J.P. Morgan Customer Assistance Specialist Interview Questions & Reviews

4 interviews

Interview Experience

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Getting an Interview

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4 Candidate Interview Reviews Back to all interviews

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Customer Assistance Specialist Interview

Anonymous Employee
Anonymous Employee
Application Details

I interviewed online. The process took 4 days - interviewed at J.P. Morgan in July 2013.

Interview Details

After I applied online I received a phone call from a recruiter had a short interview and scheduled a one one meeting with a hiring manager.
Very friendly and professional. direct questions about communication skills and how to handle certain situations.

Interview Questions
  • All questions were direct and related to the positions.   Answer Question
Reasons for Declining

Pending counter offer reply.

Declined Offer
Positive Experience
Easy Interview

Other Interview Reviews for J.P. Morgan

  1. 1 person found this helpful  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate  in  Coppell, TX (US)
    Anonymous Interview Candidate in Coppell, TX (US)
    Application Details

    I interviewed online. The process took 4 days - interviewed at J.P. Morgan in July 2013.

    Interview Details

    Well I applied July 8th & got a call July 11th to have a phone interview & set up an in person interview for the follwing Monday, July 15th. Everyone was so nice & very friendly. I was asked normal interview behavioral questions & had to explain what kind of person I was. After my interview I some with the Asst Vice President who was also very friendly but really really intimidating. Got a call the nxt day with a offer. My start date isn't until August but there are a lot of steps you have to take before starting. Have drug testing, background & finger printing

    Interview Questions
    Negotiation Details
    Didn't need to, pay was awesome
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate  in  Tempe, AZ (US)
    Anonymous Interview Candidate in Tempe, AZ (US)
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at J.P. Morgan in December 2012.

    Interview Details

    2 interviews; first was a phone interview that lasted about 15min, it was a joke the person on the phone did not appear to have any interview experence and asked basic questions about previous employment.

    second interview was a face-to-face with an AVP this was a behavioral and lets get to know one an other interview. Nothing difficult I would consider it a typical interview.

    Negotiation Details
    There was no negotiation it was a take it or leave it offer
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate  in  Tempe, AZ (US)
    Anonymous Interview Candidate in Tempe, AZ (US)
    Application Details

    The process took 6 months - interviewed at J.P. Morgan in August 2011.

    Interview Details

    I applied several times and was declined, I then contacted the recruiter and requested an interview and was scheduled for one, I then got the job. When I was hired they offered me 1 amount, then after they saw my performance and knowledge of the field, they gave me a salary increase.

    Interview Questions
    Negotiation Details
    Nothing. It was a take it or leave it type deal.
    Accepted Offer
    Positive Experience
    Easy Interview

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