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Sitel
2.8 of 5 169 reviews
www.sitel.com Nashville, TN 5000+ Employees

Sitel Interview Questions & Reviews

Updated May 29, 2013
All Interviews Received Offers

Getting the Interview  38 Interviews

37%
25%
22%

Interview Experience  37 Ratings

83%
13%
2%
2.0263157
38 interview experiences
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Team Leader at Sitel

Accepted Offer – Interviewed in Gurgaon, Haryana – Reviewed Mar 21, 2013

Interview Details Intro with HR, Ops Round, Online test comprising of 6 sets of 200 + questions including behaviour, Maths, Aptitude, Vocabulary. Another round with Sr Ops Manager.

Interview Question – all questions were situation based, nothing very difficult.   Answer Question

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Customer Service Representative at Sitel

Accepted Offer – Interviewed in Mumbai Sep 2011 – Reviewed Oct 29, 2012

Interview Details their was five rounds of interview were passed by me first interview was personal interview second was hiring test third was typing test fourth was listening test fifth was managers interview.

Interview Question – they were asking about salary expectation on which bases they were making decision.   Answer Question

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Technical Support Executive at Sitel

Accepted Offer – Interviewed in Bangalore Mar 2008 – Reviewed Oct 03, 2012

Interview Details Pretty tough to get through the rounds. I had to go through the set of 4 rounds which included, Aptitude, Versant,Hr, and Operations

Interview Question – Why did you leave your previous organization   View Answer

Negotiation Details – The offer given to me was pretty acceptable

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Technical Support Executive at Sitel

Accepted Offer – Interviewed in Hyderābād Sep 2008 – Reviewed Sep 13, 2012

Interview Details 1. HR Screening
2. Communication Round
3. Operations Round
4. Technical Test
5. Offer Letter.

Interview Questions

Negotiation Details – No scope of negotiation at entry level, although candidates with experience can expect a better package than a fresher.

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Customer Services Professional at Sitel

No Offer – Interviewed in Mumbai Jun 2010 – Reviewed Aug 08, 2012

Interview Details Very Less Rounds Of Interview & Quicker Rounds as Compared to Other Companies.
Very Well HR Team.
Must Work Wid Sitel Atleast to Know About Ur Strength & Weakness. And Hw Much Capable & Independent U R Widout Being Dependent On Others.

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CSP Associate at Sitel

Accepted Offer – Interviewed in Hyderābād Mar 2012 – Reviewed Jul 20, 2012

Interview Details It was an easy process of 3 stages, and I could guess about the next round. The three rounds took a total of not more than 20 mins, but I had to wait for quite a long time between them.
I had applied for a voice process. The 1st round was of basic introduction, it was telephonic, went well. The second round was voice and accent round, in person, I think the HR personnel was quite impressed, they gave me easy topics of BPO and school days. I was offered to ask questions at the end of second round, to which I got satisfactory answers. The third round was HR round and telephonic again, also impressive. I was informed about my selection at the end of the HR round.
I wasn't joining immediately after education so they asked me a few details about it. When the HR representative gave me the Letter of Intent to sign, she seemed a little too bossy already.

Interview Question – There were no really difficult or unexpected questions. In fact, when I was offered to ask questions, I think I asked one that he wasn't quite used to.   View Answer

Negotiation Details – No negotiation, for this kind of fresher and high-attrition job even hinting for a negotiation seemed kind of rude

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Executive at Sitel

Accepted Offer – Interviewed in Gurgaon, Haryana Mar 2012 – Reviewed Jun 10, 2012

Interview Details The interview was so easy even I didn't expect that it will be done within sometime and finally my way was clear.

Negotiation Details – Regarding my stability and my work methods I was advised and got benefits from that interview.

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Technical Support at Sitel

Accepted Offer – Interviewed in Hyderābād Sep 2009 – Reviewed Jun 04, 2012

Interview Details Interview is the process of knowing a person and their qualities. In an interview the interviewer will try and know the best in you, so as to know what profit they can get out of him/her.

Always remember when you are being interviewed there are things which we all have to keep in mind. Ofcourse, there should not be fumbling ( because this way they will get to know that you are not confident of what you are saying), and can result in rejection. Keep an eye contact with the interviewer. You have to be careful about the body presentation. These are some basic things which we have to remember when going for any interview.

My interview was good. The first thing that i really concentrate on is getting the interviewer into conversation, So it should be a 2 way conversation not a question and answer type where the interviewer is asking you questions and you are just answering to them. Instead try and make it 2 way conversation and gain a plus point.

Then it goes on and you will share your previous work experience, your education back ground and then comes the other questions like speaking on a topic and presenting yourself.

Above are the suggestions and personal experience of interview that i have gone through.

Interview Question – Well the only thing that i am scared of answering is where would you like to see yourself in 4 years from now?   View Answer

Negotiation Details – In my view there should not be any negotiation phase, because when you are being interviewed the person will get to know what you deserve and what you are capable of. So leave this to the interviewer itself.

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Sales Support at Sitel

Declined Offer – Interviewed in Hyderābād May 2011 – Reviewed Jun 03, 2012

Interview Details I was referred to by a current employee of Sitel. I made a call seeking an appointment and was asked to come in with my resume. In the interview I was asked a set of questions concerning basic knowledge and how much i knew about the company. My english speaking skills were evaluated and so was my personality.

Interview Question – I was asked how i would handle an abusive caller.   Answer Question

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Call Receiver at Sitel

Accepted Offer – Interviewed in Las Vegas, NV (US) – Reviewed May 29, 2013

Interview Details asked a few standard questions strung me along for MONTHS hired me

Negotiation Details – no negotiation no description of the job couldnt answer questions, lied about schedule and days times of training

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 Former Customer Service Representative in Quezon City, Quezon City (Philippines)

Pros: they have the best medical assistance coverage from the primary card holder to the dependents with no monthly deductions Full Review `

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