Glassdoor is your free inside look at Starbucks interview questions and advice. All 684 interview reviews are posted anonymously by Starbucks employees and interview candidates.
Accepted Offer – Interviewed in Torrance, CA (US) May 2011 – Reviewed Jun 15, 2013 New
Interview Details It starts off with an online application, followed by an online quiz. The quiz's questions revolve around what you would do in situations, i.e. customers, and goes over some P&L report questions, which is timed. After this part you are contacted by a recruiter who will do a quick phone interview with you and set up a more in depth interview. After the phone interview is an in person interview with two district managers.
Interview Question – Tell me about a time ( giving a specific example) where you went against the judgement or direction of your boss. ....Why did you decide to do it, what was the outcome, what was their reaction? Answer Question
Accepted Offer – Interviewed on Los Angeles, CA (US) Jun 2013 – Reviewed Jun 03, 2013
Interview Details
Submitted an online interview and about 3 or so days later received a call from a manager to come to an invitation-only job fair and he asked me a few job-related questions. I showed up with 9 or 10 other people and we all stood in a line outside waiting for a 1:1 interview with one of the three managers present. After my one on one I was asked if I wanted to stick around and do a second interview. Second interview consisted of the six of us left sitting around a table with the managers. Along with the questions asked we were each put on the spot and had to "sell" a product to them. They said we'd get a call back by Friday. I was called back within an hour of leaving.
It's a very fast process. Make sure you do a lot of research on the company website and have everything you want to say figured out. As long as you play up your availability and qualities such as being out-going, a passion for the business, or having a willingness to learn they'll most likely hire you.
Interview Question –
Nothing too difficult, most of the questions were situation-based.
-How did you deal with a coworker at work who treated you unfairly?
-Describe a time when a customer was not satisfied with your service.
-What do you know about Starbucks? (when I got the phone call for the interview. It caught me off guard)
-Describe a time when a coworker wasn't doing their job. What did you do to resolve this?
etc.
Answer Question
Negotiation Details – When a manager called to tell me I got the job she told me the pay.
No Offer – Interviewed in Vancouver, BC (Canada) Jun 2013 – Reviewed Jun 14, 2013 New
Interview Details Reasonable interview process. Usual questions No forms to fill out - they do the writing. They are not really looking for experience as they provide their own training and other employees will chadow you while you work there. They do warn you that its a fast paced job and hours could be almost anytime.
Interview Question – If you wee aware of an employee doing something contrary to comapny policy how would you handle it? Answer Question
Accepted Offer – Interviewed in Los Angeles, CA (US) Oct 2011 – Reviewed Jun 14, 2013 New
Interview Details I was initially given an interview by one manger after a friend referred me. From there I was told to apply online so she could process my application and send me to the "job fair". When I arrived at the job fair location they had me wait a few minutes before leading me to a table where two people were sitting. These two people did my initial interview asking me various, basic interview questions. There were other people being interviewed be other interviewers all around me. When they had finished asking me questions I was told to wait for the group interview, meaning I had passed the first round. At the group interview there were three of us being interviewed and three store managers that were interviewing us. They asked more questions, which were slightly more in depth and difficult to answer and we would take turns responding. When it was over we all shook hands and were told that we would be hearing from them soon. I was offered the position about a week later.
Interview Questions
Accepted Offer – Reviewed Jun 13, 2013 New
Interview Details There are 2 interviews, a background check and finally, training. They will offer you a free drink. It's casual, they go over a lot of scenario's in the workplace and rate you based on your answer.
Interview Question – Describe a time when you were able to talk a customer into buying more than what they were going go. What skills did you use? Answer Question
Accepted Offer – Interviewed in Jun 2013 – Reviewed Jun 12, 2013 New
Interview Details I submitted an online application and a few days later I got a call from the store manager of the location I'd be interviewing at. She let me know she was scheduling interviews and asked if I was available later that day. I showed up a bit early and let the barista know I was there for an interview, she made me a drink on the house and then the SM came out and introduced herself. We went to a quiet corner of the store and she allowed me to talk about myself, asked me a couple questions regarding my resume, then started on a list of scenario-based behavioral questions. After the questions were done she asked me if I had any questions, then let me know she'd be calling the next day. I got a call later that day offering me the position.
Interview Question – Describe a time you were asked to do something you didn't want to do and how you handled it. Answer Question
Accepted Offer – Interviewed in Seattle, WA (US) Aug 2011 – Reviewed Jun 11, 2013 New
Interview Details You must apply online, however, you also need to bring a resume into a store in order to be considered. Ask current baristas to give you a heads up for when people are going to be quitting. They will know before the manager.
Interview Question – They are pretty standard questions. The managers are mostly looking for your availability and ability to function at 4am. Answer Question
Negotiation Details – There is no negotiation it is a standard salary.
Accepted Offer – Reviewed Jun 10, 2013 New
Interview Details Signed up online. Talked to the baristas in my local Starbucks and asked them to tell me when a job opened up. The interview was really casual. I sat with the SM and she asked me some of the basic interview questions. I was hired right after the interview but i know some people have to do a second interview.
Interview Question – How does the Starbucks Experience differ? View Answer
Negotiation Details – Not really. I told the SM when I was available once school started and she said that was OK.
Accepted Offer – Interviewed in Jun 2013 – Reviewed Jun 10, 2013 New
Interview Details
Applied online, which was more complicated than it needed to be. Got a call a few days later and made a time for the interview.
When I got there I asked if the manager was there, since I had an interview. I think she asked every single employe on the floor what they thought of me before coming to interview me. So be sure to be nice to who ever you interact with.
I gave them a copy of my current resume, saying I wasn't sure if everything made it on the online profile (my internet crashed half way though applying--- go rural internet).
Questions were standard and were oriented to my past experiences at other jobs. She (my interviewer) admitted that they were trying to see if I would fit in with the other workers.
~ How did you get along with your coworkers?
~ Are you still friends with any of them?
~ Why would you like to work for Starbucks?
~ Describe a time when bad customer service was given by you or your team, and what was done about it?
~ Lets say a coworker wasn't doing something according to proceeder, what would you do? (I was a crew trainer before this)
Interview Question – When was a time you learned something on the job that surprised you, how did you deal with it and what was it? View Answer
Accepted Offer – Interviewed in May 2012 – Reviewed Jun 05, 2013 New
Interview Details
I applied online using the standard application. None of the Starbucks that I applied to ever got back to me but a few days later I got an email offering me an interview for a new Starbucks location. I ended up meeting the manager of this location at my house. He opened the interview asking about previous retail experience. I told him about a job that I had working at a print shop. This print shop aso used to put on local music shows awhile back and apparently my managers band played there. I asked him about what instruments he played, what his favorite bands were etc.,
From there the interview mutated into some discussion about playing music and the fundamental roles of every instrument in a traditional rock band setup (I play drums). We talked about how when I started I aspired to play more intricate prog rock beats yet with time I learned to appreciate the simple 4-to-the-floor beat. I don't remember the rest but for the most part it had very little (on the surface) to do with any standard interview questions. I think there was one about how I envision the role of Starbucks in the community.
I ended up being offered a job on the spot. Which is weird because it had felt like more of a casual conversation than a job interview. Whatever works I guess.
Interview Question – How do you envision Starbucks contributing to the local community Answer Question
Loading...
What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and mutual… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Sorry, but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around