Norfolk Southern

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Norfolk Southern Interview Questions & Reviews

Updated Aug 11, 2014
All Interviews Received Offers

Getting an Interview  

64%
29%
2%

Interview Experience  

63%
22%
13%

Interview Difficulty  

Average Difficulty
94 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Easy Interview

Railroad Conductor Interview

Railroad Conductor
Allentown, PA (US)

I applied online - interviewed at Norfolk Southern in August 2014.

Interview Details I just went through a hiring session made it to final 7 did the interview they said wait 5 days to hear if your have a job offer. Do they mean 5 business days or 5 actual days because I'm going on 7 days Wich is also 5business days

Interview Question – Bunch of what if this happens   Answer Question


1 person found this helpful

No Offer

Neutral Experience

OSS Representative Interview

OSS Representative

Interviewed at Norfolk Southern

Interview Details Invited to hiring event. They were initially not prepared. I believe this was due to the hotel staff. We were given a broad overview of the company. Took an aptitude test, which if you didn't pass, you were out. If passed, took a typing test, which weeded out more people. Panel interviews were done next. It was an all day process. Hoping to hear back from them soon. They were honest and up-front about the hours, pay and environment.

Interview Question – Customer service scenarios, pc experience.   Answer Question


1 person found this helpful

Accepted Offer

Neutral Experience

Conductor Interview

Conductor

Interviewed at Norfolk Southern

Interview Details luck of the draw!! fill out online app, and placed into pool of about 300 applicants, then the computer filters out until its less than 100 applicants. then your invited to an interview.

Interview Question – There is nothing you could have possibly have done in the past that can prepare you for the railroad   Answer Question


No Offer

Neutral Experience

Difficult Interview

Management Trainee (Civil Engineer) Interview

Management Trainee (Civil Engineer)
Atlanta, GA (US)

I applied online and the process took 3 months - interviewed at Norfolk Southern in July 2014.

Interview Details I applied on the NS website and a few weeks later received an email to complete an online assessment. The assessment felt like a SAT test and I was not prepared for it at all. After feeling like I did horrible on that a few weeks later I received a phone call from their HR dept asking me to schedule a phone interview. A few days later I did the phone interview and the first question that was asked was would I be ok with relocation. I wasn't prepared for that because I assumed the position would be in Norfolk. I reluctantly said yes to the relocation and continued with the phone interview, they were your typical questions and some were geared towards management and customer service. About a month after the phone interview I received a phone call for a in-person interview. They wanted me to fly to Atlanta the very next day but I wasn't availiable that soon so they scheduled me for a flight the next week. I flew down and took the Marta train to the NS building. I had to prepare a presentation about any relevant experience I had had. There were 3 people interviewing me. A HR person and 2 people from the deparemtent I would be working in. They pushed that relocation is an importmant part of the job and that engineers relocate quite often. I was shown around the office and then the told me that they as a few reservations about me. After that statement I knew I didn't get the job. After the interview I flew back home the same night and received an email that I didn't get it about a week later.

Interview Question – How do you feel about relocation?
In a room full of people how do you act? Do you go and start conversation with people or do you stand around and wait for someone to come up to you.
  Answer Question


3 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Conductor Interview

Conductor

The process took 2 days - interviewed at Norfolk Southern in July 2014.

Interview Details Applied for a conductor position out of Columbus, ohio. Got an email a day later saying I had been invited to a hiring session. Out of the 30 people they invited, 26 or so showed up. We took a 75 question test that involved reading, math, mechanical, and factual questions. Out of the 26 that came, 15 of us moved on to the actual interviewing process. The interview lasted no more than 15 minutes. They asked me question that they had asked previously on the application that I had filled out online. They also asked a couple questions about myself. They like people with outdoor work experience. It was an overall simple interview. The people who interviewed me were the train master and the hr lady.

Interview Questions

  • Can you be at work within an hour and thirty minutes?   View Answer
  • Have you ever worked around big machinery or equipment?   View Answer

Negotiation Details – Don't act cocky or overly self-confident. Just relax, talk, and be yourself. The train master may not seem interested, but they really are listening. Try and crack a joke to make them laugh and remember you.


2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Conductor Interview

Conductor

I applied online and the process took 4+ weeks - interviewed at Norfolk Southern.

Interview Details Applied online, got an email saying i was invited to attend a job briefing, took a test that covered math, mechanical, reading, and personality (pretty basic stuff, most finished early.) Out of the 22 people who showed up, they posted a list afterwards of who they selected to interview, I think they hired 4 out of the 12 interviewed. Now i have my background check and medical check. I think the only reason why I got called for an interview is because my current job involves being very cautious, following the rules, and being safe. If you don't have any experience that you can easily relate to the life of a conductor...goodluck...

Interview Question – A lot of "what if" situational questions. Give specific examples of how you are safe in your current workplace, how would you deal with this conflict.. what would your boss say about you..   Answer Question

Negotiation Details – union


Accepted Offer

Neutral Experience

Communications and Signals Interview

Communications and Signals
Atlanta, GA (US)

I applied through college or university and the process took 4+ weeks - interviewed at Norfolk Southern.

Interview Details I applied at my school's engineering career fair. The guy I talked to was pretty cool and the job seemed interesting. They seemed to like me too so I got an interview the next day. The interview was with an HR rep, so he didn't know too much about what I would be doing. But the interview questions were pretty standard: describe your management style, when you overcame a challenge, when you had to use critical thinking etc. I had to apply online of course after that. I got an email a week or two later about an interview in Atlanta. They flew me down to Atlanta and interviewed with the department heads and another HR rep. The questions were basically the same as before so it wasn't too bad. They also gave me a $50 gas card to cover my expenses. And a few weeks later I got a call that they were offering me a position.

Interview Question – None of the questions were really too hard   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Management Trainee Interview

Management Trainee

I applied through college or university - interviewed at Norfolk Southern in March 2013.

Interview Details Phone interview was followed by an aptitude test. I must say it was the hardesr test I've taken. Not really sure what the point of it was, as the questions had no relevance to the company or job I had applied for. Company flew me down to Atlanta for the final interview where I had to seperate interview. The first was with HR and my department supervisor. The second was with HR and a senior member of another department.

Interview Question – Interview was a breeze. They asked questions about my resume and my experience with conflict with other employees/co-workers.   Answer Question

Negotiation Details – Set salary range for my department but I got offered more for my technical degree.


Declined Offer

Positive Experience

Average Interview

Marketing Management Trainee Interview

Marketing Management Trainee

Interviewed at Norfolk Southern

Interview Details The interviewing process for NS is lengthy but thorough. The fist step is a phone interview in which basic questions are asked such as previous work experience and the challenges you occurred, how you handled them, how the skills learned can be transferred to the position at NS. The phone interview lasts about 30-45 minutes normally. I was asked for an interview in person in Norfolk about a week and a half later. They flew me down to Norfolk where we had a meet-and-greet dinner the night before the day of the interviews. During this dinner we chatted with other applicants - about 30-40 there for the 10 positions available - and were able to talk with our interviewers. The next day we had 3 interviews, lasting 1/2 hour each I believe. The first interview was with 3 people, second was with 5 people and 3rd with 4 people. They asked basic interview questions that if properly prepared for, are not all too challenging. I had a great experience with all of my interviewers and felt comfortable enough to be candid on a professional level.

Interview Question – A client wants to transport material X from location A to location B, what questions would you ask the client to properly price the shipment. This one threw me for a bit of a loop because it was a total direction change in the interview. All the questions previously had been about myself so this one caught me slightly off guard.   Answer Question

Reason for Declining – Great company with even better benefits, but as a recent college grad I wanted to travel for a year first before settling into my career.


Accepted Offer

Neutral Experience

Average Interview

Management Trainee Interview

Management Trainee

Interviewed at Norfolk Southern

Interview Details I submitted my resume at a college career fair and was contacted to weeks later to attend an information session. At the session, HR reps gave detailed information about the jobs they were looking to fill and administered a personality test and some sort of logic/common sense test. Lunch was provided, then each attendee was assigned a time for a one on one interview with an HR rep. Mine went great! I was contacted again by HR 2 weeks later and invited to an overnight session for a second round of interviews. NS paid for travel and hotel stay. Night one was a general Q and A and dinner with HR. The following morning were the 2nd and 3rd interviews. I was contacted two weeks later and offered a position.

Interview Question – What makes you a leader?   View Answer

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