The Hartford Associate Claims Representative Interview Questions

Updated 21 Dec 2014
Updated 21 Dec 2014
9 Interview Reviews

Interview Experience

Interview Experience

66%
22%
11%

Getting an Interview

Getting an Interview

70%
22%
7%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

9 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

Helpful (3)  

Associate Claims Representative Interview

No Offer
Positive Experience
Average Interview
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 3 daysinterviewed at The Hartford.

Interview

Two sets of interviews on the same day. Pretty standard stuff about your resume and qualifications. Kind of weird in that the interviewers were potential co-workers if I receive a job offer and not typical Human Resources associates. Overall a positive experience with nothing too tough. The interviewers were very nice, yet pretty difficult to impress. They were all highly educated and gave as much information as they requested. The only downside is that they expected you to know much more about the job than you could. It was an entry level position but they made me feel that they wanted an experienced claim handler. This is why I feel they should of had an HR representative in the room as well.

Interview Questions

  • How would you proceed with an assignment that was based on a tough red-lined paperback?   1 Answer

Other Interview Reviews for The Hartford

  1.  

    Associate Claim Representative Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at The Hartford (Aurora, IL (US)) in December 2014.

    Interview

    I interviewed at the Aurora, Il location. First off the interviewers were a couple minutes late. The interview was held by two team leads who were not managers(red flag). During the entire interview the two leads kept looking at each other as if they didn't know what they were doing. The interview consisted of three situation questions then it was over. There was no explanation of company, position ect. Needless to say I didn't want the position once I found out they weren't managers.

    Interview Questions

    • Tell me a time you had to deal with an irate customer and how did you handle it   Answer Question
  2.  

    Associate Claim Representative Interview

    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeksinterviewed at The Hartford.

    Interview

    I was first introduced to the company at a career fair. After submitting an application online, I was contacted for an on-campus interview. All of the recruiters that I spoke with were very personable and seemed to really enjoy what they were doing.

    Interview Questions

  3.  

    Associate Claim Representative Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeksinterviewed at The Hartford.

    Interview

    I applied online as well as through my university. Did an hour and a half online assessment and then a few weeks later received an email requesting to set up an on-campus interview. The first interview was very laid back and more of a conversation than an interview. The interviewer was very polite and easy to talk to. Two weeks later I received another email asking to set up a second-round interview on campus. This time I was interviewed by two people, and it was extremely similar to the first being very laid back and more of a conversation. I received an offer at the end of the interview.

    Interview Questions

    • No difficult or unexpected questions. All behavioral based and looking for examples from your past work.   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Associate Claim Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at The Hartford.

    Interview

    I was recommended by a current employee who passed my resume along to management, had a phone interview with HR and then a physical interview with two supervisors and then a manager.

    Interview Questions

    • What would you do if a customer was really irate
      What is your biggest weakness
       
      Answer Question

    Negotiation

    Negotation in general. As my first job out of college I felt like I had no room to negotiate stuff like pay, I have since changed that aspect with open communication.

  6. Helpful (2)  

    Associate Claims Representative Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at The Hartford (Windsor, CT (US)) in November 2013.

    Interview

    I applied online and received a response within a couple of days. I first had to do a phone interview that had some pretty standard questions. A couple days later, I went in for an in- person interview. My interview was about a week and a half ago and I am currently waiting for a response.

    Interview Questions

    • The questions were pretty standard, the only one I got that I have never really had before was to explain the difference between business writing and regular writing.   1 Answer
  7. Helpful (1)  

    Associate Claim Representative Interview

    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through college or university. The process took a dayinterviewed at The Hartford (Phoenix, AZ (US)) in March 2013.

    Interview

    Interviewed on-campus at Arizona State. Two interviews same-day, about 30-45 min each. All behavioral questions. Was really a "get to know you" type of interview. Received phone call about a week later with employment offer.

    Interview Questions

    • No technical questions. Just the generic, "tell me a time when you had to deal with an angry customer or teammate and how did you handle the scenario". Cookie-cutter questions that anyone should be able to answer.   Answer Question

    Negotiation

    No negotiation.

  8.  

    Associate Claim Representative Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4+ weeksinterviewed at The Hartford in December 2012.

    Interview

    The interview process was long. I started with an on-campus interview and after a few days a over the phone interview. About 2 weeks later I was called again to come into the office for a panel interview which lasted about 2 hours long with about 6 different senior staff.

    Interview Questions

    • The most difficult question I was asked was "In 2 years where do you see yourself"   Answer Question
  9. Helpful (3)  

    Associate Claims Representative Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at The Hartford (Hartford, CT (US)) in November 2012.

    Interview

    I applied online and about a week later I was requested to take their online skills/personality test. It was pretty straight forward and included a call center simulation segment. A few weeks after taking this test I was emailed to set up a phone interview. The phone interview went pretty much as expected and there were no extremely difficult or unexpected questions asked.

    Interview Questions

    • Looking at your resume it seems that none of your past jobs have been related to insurance, why are you interested in pursuing a career in insurance currently?   Answer Question

Work at The Hartford? Share Your Experiences

The Hartford

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.