Glassdoor is your free inside look at New York Life Service Assistant interview questions and advice. All interview reviews posted anonymously by New York Life employees and interview candidates.
Accepted Offer – Interviewed in New York, NY (US) Jan 2009 – Reviewed Aug 25, 2011
Interview Details New York Life takes pride in hiring. Their talent acquisition team is always looking to match the right candidate in the right position. When I started my interview process I met with my trainers, my managers and the CVP of the department. The first two interviews were group interviews and the last one was a one on one interview. Everyone was detailed about the position and honest. I've had no surprises.
Interview Questions
Accepted Offer – Interviewed in Dallas, TX (US) Feb 2011 – Reviewed Jun 08, 2011
Interview Details Multiple interviews in a single day. Met with 5 different staffmembers that I would be working with, and also videoconferenced with the VP of Corporate. All friendly, helpful, and were upfront about what the job was like. I think the biggest suggestion would be for you to go in prepared to answer questions about customer service, how to deal with people, and also be likeable. Leave an impression with them that you are someone they could get along with around the office. That is really important to them.
Interview Question – How did you handle a difficult customer? Answer Question
Negotiation Details – Did not negotiate with them.
Pros: Incredible income. Great recognition. Support from management. Representing the best in the industry. Attorneys and CPAs respect the company. Getting involved with helping in my community. Company treats you like royalty while on company trips… – Full Review `
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