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Amerigroup Customer Service Representative I Interview Question

I interviewed in Nashville, TN and was asked:
"There weren't any difficult or unexpected questions. The questions asked were in the STAR format. The questions centered around call center activity, handling disgruntled callers and how to efficiently service the call."
Tags: behavioral, situational
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Part of a Customer Service Representative I Interview Review - one of 45 Amerigroup Interview Reviews

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