Getting an Interview
Getting an Interview
Interviews for Top Jobs at Southwest Airlines
- Ramp Agent (32)
- Customer Service Agent (26)
- Intern (24)
- Flight Attendant (11)
- Internship (8)
- Customer Care Representative (8)
- Customer Representative (6)
- Analyst (4)
- Marketing Intern (3)
- Systems Engineer (3)
- Culture Activities Intern (3)
- Purchasing Intern (3)
- Ramp Agent Service (2)
- Marketing (2)
- Project Manager (2)
- Financial Analyst (2)
- Senior Analyst (2)
- Aircraft Mechanic (2)
- Software Engineer (2)
- Operations Agent (2)
- Senior Software Engineer (2)
- Customer Service Supervisor (2)
- CSA (2)
- Communications (2)
- Communications Intern (2)
- Corporate Tax (2)
- Business Analyst (2)
- Provisioning Supervisor (2)
- Technical Writer Intern (1)
- No Limits Internship (1)
Helpful (1)Accepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks – interviewed at Southwest Airlines (Indianapolis, IN (US)) in February 2015.
Here is what I went though I applied online I received a phone interview on Feb 20 then I got an email to do some paperwork that same day then three days later I had an face to face interview for the Ramp supervisor position. Since they had a few internal candidates I had to wait two weeks then she called and offered me the Ramp Agent position. Then that Tuesday I went to do drug test then the next day went to do finger print if background clears I will start working for southwest. Keep in mind southwest likes to promote within first so keep a open mind their are so many others opportunities with this campaney that once you in you can move up if they feel you are a strong candidate. Keep on top of all emails and respond quickly cause the process could be longer if not. They do a strict background check.
- Why Southwest airlines? What are your weakness? Answer Question
- No OfferAverage InterviewNo OfferAverage Interview
I applied online – interviewed at Southwest Airlines.
I had a phone interview with Southwest Airlines in Fall 2014. The questions are basic and straightforward, which is almost about why choosing your current major, resume walk-through, and your career goal in the next five years. The interviewer is friendly and helpful, and somehow that makes the interview a little bit fun and less stressful.
- There is no difficult or unexpected question in this phone interview Answer Question
- Accepted OfferPositive ExperienceEasy InterviewAccepted OfferPositive ExperienceEasy Interview
I applied in-person. The process took 3 weeks – interviewed at Southwest Airlines (Dallas, TX (US)) in February 2015.
Applied online, than a phone interview followed by a face to face with 2 interviewers and a ramp supervisor. The next step was fingerprinting followed by background check and a drug test a week later. The process took about two & a half weeks.
- Why Southwest Airlines 1 Answer
- Accepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 3+ months – interviewed at Southwest Airlines (Dallas, TX (US)) in February 2015.
It was great! I had a great experience talking with the recruiter and the managers! They asked in-depth questions about the job description and how my experience met that description.
- Tell me about yourself? Answer Question
- No OfferNegative ExperienceNo OfferNegative Experience
I applied online – interviewed at Southwest Airlines in February 2015.
I had a phone interview and then was invited to meet 1:1 in Chicago in early February. I do not live in Chicago so I had to rent a car to attend the interview (SW did not cover this expense). Everyone I met was very kind and I appreciated the time spent with me. When the in-person interview was completed I was informed that there were no concerns so next step would be to interview with the interviewer's boss. He said I would hear back at the end of February as he was going on vacation. By the beginning of March I had not heard anything so I sent a follow-up e-mail. I have yet to receive a response. I have no issue with the fact that they did not move me forward in the process. However, I felt it rude not responding to my e-mail. A short response would have made me feel that the company valued the hours and money I spent investing in them. I think that Southwest should consider spending time evaluating and improving the candidate experience. It would be concerning for me if the Recruiting Organization itself does not value this important piece of the recruiting process.
- Do you have any concerns with the amount of travel required? Answer Question
Helpful (2)No OfferPositive ExperienceAverage InterviewNo OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks – interviewed at Southwest Airlines.
I filled out an online application. A couple days later I got an email to fill out a more detailed online application. I was called for a phone interview the next week. I was scheduled for a face to face interview the following week. I went to the face to face interview and was interviewed by an HR person and a ramp agent supervisor. They asked me about my work history, the duties of the position, three qualities a ramp agent should have, my willingness to do mandatory OT and shift work, my past experience with OT and shift work, how I handled a disagreement with a coworker, what I thought the most difficult part of the position was, and more. They said they had more interviews to do this week and would get back to me next week regardless if I was hired or not They were very friendly and professional.
Helpful (2)No OfferPositive ExperienceEasy InterviewNo OfferPositive ExperienceEasy Interview
I applied through college or university. The process took 3+ months – interviewed at Southwest Airlines.
There was phone interview and a group interview if you did well on the phone interview. It wasn't a difficult interview if you came prepared. The interviewers were extremely friendly and attentive to what I had to share with them. It is a great representation of the wider company.
- Worst class and why Answer Question
Helpful (5)Accepted OfferPositive ExperienceEasy InterviewAccepted OfferPositive ExperienceEasy Interview
I applied online – interviewed at Southwest Airlines.
Was called for the phone interview, the people who interview you on the phone don't work specifically for Southwest so expect a very dry tone. Speak clearly and take your time because they will misinterpret things you have said, I was then moved on to Face-Face interview (no pressure just smile and be bubbly), and then was given a verbal offer for the job
- None of the questions are difficult, just alot of customer service questions to prove you can handle working in a busy environment Answer Question
Helpful (1)Declined OfferPositive ExperienceAverage InterviewDeclined OfferPositive ExperienceAverage Interview
I applied online. The process took 3+ months – interviewed at Southwest Airlines (New Orleans, LA (US)) in January 2015.
I left a post about 2 weeks ago. In my post I mentioned that I had no offer 2 weeks after the face to face interview. I have an update. Apparently I'm still being considered, because a few days after posting my review on here I got an email saying they were going to fly me out to Orlando for fingerprinting. I've now done my drug test and I was told at the fingerprinting that if the employment verification checks out, I should hear back from them (with or without a job offer) in about 4 to 5 weeks. So from the time I applied for the position until 4 to 5 weeks from now, the entire process will be about 4 months long. I realize this industry involves the FAA and Homeland Security/TSA, and they have to make sure their employees don't have "shady" backgrounds, but this is taking a very long time. You have to be patient if you are in the same situation.
- What is my favorite cereal? Answer Question
Helpful (1)No OfferPositive ExperienceAverage InterviewNo OfferPositive ExperienceAverage Interview
I applied online. The process took 7 weeks – interviewed at Southwest Airlines (Los Angeles, CA (US)) in January 2015.
After a few phone interviews I was invited to a face-to-face interview. They were busy and I had to wait about 30 minutes after my scheduled interview time. There were 5 people in the interview room: 1 person in charge of hiring, 2 supervisors, and 2 people taking notes. It was friendly and I enjoyed the interview.
- Name something you do to keep a fun work atmosphere. Answer Question
Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
See What Southwest Airlines Employees Are Saying
1 person found this helpful
Pros: “Working at Southwest Airlines is a joy. Every day is completely different, and you have the opportunity to work alongside some of the brightest, most creative people in the business.” “Working at Southwest Airlines is a joy. Every day is completely different, and you have the opportunity to work alongside some of the brightest, most creative people in the business.” – Full Review