J.P. Morgan Customer Assistance Specialist Interview Questions

4 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

75%
25%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

4 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

1 person found this helpful  

Customer Assistance Specialist Interview

Anonymous Interview Candidate in Coppell, TX (US)
Anonymous Interview Candidate in Coppell, TX (US)
Application Details

I applied online. The process took 4 daysinterviewed at J.P. Morgan in July 2013.

Interview Details

Well I applied July 8th & got a call July 11th to have a phone interview & set up an in person interview for the follwing Monday, July 15th. Everyone was so nice & very friendly. I was asked normal interview behavioral questions & had to explain what kind of person I was. After my interview I some with the Asst Vice President who was also very friendly but really really intimidating. Got a call the nxt day with a offer. My start date isn't until August but there are a lot of steps you have to take before starting. Have drug testing, background & finger printing

Interview Questions
Negotiation Details
Didn't need to, pay was awesome
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for J.P. Morgan

  1.  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at J.P. Morgan in July 2013.

    Interview Details

    After I applied online I received a phone call from a recruiter had a short interview and scheduled a one one meeting with a hiring manager.
    Very friendly and professional. direct questions about communication skills and how to handle certain situations.

    Interview Questions
    • All questions were direct and related to the positions.   Answer Question
    Reasons for Declining

    Pending counter offer reply.

    Declined Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate in Tempe, AZ (US)
    Anonymous Interview Candidate in Tempe, AZ (US)
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at J.P. Morgan in December 2012.

    Interview Details

    2 interviews; first was a phone interview that lasted about 15min, it was a joke the person on the phone did not appear to have any interview experence and asked basic questions about previous employment.

    second interview was a face-to-face with an AVP this was a behavioral and lets get to know one an other interview. Nothing difficult I would consider it a typical interview.

    Negotiation Details
    There was no negotiation it was a take it or leave it offer
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate in Tempe, AZ (US)
    Anonymous Interview Candidate in Tempe, AZ (US)
    Application Details

    The process took 6+ monthsinterviewed at J.P. Morgan in August 2011.

    Interview Details

    I applied several times and was declined, I then contacted the recruiter and requested an interview and was scheduled for one, I then got the job. When I was hired they offered me 1 amount, then after they saw my performance and knowledge of the field, they gave me a salary increase.

    Interview Questions
    Negotiation Details
    Nothing. It was a take it or leave it type deal.
    Accepted Offer
    Positive Experience
    Easy Interview

Work at J.P. Morgan? Share Your Experiences

J.P. Morgan

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.