Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com
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Liberty Mutual Insurance Interview Questions

Updated 24 Sep 2014
Updated 24 Sep 2014
644 Interview Reviews

Interview Experience

Interview Experience

59%
24%
16%

Getting an Interview

Getting an Interview

63%
21%
6%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university - interviewed at Liberty Mutual Insurance.

    Interview Details

    Three interviews, one over the phone, two in-person. It's all behavioral-based interviewing: "tell me about a time when..." They want to get to know you and how you work as a n individual. I've worked in the role for just shy of a year now and there is a high turnover - they need to know you are a self-starter with a strong will to succeed in this business.

    Interview Questions
    • "Tell me about a time when you explained something very complicated to someone."   Answer Question
    Negotiation Details
    They set expectations at the beginning, there is no negotiating.
    Accepted Offer
    Average Interview
  2.  

    Subrogation Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I interviewed with two supervisors - neither of whom were in the same department that I was hired to work for. They were great - very friendly and lighthearted. They used a lengthy interview process with a ton of behavioral questions. They want to know how you have handled a situation - not how you would handle a situation. Good interview.

    Interview Questions
    • You work at a hotel and the policy was to only give one cookie to each guest. One guest doesn't want their cookie but the next guest requests two. The second guest is a repeat customer. What do you do?   Answer Question
    Negotiation Details
    Straightforward - they offered me the job and I accepted.
    Accepted Offer
  3.  

    Summer Actuarial Interview

    Anonymous Interview Candidate  in  Seattle, WA (US)
    Anonymous Interview Candidate in Seattle, WA (US)
    Application Details

    I applied online. The process took 2 months - interviewed at Liberty Mutual Insurance.

    Interview Details

    The first round was a phone interview by an actuary from the firm which lasted about half an hour. The interview was mainly to get to know you/why you want to be an actuary, find out what you know about the actuarial profession/what CIA and SOA are for and a couple of simple behavioural questions.
    The second round was onsite in Seattle. I had 4 interviews with 5 interviewers throughout the day, each 50 minutes long. All of the questions were behavioural-based. Two actuaries also took me to lunch.

    Interview Questions
    • Talk about some of the courses I took/I am taking in university.
      Tell me about a time you solved a problem with little or no information.
      Tell me about a time you went out of your way to help someone.
        Answer Question
    No Offer
    Average Interview
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  5.  

    Actuarial Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Liberty Mutual Insurance.

    Interview Details

    Very well structured and responsive hiring team. Two rounds, phone screen, and then a final round at the office. There were 5 interviews, 45 minutes each, plus a lunch in between. Interviewers sometimes tested your knowledge about insurance and ability to think on your feet (What are some factors that influence the price? etc.). Company is expanding, and it is an exciting moment to join.

    Interview Questions
    • Mostly behavioral type questions. Focused on past experiences and internships, and the number of exams passed.   Answer Question
    Reasons for Declining

    I decided to accept a job offer in another country, closer to home.

    Declined Offer
    Positive Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeks - interviewed at Liberty Mutual Insurance.

    Interview Details

    Applied online, completed assessment & was contacted for phone interview. Completed Taft & was passed on to hiring manager. The next day I was contacted for second interview writ two managers & that went really well.

    Interview Questions
    Negotiation Details
    No negotiation necessary. Gave what I required
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at Liberty Mutual Insurance.

    Interview Details

    The HR rep was very straightforward and polite. He sounded very attentive and interested in what I had to say. The conversation went well and I was asked to come visit the main office immediately.

    Interview Questions
    Declined Offer
    Neutral Experience
    Average Interview
  8.  

    CDP Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeks - interviewed at Liberty Mutual Insurance.

    Interview Details

    Be prepared. Quite easy process. Normal questions. Even the case interview is about basic knowledge. No insurance knowledge requirement. Two rounds intervew. First round is about behavior, second round is behavior and case. People are very nice there, so just relax and do your best if you have the opportunities.

    Interview Questions
    Accepted Offer
  9.  

    Actuarial Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied through their website. Went to the career fair and talked to one of their recruiters. I received a phone interview within two weeks. Couple of hours later I received an email telling me that they want me to go to the HQ for a second round interview. About 3 weeks later, I went to the HQ. They paid for my flights and hotel stay. The interview was from 8 to 5. With a lunch break and a writing sample in the morning. Interviewed with one HR representative and four actuaries. I felt very comfortable interviewing with all of them. They were very nice.

    Interview Questions
    • Tell me about a time where you had to use statistics in one of your projects   Answer Question
    Accepted Offer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Liberty Mutual Insurance.

    Interview Details

    I initially applied online. I received an email a couple of weeks later to set up a phone interview. I went through the phone interview and was told I would receive a call in a week. It's been a week and 2 days. On to the next position. Also, the interviewer told me the salary was lower than what was posted on the ad.

    Interview Questions
    • Name a time when you had to deal with a difficult customer.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Leadership Forum Externship Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took a day - interviewed at Liberty Mutual Insurance.

    Interview Details

    Straightforward interview through video chat that lasted for about 45 minutes. We went over my transcript and the types of class I've taken in the past. They want to know what are your interests and future plans as a career to see if you could potentially fit in at Liberty Mutual. Mostly they were behavioral questions to gauge how you are as a person. Even though I am computer science looking into the IT department, they interview a wide variety of majors.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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