MassMutual
3.2 of 5 255 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Interview Questions & Reviews

Updated Apr 08, 2014
All Interviews Received Offers

Getting the Interview 

32%
22%
20%

Interview Experience 

62%
31%
5%

Interview Difficulty 

121 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Financial Advisor Interview

Financial Advisor
San Jose, CA (US)

I applied online and the process took 4 days - interviewed at MassMutual in July 2013.

Interview Details I applied online through indeed.com on Friday and got a phone interview on Monday. We then set up 1 on 1 interview on Wednesday. The interview lasted for about less than 1 hour. It was just me and recruiter in a meeting room having conversation. I was pretty nervous because i don't really have much formal interview experience. The recruiter is cute and respectful.

Interview Questions

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Declined Offer

Neutral Experience

Average Interview

Financial Services Representative Interview

Financial Services Representative
Newport Beach, CA (US)

I applied online and the process took 4 days - interviewed at MassMutual in July 2013.

Interview Details 1st interview the managing director sells you the job. makes the job sound really good, doesn't tell you that its a sales job. Then you get a personality test. After that, they make you do a project 200 form in which they ask you to make a "prospect list" of 200 individuals and eventually sell to them yourself. This is what got me thinking about declining. 2nd interview Declined to Pursue. Its a sales job, not question about it. Wasn't willing to sell to friends and family to start out a "client base". Potential payout is very good however, but money wasn't enough to make me pursue. Most insurance jobs are the same. Stay away if you don't like sales, especially selling to friends and family.

Interview Question – Are you willing to market to friends and family?   View Answer

Reason for Declining – Project 200 List was a huge nail-biter.

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Financial Services Professional Interview

Financial Services Professional
Hunt Valley, MD (US)

I applied through other source and the process took 4+ weeks - interviewed at MassMutual in May 2009.

Interview Details First interview will be with a sales manager. They will review the sales process and the products that you will be able to sell. This can last about 30min to an hour. You will be questioned as to your self motivational skills and internal need to succeed. You will need to exhibit a competitive nature and provide examples. You will have at least one more interview with the sales manager and the general agent after the initial. At this time, the compesation schedule and bonus structure will be reviewed. Typically the interviews end with a decision on your part. They will ask you if you want the job. This is a sales position and if you are willing to put forth the effort, there is minimal chance that you will not be hired. There is no base salary, so from a management standpoint....they have nothing to lose in giving you a shot. I met many hires from numerous educational and professional backgrounds. So industry experience is not necessarily required.

Interview Question – Are you willing to make cold calls? No questions were particularly difficult or tricky as far as provoking thought. Just simply are you willing to do what is required. I was unsure if I was willing to cold call. That is why it was a difficult question for me.   View Answer

Negotiation Details – There is no base salary option. So you are offered a few incentive based commission schedules. I chose the one with the highest potential payout.

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Accepted Offer

Positive Experience

Average Interview

Manager Interview

Manager

I applied through a recruiter and the process took 6+ weeks - interviewed at MassMutual.

Interview Details Very easy and straight forward.

Negotiation Details – Fair but insurance companies and agencies are notorious for low pay.

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No Offer

Neutral Experience

Financial Representative Interview

Financial Representative

Interviewed at MassMutual

Interview Details It was the first interview so it mostly consisted of these two males explaining what the company is all about and if they send you a personality test and complete it you will find out that day whether you go to a 2nd rounder.

Interview Question – How would you respond if a potential client says "Why would I choose you to invest my 20,000 when I can get Bob over here who has 8 years of experience and has proven himself in the industry?"   View Answer

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Financial Advisor Interview

Financial Advisor
Sandy Springs, GA (US)

I applied online and the process took 2 weeks - interviewed at MassMutual in June 2013.

Interview Details The company posted a job opening on an online site and I sent in my resume and received a call the very next day. After talking for about 5 minutes, we setup a face-to-face interview for the following week. I had two in person interviews, and the manager was very friendly and explained how the company worked, what the position looked like, etc.

Interview Question – What are your career goals?   Answer Question

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Declined Offer

Positive Experience

Average Interview

Sales Representative Interview

Sales Representative

I applied through college or university - interviewed at MassMutual in May 2013.

Interview Details The position has great commission potential. The interviewer was a great employee. He sat down with me twice and explained as much as I wanted to know about the company and the position. The interviewer was greatly interested in expanding the company and bringing in new employees. I ended up not taking the job because the position was all commission based, but it seemed like a well-run company and I have nothing negative to say about the company.

Interview Question – The interview was more of a sit down conversation instead of a full blown question type interview.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Financial Advisor Interview

Anonymous Employee
San Francisco, CA (US)

I applied online and the process took 2 weeks - interviewed at MassMutual in January 2012.

Interview Details They ask a lot of questions about your personality, what you did in the past, and what you want to get out of a career. What I liked about the process is that they cared about what you want personally. There's quite a bit of parts to it. There's a part where you do a partial business plan for what you're going to do. There was 5 interviews I went through. At the end of it, I think I got to understand it pretty well, and I'm sure they knew me pretty well too.

Interview Question – How to deal with failures. They'll ask the question and really grind down on that.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Financial Services Representative Interview

Financial Services Representative
San Francisco, CA (US)

I applied through a recruiter and the process took 4+ weeks - interviewed at MassMutual in September 2011.

Interview Details There were 5 interviews I went through. Here's how it went.
Phone Interview: They asked me a bunch of questions about why I wanted to be in this industry. They gave me some information about the position. What they did. How a day is like as an advisor. Pretty informative discussion.
1st Interview. They dug in about what I did in the past and what my skills were like. Talked about what my plans were and found out more about the business. I got much more information at this interview too. I liked how they were detailed about the questions, yet very helpful with answering mine too. Very straight forward. They didn't dance around with what i wanted to know.
2nd Interview. Questions were harder. Got to know each other much more. At this point I felt like it was a really good fit for me because I knew what I was getting into.
3rd Interview. I was to do a business plan for this career. Took a lot of time, but it was really good. Made me learn about what I was getting into and more about myself. Made me visualize this industry a lot better. Really glad I did it not just for the interview but for myself too.
4th Interview. Probably the deepest interview in regards to getting to know my life. Business and personal stuff. Talked about what made me who I am today. Talked about what I wanted in the future. Got to really know more about the company. Felt really good about it.

Interview Question – Asking about my business plan for my future. Thought it might be easy to answer, but I never interviewed at a place where they cared about my personal lifestyle too. Too me I was thrown off, but I liked the fact that they cared about what my life goals were.   Answer Question

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No Offer

Positive Experience

Easy Interview

Financial Services Representative Interview

Financial Services Representative

I applied online and interviewed at MassMutual.

Interview Details The interviewing process takes three to four steps. Initially, the recruiter wants to get to know you better, then the second interview goes onto more detail regarding the position.

Interview Question – none. the interview is more of a conversation   Answer Question

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