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T-Mobile Interview Questions & Reviews

Getting the Interview  344 Interviews

62%
10%
9%

Interview Experience  321 Ratings

61%
25%
12%
344 interview experiences
Updated May 16, 2013
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Interview Outcome:   All No Offer Received Offer

Senior RF Engineer at T-Mobile

Accepted Offer – Reviewed Apr 07, 2013

Interview Details Telephonic interview was the first step. There were a wide array of technical questions . After this came the short list of candidates who were called for a face to face interview. This was a panel interview with technical questions from RF engineers to Directors. After this came the HR round with general questions and also negotiation on salary.

Interview Question – about what you would do differently in T Mobile, for example to reduce churn.   View Answer

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Customer Service Representative at T-Mobile

No Offer – Reviewed May 16, 2013 New

Interview Details There was one interview after taking test and under going a background check. They were pleasant. Employees were nice. The questions were basic. I was led to believe there was great room for growth but in reality there was little.

Interview Question – No difficult questions.   Answer Question

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Mobile Consultant at T-Mobile

No Offer – Interviewed in May 2013 – Reviewed May 15, 2013 New

Interview Details The interview is long , and they ask you roll plays like what will you do with a angry customer and how did over came a situation to make him leave happy ?

ask yourself question like that , what was something that you did that impress everybody and resolve an issue think stuff like that ,

Have you resume with all you jobs and dates ...correctly every day year and month , they take this very series past 10 years jobs

Interview Question – Honestly nothing hard is a good company , just be smart and bright   Answer Question

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Retail Sales Associate at T-Mobile

Accepted Offer – Reviewed May 13, 2013 New

Interview Details Interview over the phone, then with teh store manager.

Interview Question – Give me an example when you had to deal with a difficult customer.   Answer Question

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Sales at T-Mobile

No Offer – Interviewed in New York, NY (US) Apr 2013 – Reviewed May 10, 2013 New

Interview Details I applied online obviously. I got called for an interview about 2 months ago into a store in Midtown NYC area. I think I did pretty good in the interview she basically asked me sales question, how I would keep up with my sales quota etc.

One month passed and a second store called me saying I was referenced to them by the manager in the Midtown NYC Tmobile store. I went to the interview, and she basically asked me the same questions, this time more concerned on my previous experiences and how I would treat the customers etc. Basic sales person interview questions. Again I think I did pretty good, she assured me that she was going to call me the following week but no call no show. (This was two weeks ago) So I am going to safely assume I must have done something wrong in the interview.

They look more for experience with a wireless carrier, in my case they seemed more interested in my experience with an AT&T authorized retailer.

Interview Question – What are three things you want to improve about yourself?
Something idea that you implemented on management and they went through with?
  View Answer

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RF Engineer at T-Mobile

No Offer – Interviewed in Nashville, TN (US) Mar 2013 – Reviewed May 07, 2013 New

Interview Details The recruiters were very diligent with keeping me informed throughout the process. The hiring management was also very courteous and professional. Unfortunately, the position is on hold due to the upcoming Metro PCS merger so I'm on standby.

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Customer Service Representative at T-Mobile

Declined Offer – Interviewed in Salem, OR (US) – Reviewed May 07, 2013 New

Interview Details This was one of those interviews where you know more than the person interviewing you. I must have said all the right things because I was invited to skip much of the hiring process after interviewing with 6 people at my first interview. I was not entirely sold on the job and it was kind of a last resort thing for me. Very close to my house so short commute time etc... I decided to do the background check just so I could keep the option on the table in the event that nothing else panned out.
The background check was conducted by an outsourced third party who is located somewhere in India. After about a week I was informed that the company was unable to verify a substantive part of my resume, because the previous employers would not disclose the information they were requesting. Also they had mountains of criminal convictions for people with the same first and last name as me. They expected me to do their work for them. Most of the people did not have the same middle name, all had different DoB (most were 20 years older than me) and they all lived in parts of the country where I have never even set foot. Many of them were African American or Hispanic all in all it should have been very easy for a professional company to verify my employment and make the determination that the criminal records were not me. All this to say they are not a professional company. Perhaps if my circumstances were different and I really needed the job, I would have put in the effort and done their job for them but I didn't need the job and informed them as such.

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Customer Service Representative II at T-Mobile

Accepted Offer – Reviewed May 05, 2013

Interview Details when making the interview from csr 1 to csr 2 the interviewer asked a strange question but it was to test on the spot selling ..he asked me to sell him a monkey and convince him why the monkey I had for sale was better than others for sale

Interview Question – selling a monkey undoubtedly the most unexpected question   Answer Question

Negotiation Details – offer letter with salary spelled out

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Customer Service Representative at T-Mobile

No Offer – Interviewed in Boise, ID (US) Apr 2009 – Reviewed May 03, 2013

Interview Details First must complete an intial online skills/knowledge assessment. If all goes well, contacted by what seemed like a third party vendor to schedule a timed test to be completed at T-Mobile's actual call center. If you pass, then scheduled for a phone interview...if okay, then asked to come back for a one-on one with your potential team leader/manager.

Interview Question – The guy interviewing me commented half way through "how nerve racking it must be having a six foot five guy sitting across the table asking all these tough questions"   View Answer

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CSR1 at T-Mobile

Accepted Offer – Interviewed on Nashville, TN (US) Sep 2012 – Reviewed Apr 27, 2013

Interview Details side by side listening to calls with reps they they ask u interview questions

Interview Question – Describe how you have irate customers   Answer Question

Negotiation Details – no negotitation pay is awesome

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