Michaels Stores Interview Questions

Updated 19 Oct 2014
Updated 19 Oct 2014
297 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Michaels Stores.

    Interview Details

    The interview process consist of two interviews. One with the assistant manager and then the store manager. They ask behavior questions. They also explain to you what your role would be at the store.

    Interview Questions
    • None of the questions were difficult. They were behavioral, you just need to prepare for them.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Michaels Stores.

    Interview Details

    Filled an online application which was fairly easy - a lot of personality questions (strongly agree, disagree, etc.). I got a call within the next week if I'm still interested in the position (which I did) and if I would like to schedule an interview two days after. Interview was very nice, manager was friendly, very interested in me (I'm from Europe, moved to the US couple of months ago). Standard questions.

    Interview Questions
    • How would you handle difficult customers (I had no prior experience)   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Michaels Stores.

    Interview Details

    It was a bit strange. Filled out an online application, you couldn't just go in and get one. The application included a personality test (strongly disagree, disagree, neutral, agree, strongly agree) which was pretty straightforward. It tried to get you to contradict yourself in a few places - just stick to your guns and act like you're a shining example of excellence. About 3 days later, I got a call to come in for an interview the next day. I practiced questions/answers and was ready to give a pretty good interview. Went in and waited about 15 minutes until they were done interviewing another woman. She called me in. She looked over my application and realized I had went to the same local high-school as her daughter. Turns out I knew her, along with another person that worked in the store. After that, there were no questions. She spent about 10 minutes discussing the job duties and then told me to call the following week for my schedule. She was real nice but seemed tired. She talked about the "big boss" and how he was hard to deal with. Anyway, I called and was given a day to come in for paper-signing/official hiring and god my schedule for the next week during the same call.

    Interview Questions
    Negotiation Details
    She said it was usually 7.30 per hour but was trying to get the boss man to go for 8. I nodded like a bobble-head and we moved on. No real negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Seasonal Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Michaels Stores in October 2014.

    Interview Details

    Applied online after a newspaper ad got passed around encouraging people to apply for seasonal positions. After about 2-3 weeks I got a call from my local store's hiring department asking if I was still interested, and if the hours I said I was available for were still accurate. I said they were, and was invited to come in for an interview a few days later. If I could have every single job interview I'll ever have to do go like it did, I'll die happy. I was sat in a small back room with two employees and it was more casual than I was expecting, very warm and friendly people. I mentioned all the crafting hobbies I have and they seemed very interested in that. 20-ish minutes later I was done, and literally three hours later I got a call back offering a position, which I accepted.

    Interview Questions
    Negotiation Details
    Interviewer was very firm that pay would be minimum wage, with the possibility of a raise if I got hired full-time.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Seasonal Cashier/Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Michaels Stores in October 2014.

    Interview Details

    This was a group interview. It was scheduled for 11:00, but for some reason the interviewer started 15 minutes early and treated on time arrivals as though they were holding her up. We were, also asked detailed questions involving company policies we had no way of answering. We made our best answers, only to be repeatedly told, "that's not store policy". After the third such question, the interviewer remarked that she didn't shop at Joann's, only Michaels.

    Interview Questions
    • The oddest question was, "What would you do if a customer handed you a $50 or $100 for a $3-$5 purchase? We expect you to show some common sense here,"   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Michaels Stores in October 2014.

    Interview Details

    The application process is done through peoplesoft program and includes a personality assessment portion. I interviewed at a couple locations and interview questions were similar and standard questions (weaknesses, strengths, what is customer service to you?) The first interview lasted less than 5 minutes (I had to wait for the manager to get there because he was late) and the other ran longer approximately 20-30 minutes.

    Make good eye contact and have a positive disposition and you will get the job :)

    Interview Questions
    Negotiation Details
    Not able to negotiate pay, regardless of prior experience. There is a set pay scale for the corporation based heavily on sales.
    Accepted Offer
    Easy Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Michaels Stores.

    Interview Details

    The interview process was rather simple. I was asked a few questions about my school hobbies and such, a lot of character questions. I applied for sales associate, but instead I was interviewed for helping set up the new store. This wasn't really a big deal for me since I was going to work the same hours and make 8 dollars, for not having any prior experience, I was happy with that. I was told I got the job, but never received a second call back.

    Interview Questions
    • There weren't really any difficult questions. I was surprised how informal the whole thing felt.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Michaels Stores.

    Interview Details

    This may be an oddball experience, but an old acquaintance of mine was a manager (I had no idea she even worked here) and just so happened to come across my application. I didn't know she would be conducting the interview, much less that she even worked at the store, until I walked in the interviewing room. It was pretty awkward. She had a packet with several formulaic interview questions, such that assess one's customer service skill and behavior ("Describe a time when you had to help an angry customer" or "Do you enjoy working as part of a team?", plenty of "Why or why not?" questions, etc.). But because she knew me, she skipped over a lot of them. Lasted around 5 to 10 minutes. I got a happy call about 1 week later.

    Interview Questions
    • Not so much a particular question that was difficult or unexpected, just the overall scenario of the interview.   View Answer
    Negotiation Details
    She called about 1 week later and said, "Uh, we'd like you to be here next Monday for orientation. Is that cool?" and I was like, "Yeah, I guess."
    Accepted Offer
    Neutral Experience
    Average Interview
  10.  

    Framing Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Pretty straightforward, I applied internally from another position. I completed a phone interview with the district manager as she was out of town. I then Interviewed with current manager and the assistant manager together the same day. I was told about the increase in pay and offered the job two days later.

    Interview Questions
    • None. All were pretty much expected. Mostly dealing with employees and interacting with customers. Brush up on company policies if you are unfamiliar.   Answer Question
    Negotiation Details
    There was not really any negotiation. The pay scale was based on my current pay and then raised according to how much higher the management position was from that.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at Michaels Stores in September 2014.

    Interview Details

    I applied a total of three times in the past year and didn't get a call back till my last try. I applied at the beginning of September and got called back in the beginning of October. I think the fact that they're hiring seasonal workers around this time helped me get an interview. They called on a Friday and told me the interview was the following Monday. They don't tell you that the interview is a group interview but thats what it'll be most likely, especially when they are trying to a hire a lot of new workers. The whole interview was really informal, it seemed more like the manager was just trying to get to know us and told us what our job would entail. I really loved it because they emphasized that the job was temporary, so we weren't expected to have high hopes, but they ensured that they do offer a high number of seasonal employees work after the period has ended (The first week of January). They said they would call back in three days, since they were only doing interviews that day. When the third day came around I didn't get a call, but decided I'd wait till the next day, Friday, to ask about the job, but they called Friday and hired me the job. I attended orientation the following week. The actual application process is tedious and long but once you get an interview it goes by really fast.

    Interview Questions
    • We were only asked to tell them about ourselves (this consisted of basics like name, what college you were attending, what your goals were) and also if you had any questions for them, which is always recommended you do.   Answer Question
    Negotiation Details
    No negotiation. They tell you during the interview the conditions of the hiring and it's minimum wage, which here in CA is $9/hr.
    Accepted Offer
    Positive Experience
    Easy Interview

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