MassMutual
3.2 of 5 255 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Interview Questions & Reviews

Updated Apr 08, 2014
All Interviews Received Offers

Getting the Interview 

32%
22%
20%

Interview Experience 

62%
31%
5%

Interview Difficulty 

121 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Very Easy Interview

Advisor Interview

Anonymous Employee
San Francisco, CA (US)

I applied online and the process took 4 weeks - interviewed at MassMutual.

Interview Details A couple of phone conversations and in person conversations

Interview Question – nothing. they will pretty much hire anyone   Answer Question

Negotiation Details – not an option

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Easy Interview

Financial Services Professional Interview

Financial Services Professional
Fort Wayne, IN (US)

I applied through an employee referral and the process took 5 days - interviewed at MassMutual.

Interview Details Very easy!

Interview Question – Typical questions for entry level position.   Answer Question

Negotiation Details – Everyone starts out with the same commissions.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Agent Interview

Agent

I applied online and interviewed at MassMutual.

Interview Details I was contacted by a recruiter after emailing a resume. I had an initial interview by the recruiter and was offered an second interview by a Vice President. If hired, I would work for that Vice President. The Vice President had me fill out an online questionnaire. The questionnaire is there to weed out people who either have no sales/social bones in their body or are not smart enough to indicate it when that is obviously what the test is seeking to measure.
Following a passing score on the questionnaire, I worked part time for several months and subsequently began working full time.

Interview Question – Describe a difficult situation and what you did to overcome it?   View Answer

Negotiation Details – Everything is negotiable, even when they say it is not.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Financial Services Representative Interview

Financial Services Representative
Lexington-Fayette, KY (US)

I applied online and the process took 1+ week - interviewed at MassMutual in August 2013.

Interview Details Set up with the office administrator. I had two interviews with one of the two sales managers in the office. The first was a basic interview with generic questions, the second was more oriented towards explaining how the company works and giving me a tour of the office. The pay structure was also explained at the second interview, although it sounded much better than it is in reality.

Interview Question – There were really no difficult questions. The standard questions from any interview were there, such as "where do you see yourself in five years?", etc. In addition, I was given the link to a survey to take that ranks my potential sales ability on a scale of 1-5, with 5 showing great potential as a salesman and 1 implying that maybe you should look for another job. Although the manager said they don't choose to hire or not solely based on that survey, it apparently is given some weight.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Easy Interview

Financial Services Professional Interview

Financial Services Professional

I applied through an employee referral and the process took 2 weeks - interviewed at MassMutual.

Interview Details Apply. Interview. get a yes or no. Simple

Interview Question – Why do you want to be an agent?   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Declined Offer

Neutral Experience

Very Easy Interview

Financial Services Representative Interview

Financial Services Representative

I applied through other source and the process took 3 days - interviewed at MassMutual in January 2014.

Interview Details A local agency partner found my resume that I posted on an internet job board and called me. The initial correspondence of a phone call and subsequent text messages were a bit unusual to me (who has no experience in sales). Fresh out of college with my masters, I decided to come in and speak the MassMutual agent. Mostly, the MassMutual agent spoke about how the firm uses the software LEAP and he wants me to sell this product. The agent seemed very excited about this new program (LEAP, which is a multifaceted cash flow manager) and tells me all the great shining things about the products, company, and opportunities (I'd be making a lot of money -- he just didn't say when I would be making that money. Plus, all commission based pay) - rough sledding for a recent college grad with some to pay for a student loan. This informational interview proceeded for about an hour. Overall, I perceived the local agent as a person that is not a greedy insurance peddler, but I only had one meeting. I was offered to start right away.

Interview Question – Very unorthodox meeting (wouldn't even call it an interview). Basically, I was given a brief tutorial about the software and was given tutorial of the agency philosophy. Then, I was asked my thoughts and what did I expect.   Answer Question

Reason for Declining – As a graduate student, I had only been out on the market for two weeks, and I was hesitant to take a commission based salary.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Assistant Vice President Marketing Interview

Assistant Vice President Marketing

I applied through other source and interviewed at MassMutual.

Interview Details Know your numbers. Be prepared to show - in metrics fashion - how you achieved objectives.

Interview Question – Why should I choose you when there is the interest we've had?   View Answer

Negotiation Details – Salary agreeable

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Audit Consultant Interview

Audit Consultant
Springfield, MA (US)

I applied through a staffing agency and the process took 2 months - interviewed at MassMutual.

Interview Details I went through two sets of interview, one with the actual team which includes business and IT auditors and the second interview is with senior management team. The interview is 4 hours for each interview. It takes about a 4 to 6 weeks to make final decision.

Interview Question – Why should I give this job to you, when I have similar or stronger candidate.
Lot of business case and technical scenario questions.
  Answer Question

Negotiation Details – The negotiation phase takes about 2 to 3 weeks.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Easy Interview

Agent Interview

Agent
Los Angeles, CA (US)

I applied in-person and the process took 2 days - interviewed at MassMutual in November 2012.

Interview Details Interview process was great. The manager was kind and helpful in explaining the job description, potential to grow, all the pros and cons about the job. They also have you take a test on your personality to see if you would do well on the job. I think this might be helpful in some cases but not in all cases since people are all different and no test can give an accurate review of one's potential to success in a given job.

Interview Question – How much do you need to make per year starting this year if you were to start working for us? What are you looking for in life?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Average Interview

Sales Representative Interview

Sales Representative
Rockford, IL (US)

I applied through college or university - interviewed at MassMutual in February 2011.

Interview Details A four step process is standard. It includes a phone screening, an online screening, an 2/3 in person interviews. During the in person interviews you will most likely speak with a sales manager and somebody higher up in the company. I really enjoyed interviewing for them, because they do ask uncomfortable questions or some that might be seen as personal, and that is what makes for an interesting interview.

Interview Question – What is your definition of success, because having a unique answer matters.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at MassMutual

See What MassMutual Employees Are Saying

 Former Current Project Coordinator in Addison, TX (US)

Pros: “Had a great relationship with my boss that allowed me to provide him with criticism and ideas for new projects. Gave me creative and flexible control over projects as long as I met…” Full Review


Worked for MassMutual? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at MassMutual interview questions and advice. All 121 interview reviews are posted anonymously by MassMutual employees and interview candidates.