Sitel Interview Questions

Updated 19 Oct 2014
Updated 19 Oct 2014
89 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Technical Support Interview

    Anonymous Interview Candidate in Hyderābād
    Anonymous Interview Candidate in Hyderābād
    Application Details

    I applied through a staffing agency. The process took 2+ weeksinterviewed at Sitel in October 2013.

    Interview Details

    There are 4 rounds of interview
    1. Face to face interview. Just your basic details and few easy questions
    2. English round. you need to speak over the phone with an automated machine.
    3.Operations round. Technical questions
    4.English round. Face to face interview with the company recruiter

    Going through the operations round is a bit tricky , just stick to your basics

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Technical Support Interview

    Anonymous Interview Candidate in Chennai
    Anonymous Interview Candidate in Chennai
    Application Details

    I applied through other source. The process took a dayinterviewed at Sitel in September 2013.

    Interview Details

    Hiring process is very easy...Only thing is ur communication skills shd b very strong..

    1st round - Pre screening(they will ask abt u,family bg,ur academics projects etc simple questions)

    2nd round - Telephonic Interview(they may giv some topic and ask u to talk about it.
     Eg. Ragging should be prohibited or not
            men are the best cook..do u agree or not?
           the interview session will b around 20-25 mins..

    3rd round - Operations Round (they will ask some questions technically about android,windows OS, troubleshooting etc )

    In all the rounds they will check ur comm.skills alone mainly... :)

    Interview Questions
    • thers was no difficult questions askd during the interview..   Answer Question
    Reasons for Declining

    i had a problem of shifting home to banglore..so i declined..

    Declined Offer
    Positive Experience
    Easy Interview
  3.  

    Network Engineer Interview

    Anonymous Interview Candidate in Chennai
    Anonymous Interview Candidate in Chennai
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Sitel in July 2013.

    Interview Details

    The interview was a simple one with much importance given to judge our communication skill.

    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Team Leader Interview

    Anonymous Interview Candidate in Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at Sitel.

    Interview Details

    Intro with HR, Ops Round, Online test comprising of 6 sets of 200 + questions including behaviour, Maths, Aptitude, Vocabulary. Another round with Sr Ops Manager.

    Interview Questions
    • all questions were situation based, nothing very difficult.   Answer Question
    Accepted Offer
  6.  

    Executive Interview

    Anonymous Interview Candidate in Gurgaon, Haryana
    Anonymous Interview Candidate in Gurgaon, Haryana
    Application Details

    The process took a dayinterviewed at Sitel in March 2012.

    Interview Details

    The interview was so easy even I didn't expect that it will be done within sometime and finally my way was clear.

    Negotiation Details
    Regarding my stability and my work methods I was advised and got benefits from that interview.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Mumbai
    Anonymous Interview Candidate in Mumbai
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at Sitel in September 2011.

    Interview Details

    their was five rounds of interview were passed by me first interview was personal interview second was hiring test third was typing test fourth was listening test fifth was managers interview.

    Interview Questions
    • they were asking about salary expectation on which bases they were making decision.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Sales Support Interview

    Anonymous Interview Candidate in Hyderābād
    Anonymous Interview Candidate in Hyderābād
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Sitel in May 2011.

    Interview Details

    I was referred to by a current employee of Sitel. I made a call seeking an appointment and was asked to come in with my resume. In the interview I was asked a set of questions concerning basic knowledge and how much i knew about the company. My english speaking skills were evaluated and so was my personality.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  9.  

    Customer Services Professional Interview

    Anonymous Interview Candidate in Mumbai
    Anonymous Interview Candidate in Mumbai
    Application Details

    I applied through an employee referral – interviewed at Sitel in June 2010.

    Interview Details

    Very Less Rounds Of Interview & Quicker Rounds as Compared to Other Companies.
    Very Well HR Team.
    Must Work Wid Sitel Atleast to Know About Ur Strength & Weakness. And Hw Much Capable & Independent U R Widout Being Dependent On Others.

    No Offer
    Positive Experience
    Difficult Interview
  10.  

    Technical Support Interview

    Anonymous Interview Candidate in Hyderābād
    Anonymous Interview Candidate in Hyderābād
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at Sitel in September 2009.

    Interview Details

    Interview is the process of knowing a person and their qualities. In an interview the interviewer will try and know the best in you, so as to know what profit they can get out of him/her.

    Always remember when you are being interviewed there are things which we all have to keep in mind. Ofcourse, there should not be fumbling ( because this way they will get to know that you are not confident of what you are saying), and can result in rejection. Keep an eye contact with the interviewer. You have to be careful about the body presentation. These are some basic things which we have to remember when going for any interview.

    My interview was good. The first thing that i really concentrate on is getting the interviewer into conversation, So it should be a 2 way conversation not a question and answer type where the interviewer is asking you questions and you are just answering to them. Instead try and make it 2 way conversation and gain a plus point.

    Then it goes on and you will share your previous work experience, your education back ground and then comes the other questions like speaking on a topic and presenting yourself.

    Above are the suggestions and personal experience of interview that i have gone through.

    Interview Questions
    • Well the only thing that i am scared of answering is where would you like to see yourself in 4 years from now?   View Answer
    Negotiation Details
    In my view there should not be any negotiation phase, because when you are being interviewed the person will get to know what you deserve and what you are capable of. So leave this to the interviewer itself.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 2 people found this helpful  

    Technical Support Executive Interview

    Anonymous Interview Candidate in Hyderābād
    Anonymous Interview Candidate in Hyderābād
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at Sitel in September 2008.

    Interview Details

    1. HR Screening
    2. Communication Round
    3. Operations Round
    4. Technical Test
    5. Offer Letter.

    Interview Questions
    • Why Sitel?   View Answer
    • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question
    Negotiation Details
    No scope of negotiation at entry level, although candidates with experience can expect a better package than a fresher.
    Accepted Offer
    Positive Experience
    Easy Interview

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