InterContinental Hotels Group

www.ihgplc.com

InterContinental Hotels Group Interview Questions

Updated 28 Jan 2015
Updated 28 Jan 2015
118 Interview Reviews

Interview Experience

Interview Experience

70%
18%
10%

Getting an Interview

Getting an Interview

47%
21%
11%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Igrad Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a dayinterviewed at InterContinental Hotels Group.

    Interview Details

    the hiring and interview process was not as other hotels. They were looking at presentation skills of an induviduals as well as how the handle situations that would occur in the hotels on a regular basis. Overall if you are confident it should be easy.

    Interview Questions
    Accepted Offer
  2.  

    I Host Interview

    Anonymous Interview Candidate in Panaji
    Anonymous Interview Candidate in Panaji
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at InterContinental Hotels Group in October 2013.

    Interview Details

    Nice company with nice interview including personal and technical interviewing for F&B department as a Hotel Operational trainee

    Interview Questions
    • some of the capital and currencies for different countries like spain and portugal coz i ws siting fr F&B dept   View Answer
    Reasons for Declining

    I got better oportunities

    Declined Offer
    Positive Experience
    Difficult Interview
  3.  

    Program Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There were two phone interviews, one in person interview followed 2 months later after being asked to work with their process and they were very interested. Then we had a panel interview and IHG provided no feedback after that step.

    Interview Questions
    No Offer
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  5.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at InterContinental Hotels Group in January 2015.

    Interview Details

    Applied online and scheduled my interview. Went to IHG and had a personality test. After, I had a 1 on 1 interview with an HR rep. She asked about my background/previous job. She then gave me a skills test. Finished that and was told that I passed to get a 2nd interview. 2nd interview was a panel interview 2 on 1. Was asked to roleplay as a Customer Care Rep dealing with an angry caller. Was offered the job after passing that. I accepted and was told to wait for an e-mail to conduct the background check.

    Interview Questions
    • "Tell us about something that you've done that you're not proud of."   Answer Question
    Negotiation Details
    Not able to negotiate, it's a CSR job.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Planning Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at InterContinental Hotels Group.

    Interview Details

    Applied online. Process took almost 2 months. 2 phone interviews, followed by 3 stages: Case study presentation, and another 2 other interviews. Questions were extensive and considerable knowledge of the industry was required.

    Interview Questions
    • They all were relatively straightforward. Why this industry? Why us? What are the current events in this sector? How competition alters the landscape? Talk me through a change process. RoI on investment. P&L of a hotel calculation. etc   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7.  

    Information Security Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at InterContinental Hotels Group in December 2014.

    Interview Details

    Went through a recruiter and spoke with one hiring manager who seemed to be having a busy day. He didn't seem to interested from the start and was only concerned with a couple of very specific quesitons/answers. He seemed a bit condescending on the interview.

    Interview Questions
    • This was a very specific question related to a certain type of experience with a tool that they use and I answered but I don't believe that it was the answer that the hiriing manager wanted specifically. He wasn't specific enough in his questioning and didn't account for what the total application could do so I don't think he understood.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  8. 1 person found this helpful  

    Sales Coordinator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at InterContinental Hotels Group.

    Interview Details

    First conversation with HR department
    Second conversation with Sales Manager and General Manager.

    Due to juniority mostly questions related to studies and internships, as well as my motivation for the position.

    Accepted Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Director Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I didn't enjoy the process. They brought several candidates who were competing for the same role on the same day, even having lunch together. that's ok for an internship position, not for a senior role. Pretty uncomfortable.

    Interview Questions
    • Questions were OK, but none of candidates got one on one time with the hiring manager. Interview with hiring manager included another candidate at the same time. Akward.   Answer Question
    No Offer
  10.  

    Business Development Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 daysinterviewed at InterContinental Hotels Group in November 2014.

    Interview Details

    Got to know about this position through a work contact of a regional sales director. The HR manager emailed me and we agreed on a time to talk on the phone, just to get to know more about the work responsibility etc. The HR manager was very friendly and polite on the phone.

    Interview Questions
    Reasons for Declining

    It was a great career opportunity, but after finding out more about the position I felt that it was quite different from what I was looking for.

    Declined Offer
    Positive Experience
    Easy Interview
  11.  

    Guest Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 daysinterviewed at InterContinental Hotels Group.

    Interview Details

    Walk-In
    Gave the Assistant Manager my resume, and they happened to be hiring. I had previous experience as GSR at the Ramada. They liked I had experience, interview was mainly about previous experience (probably to see how quickly they could get me trained). Got a call next day and wanted to hire me. Training was for 2 weeks. One week check-outs, next, check-ins. Very simple and easy operating system. If you pay VERY closely to details and client information it should be a breeze to you.

    Interview Questions
    • Funniest work experience... had to stay professional about it but still show personally.   Answer Question
    Negotiation Details
    Most hotels now only pay $8.00/hr for front desk and you have a lot of responsibility, being manager on duty and always working by yourself, so you have to ask yourself is it really worth it.
    Accepted Offer
    Positive Experience
    Easy Interview

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