Glassdoor is your free inside look at Kohl's interview questions and advice. All 499 interview reviews are posted anonymously by Kohl's employees and interview candidates.
Kohl's Interview Questions & Reviews
Getting the Interview 499 Interviews
Interview Experience 457 Ratings
Sale Associate at Kohl's
Accepted Offer – Reviewed May 17, 2013 New
Interview Details Group interview. Answer a few questions. Post availability on poster board and receive employee packet. Come in for two days of training. Receive schedule. Begin work! :)
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Associate at Kohl's
Accepted Offer – Interviewed in Irvine, CA (US) Aug 2012 – Reviewed May 15, 2013 New
Interview Details It takes them few weeks to get back to you. I had a group interview with about 6 people. Questions were typical of this type of job and mostly concerned your background dealing with customers and whether you had issues with pushing credit card applications.
Interview Question – Give an example of a time when you had to deal with a difficult customer and how you turned the situation around. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Associate/Cashier at Kohl's
Declined Offer – Interviewed in Hamilton, OH (US) – Reviewed May 12, 2013 New
Interview Details I got a call about two weeks after applying online. They told me to come in and only had certain dates they were interviewing and certain times. Ended up being a group interview with about 4 other people. He asked us all the same questions, and we went in line basically and ordered them. It took about 2 hours for the interview. I am not a big fan of group interviews and I also wasn't told it was going to be one, so I wasn't exactly excited for it.
Interview Questions
- Describe a time where you have went beyond the expectations for a customer Answer Question
- Describe a time where you have had to sell a certain item for a company you worked for. What was it and how well did it go? Answer Question
- Why do you think Kohl's offers Kohl's credit cards? What does it do for the company and for the customer? Answer Question
Reason for Declining – I did not apply for Cashier, I applied to work on the sales floor, but instead they offered me a cashier job. They start everyone out at minimum wage. I have three years of experience as a cashier, and I should be getting paid more than that.
Helpful Interview?
Yes |
No
Problem with this interview?
Collections Representative II at Kohl's
Accepted Offer – Interviewed in Menomonee Falls, WI (US) – Reviewed May 08, 2013 New
Interview Details There is one interview but you will interview with 3 managers. You will interview with one HR person, a collections manager and the department manager. They will ask you things like sell me this pen or how do you handle a client yelling at you. Its not difficult at all. Just be yourself. They will train you how you should be on the phones.
Interview Question – There was no real difficult questions. But, if they like you, you will be drug tested right away. they have their own medical clinic. Answer Question
Negotiation Details – I didn't negotiate with them. They offered me a good salary and I took it.
Helpful Interview?
Yes |
No
Problem with this interview?
Loss Prevention Officer at Kohl's
Accepted Offer – Interviewed on Nashua, NH (US) Jul 2012 – Reviewed May 06, 2013
Interview Details
Interview: Fairly straight-forward, basic questions. Answer accordingly and I got a second interview. This was with DLPM. Fairly straight-forward again. Why this job? Where'd you see the ad? Why do you feel fit for the job?
DLPM talked a lot about company and gave explanation of the work expected. Got a call one week later with job proposal.
Interview Question – Why Kohl's? View Answer
Negotiation Details – No negotiation.
Helpful Interview?
Yes |
No
Problem with this interview?
Assistant Store Manager at Kohl's
Accepted Offer – Interviewed on Huntersville, NC (US) Jan 2009 – Reviewed May 04, 2013
Interview Details Felt very comfortable, and at home about the interview process.
Interview Question – Why should I employ you for this job. View Answer
Negotiation Details – It was normal. Great people to deal with.
Helpful Interview?
Yes |
No
Problem with this interview?
POS Associate at Kohl's
Accepted Offer – Interviewed on El Cajon, CA (US) May 2011 – Reviewed May 03, 2013
Interview Details they asked how do i see my role in the company.
Interview Question – There was not a hard question Answer Question
Negotiation Details – Just tell them what's your goal and why you like to work there
Helpful Interview?
Yes |
No
Problem with this interview?
Area Supervisor at Kohl's
No Offer – Interviewed in May 2013 – Reviewed May 02, 2013
Interview Details
Applied for multiple positions online. Was called a week later and asked to come in for an interview the next day. I arrived at Kohl's and was taken into the assistant manager's office. She told me I was being interviewed for an area supervisor position, which made me very excited. She explained the job, the duties, and asked me if I had any questions for her before we moved on. She then went on to the interview questions.
I have not received an offer as of yet.
She told me she would give me a call within 10 days to let me know if I got the job or not, or to come in for another interview.
Interview Question –
None. Very typical interview questions, such as:
Why do you want to work at Kohl's? How do you define customer service? Tell me about a time you went above and beyond to satisfy a customer. Tell me about a time where you could have handled a situation with a customer better. What did you like and dislike about your previous job? etc.....
Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Material Handler at Kohl's
Accepted Offer – Interviewed in San Bernardino, CA (US) – Reviewed Apr 29, 2013
Interview Details Easy interview. It was a group interview, I dressed in a polo shirt and some black jeans. Asked basic questions on experiences and what not. The next week, I was called for a job offer, and accepted
Interview Question – Name a time when there was an unexpected problem at work and how did you deal with it. It was only difficult since this was my first job. Answer Question
Negotiation Details – No negotiation. Starting wage is 11.00
Helpful Interview?
Yes |
No
Problem with this interview?
Visual Supervisor at Kohl's
Accepted Offer – Reviewed Apr 29, 2013
Interview Details For supervisor positions you generally meet and interview with the Store Manager and then possibly a second interview with an Assistant Manager. I was an internal promote so I only interviewed with my Store Manager.
Negotiation Details – I actually was not offered the position at first. I talked myself into a "working interview" which is how I actually got the position. The raise was more than I expected.
Helpful Interview?
Yes |
No
Problem with this interview?
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