MassMutual Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Financial Advisor (22)
- Financial Services Representative (21)
- Financial Services Professional (17)
- Customer Service Representative (6)
- Intern (4)
- Sales Representative (4)
- Agent (3)
- Financial Service Professional (3)
- Financial Services Intern (2)
- Financial Consultant (2)
- Sales Support (2)
- Sales (2)
- Career Agent (2)
- Marketing Consultant (1)
- Financial Advisor Trainee (1)
- Financial Analyst (1)
- SAP Basis Administrator (1)
- Manager (1)
- Tech Specialist (1)
- Financial (1)
- Mmlisi Representative Services (1)
- Actuarial Internship (1)
- Actuarial Student Program (1)
- Insurance Sales Associate (1)
- Customer Service - Call Center (1)
- General Accounting (1)
- Customer Service Milici (1)
- Agency Tech Manager (1)
- Financial Services Professional Intern (1)
- Exploratory for Actuary Role (1)
Financial Services Representative Interview (Positive Experience; Easy Interview)
I applied online and the process took 1+ week - interviewed at MassMutual in August 2013.
Interview Details Set up with the office administrator. I had two interviews with one of the two sales managers in the office. The first was a basic interview with generic questions, the second was more oriented towards explaining how the company works and giving me a tour of the office. The pay structure was also explained at the second interview, although it sounded much better than it is in reality.
Interview Question – There were really no difficult questions. The standard questions from any interview were there, such as "where do you see yourself in five years?", etc. In addition, I was given the link to a survey to take that ranks my potential sales ability on a scale of 1-5, with 5 showing great potential as a salesman and 1 implying that maybe you should look for another job. Although the manager said they don't choose to hire or not solely based on that survey, it apparently is given some weight. Answer Question
Financial Services Professional Interview (Neutral Experience; Easy Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at MassMutual.
Interview Details Apply. Interview. get a yes or no. Simple
Interview Question – Why do you want to be an agent? View Answer
Very Easy Interview
Financial Services Representative Interview (Neutral Experience; Very Easy Interview)
I applied through another source and the process took 3 days - interviewed at MassMutual in January 2014.
Interview Details A local agency partner found my resume that I posted on an internet job board and called me. The initial correspondence of a phone call and subsequent text messages were a bit unusual to me (who has no experience in sales). Fresh out of college with my masters, I decided to come in and speak the MassMutual agent. Mostly, the MassMutual agent spoke about how the firm uses the software LEAP and he wants me to sell this product. The agent seemed very excited about this new program (LEAP, which is a multifaceted cash flow manager) and tells me all the great shining things about the products, company, and opportunities (I'd be making a lot of money -- he just didn't say when I would be making that money. Plus, all commission based pay) - rough sledding for a recent college grad with some to pay for a student loan. This informational interview proceeded for about an hour. Overall, I perceived the local agent as a person that is not a greedy insurance peddler, but I only had one meeting. I was offered to start right away.
Interview Question – Very unorthodox meeting (wouldn't even call it an interview). Basically, I was given a brief tutorial about the software and was given tutorial of the agency philosophy. Then, I was asked my thoughts and what did I expect. Answer Question
Reason for Declining – As a graduate student, I had only been out on the market for two weeks, and I was hesitant to take a commission based salary.
Assistant Vice President Marketing Interview (Neutral Experience)
I applied through another source and interviewed at MassMutual.
Interview Details Know your numbers. Be prepared to show - in metrics fashion - how you achieved objectives.
Interview Question – Why should I choose you when there is the interest we've had? View Answer
Negotiation Details – Salary agreeable
Audit Consultant Interview (Positive Experience; Difficult Interview)
I applied through a staffing agency and the process took 2 months - interviewed at MassMutual.
Interview Details I went through two sets of interview, one with the actual team which includes business and IT auditors and the second interview is with senior management team. The interview is 4 hours for each interview. It takes about a 4 to 6 weeks to make final decision.
Interview Question – Why should I give this job to you, when I have similar or stronger candidate.
Lot of business case and technical scenario questions. Answer Question
Negotiation Details – The negotiation phase takes about 2 to 3 weeks.
Agent Interview (Neutral Experience; Easy Interview)
I applied in-person and the process took 2 days - interviewed at MassMutual in November 2012.
Interview Details Interview process was great. The manager was kind and helpful in explaining the job description, potential to grow, all the pros and cons about the job. They also have you take a test on your personality to see if you would do well on the job. I think this might be helpful in some cases but not in all cases since people are all different and no test can give an accurate review of one's potential to success in a given job.
Interview Question – How much do you need to make per year starting this year if you were to start working for us? What are you looking for in life? Answer Question
Sales Representative Interview (Positive Experience; Average Interview)
I applied through college or university - interviewed at MassMutual in February 2011.
Interview Details A four step process is standard. It includes a phone screening, an online screening, an 2/3 in person interviews. During the in person interviews you will most likely speak with a sales manager and somebody higher up in the company. I really enjoyed interviewing for them, because they do ask uncomfortable questions or some that might be seen as personal, and that is what makes for an interesting interview.
Interview Question – What is your definition of success, because having a unique answer matters. Answer Question
Senior Auditor Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at MassMutual.
Interview Details Phone call from their recruiter, phone interview, and then a 1/2 day interview with about 6-7 people. This was a pretty sad group overall. After going into Springfield I realized I would never want to work there.
Interview Question – I think when I had a panel interview with the individuals who would actually be my coworkers I realized this would not be a good fit. They would ask basic questions, not even a hint of challenge. Answer Question
Very Easy Interview
Financial Advisor Interview (Neutral Experience; Very Easy Interview)
I applied through college or university - interviewed at MassMutual in October 2013.
Interview Details The interview was very relaxed, not many questions. It was mainly asking if you wanted to do it. Commission based pay. Let me repeat Commission based pay. They seem like they will hire anybody.
Pay can be good if you can sell a lot of plans.
Interview Question – Questions were simple. Just a personality test- can you sell something? View Answer
Reason for Declining – Other offers on the table that were more appealing came up.
Producer Interview (Neutral Experience)
Interviewed at MassMutual
Interview Details 3 interviews. One with recruiter, one with partner, one with general agent.
Interviews for Top Jobs at MassMutual
See What MassMutual Employees Are Saying
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Pros: “Excellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great…” “Excellent benefits package; opportunity to experience many different business area functions; Leadership Team with a clear vision of the future and willing to invest to get there; great facilities and employee amenities on campus; pleasant grounds and surroundings; excellent security. Company is positioned well for future growth.” – Full Review