.   Answer Question
    Negotiation Details
    i didn't have any negotiation phase.
    Accepted Offer
    Difficult Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at IKEA in November 2014.

    Interview Details

    I applied for a full time sales position and was contacted for an interview a few weeks later. And by "contacted" I mean the manager happened to see me and wanted to do the interview right then. There was no real planning on his part.

    After answering some generic questions, the interview took a sour turn. His demeanor was very pompous and arrogant. Additionally, he made snide remarks about my career aspirations and answers to his questions. I withdrew my application the same day; no job is worth that disrespect.

    Interview Questions
    • "What are your career goals/do you have any other job besides working at IKEA?"

      "If hired when can you begin?"
       
      View Answer
    No Offer
    Negative Experience
  7.  

    Call Center Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at IKEA in November 2014.

    Interview Details

    They gave a lot of run around, I had 3 interviews and they tell me you won't be a match and it hurt cause I really believed the interview process was going great. I even thought that the moment I left I had it ... Smh

    Interview Questions
    • Explain a time you had to do something that you didn't agree with   Answer Question
    No Offer
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process involved a phone call inteview to begin with the next day then I got sent a getting to know you getting to know ikea form via email I completed that then I got moved to the next process stage which involved a group interview which went really well I had a great time. Now I'm waiting on a formal interview next month. It's a long process

    Interview Questions
    Negotiation Details
    Haven't reached that stage yet
    Accepted Offer
    Positive Experience
  9.  

    Middle Management Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ weeksinterviewed at IKEA in October 2014.

    Interview Details

    Job was posted, application was submitted within time frame allowed. Did not hear about it for 2 months, while the steering team kept complaining that nothing was getting done and that we needed someone for the position right away. Interview was a joke, the interviewers, to whom i reported for some time, did not even read my employee file beforehand, did not have a copy of my resume (which I provided several times), did not know what a 30/60/90 was and did not read a detailed 5+ page action plan on how I would improve the department.

    Interview Questions
    • The fact that they ran out of questions goes to prove one thing: Either it is just a dog and pony show or they really just DGAF.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Safety and Security Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at IKEA in October 2014.

    Interview Details

    Applied October 2014. Initial phone interview, invited for face to face late October. Interviewed with Department Manager and a member of the team. Received invitation for second face to face with the District Manager early November. After this interview, a third face to face a week later with the team that you would be working with.

    Interview Questions
    • No difficult questions if you have Loss Prevention experience. The process with this company is lengthy; applicants are thoroughly vetted. It is worth the wait!   Answer Question
    Negotiation Details
    Position was posted at a certain rate, but due to experience was given more.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Ikea Cashier Interview

    Anonymous Interview Candidate in London, England (UK)
    Anonymous Interview Candidate in London, England (UK)
    Application Details

    I applied online. The process took 2 weeksinterviewed at IKEA in October 2014.

    Interview Details

    Online assesment, got an email a few days later asking to attend an interview, I replied to email saying I couldn't go and were there any other dates? Got an email a few days later, attended group interveiw. Very laid back, do an ice breaker, ask you to pick a product and say why you chose it and then they ask for whacky ideas for the product. They then ask for best and worst customer service? It's all about your personality. If you pass this they then do individual interveiws, asking about your avaliability and general interview questions.

    This was all on Thursday and I got a telephone call today Tuesday saying I got the job and to come in for training Tuesday - Thursday next week.

    Interview Questions
    • No difficult ones, just about how you prioritise tasks... No biggie. I just panicked on that one.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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