Travelers Companies
3.3 of 5 574 reviews
www.travelers.com Hartford, CT 5000+ Employees

Travelers Companies Interview Questions & Reviews

Updated Apr 18, 2014
All Interviews Received Offers

Getting the Interview 

53%
20%
10%

Interview Experience 

51%
32%
15%

Interview Difficulty 

323 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Difficult Interview

Insurance Service Representative Interview

Anonymous Employee
Richardson, TX (US)

I applied online and the process took 3 weeks - interviewed at Travelers Companies.

Interview Details Applied online received a call within two weeks, emailed and had to do a skills test that consisted of answering questions for various "companies" by using the tabs with said companies policies and procedures (some other testing typical with customer service rep positions) did a 30 minute phone interview, invited to do a site interview, went to site interview and interviewed with hiring manager and supervisor in servicing department, after about a 15-20 minute interview did a second interview with another servicing department manager, was told would take one week to find out yes or no, called back the next day and offered position, went through background check (including credit, education, employers, and salary), also did drug test

Interview Question – Nothing unexpected, typical what would yo do in this or that situation, tell me about a time when...   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Senior Director Interview

Anonymous Employee
Hartford, CT (US)

I applied through an employee referral and the process took 2 months - interviewed at Travelers Companies in October 2010.

Interview Details Travelers is not well thought of for its hiring practices/processes specific to efficiency/duration of time. With that said, I actually got lucky and was hired in about two months. The interviews and interviewers were fair and had positive intent. The communications prior to the in-person interview was fine too. Once, in Travelers, I find internal movement very difficult.

Interview Question – I really can't think of one. The questions and the planning around covering different competencies were very good.   Answer Question

Negotiation Details – I really didn't need to negotiate -- they offered a higher salary; sign on bonus and more vacation than my prior employer.

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No Offer

Negative Experience

Average Interview

Return to Work Case Manager Interview

Anonymous Interview Candidate
Richardson, TX (US)

I applied online and the process took 3 months - interviewed at Travelers Companies in February 2014.

Interview Details Applied online in January. Recieved call back for a phone interview at the end of January and was informed I was a strong candidate with exactly the background they were looking for and my resume would be forwarded on for a face to face interview. Heard nothing back and assumed I had not been moved on. Was called in for a face to face interview with two hiring managers at the end of February. Interview went great and after the interview they asked me to sit with an employee and shadow them for an hour. This also went well and I really liked whatb I saw. Hiring manager told me they would be making their decision the next week. Heard nothing for three weeks and again assumed I had not gotten the position. Then I got a call from the hiring manager informing me they had gotten a lot of resumes but I was still one of their top candidates and to "sit tight". Heard nothing for another two weeks and was then called back by hiring manager and asked to come in for a second interview. They had said nothing about a second interview in the previous phone call or first interview. Went in for second interview and was told I would be interviewing with two different hiring managers. Interviewers were very unfriendly and monotoned and acted like they did not want to be there. Completely different atmosphere from the first interview. Was informed they would be doing more interviews over the next two weeks to narrow down the field of candidates again and would then bring candidates back for a third interview with human resources. Assumed they did not like me but on the way out the hiring manager told me again that I was still one of their top candidates and I did a great job on my second interview. Heard nothing for another two weeks. Got a phone call today from hiring manager that they would not be moving me forward in the interview process and no explanation why. I have a masters degree and strong experience in this position. The employee I shadowed for an hour told me they did not have a degree and their background was a work out trainer. So I can only assume I was not moved on because I was overly qualified for the position. The whole process took three months. Complete waste of my time.

Interview Question – Interview questions at both interviews were behavior style questions and read from a packet. The interviewers took turns answering the questions and the wrote down my answers in the packets. Standard interview questions, nothing too difficult.   Answer Question

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No Offer

Neutral Experience

Average Interview

Commercial Account Manager Interview

Anonymous Interview Candidate
Alpharetta, GA (US)

I applied through a recruiter and interviewed at Travelers Companies.

Interview Details Very friendly; most questions deal with behavior and scenarios rather than skills

Interview Question – What is a misconception others have of you?   Answer Question

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No Offer

Positive Experience

Average Interview

Underwriter Trainee Interview

Anonymous Interview Candidate
Philadelphia, PA (US)

I applied through college or university - interviewed at Travelers Companies in March 2014.

Interview Details First round interview, laid-back interview process.

Interview Question – Why underwriting?   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Senior Technical Specialist Interview

Anonymous Employee
Saint Paul, MN (US)

I applied online and the process took 4+ weeks - interviewed at Travelers Companies in June 2010.

Interview Details Initial communication was via response email with a follow up screening interview over the phone. This was followed by two in person interviews on different days; one with a small group from the department (basically another screening interview) and another, later interview with a "committee" that asked very typical "situational" questions.

Interview Question – Please describe a situation in which you failed miserably and how you handled the failure.   Answer Question

Negotiation Details – There wasn't much negotiating. I was able to secure some additional vacation.

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No Offer

Negative Experience

Difficult Interview

Workers Compensation Adjuster Trainee Interview

Anonymous Interview Candidate
Sacramento, CA (US)

I applied online and the process took 4+ weeks - interviewed at Travelers Companies in February 2014.

Interview Details applied online got an interview two weeks later and had a man a woman interview me they didn't explain or describe the position or company they asked me off the bat to explain the position I applied for they the woman was very condescending continued to act like she wasn't interested and didn't know what I was talking about she wasn't even writing my answers down during the interview it sure if she was aware of the rude faces she was making....I was told I would no either way within two weeks didn't happen so I sent an email never was written back then received a denial letter in the mail a week or so after that

Interview Question – mostly behavioral and past customer experiences   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Very Difficult Interview

Claims Customer Service Representative Interview

Anonymous Employee
Buffalo, NY (US)

I applied through college or university and the process took 2 months - interviewed at Travelers Companies in April 2010.

Interview Details 4 interviews all together, 1 phone 3 in person, with a 4 hour competency test for math, writing, listening, and problem solving skills

Interview Question – How would you calm someone on a phone call right after they experience the death of a loved one.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Pricing Analyst Interview

Anonymous Employee
Hartford, CT (US)

I applied online and the process took 4 weeks - interviewed at Travelers Companies.

Interview Details Interviewed in fall of senior year at college for the PPDP. Phone interview with market analyst, 30 minutes. 2 weeks later, invited to final round on site in Hartford. Took 1 hour math/verbal test (SAT difficulty, not hard at all). Two 45 minute interviews after that. Then an hour at a restaurant for lunch with one candidate and 2 analysts. One more 45 minute interview after lunch, ended up being 1 hr. 15 minutes. Offer extended 1 week later via phone.

Interview Questions

  • What are some trends you have noticed over the past few years in the insurance industry?   Answer Question
  • If you inherited a gas station, what would your strategy be, immediately and then over time?   Answer Question
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Accepted Offer

Positive Experience

Average Interview

Director Interview

Anonymous Employee
Hartford, CT (US)

I applied through an employee referral and the process took 3 months - interviewed at Travelers Companies in June 2010.

Interview Details Multiple levels of screening. Phone interviews with Recruiter followed by HR manager, then typically one or two rounds of interviews with the candidate, with atlease one face to face interview. Typical interviews are 1x1, though I have seen panels in few instances.

Interview Question – Challenges related to manage competing project demands, stakeholder management and inefficient team dynamics   Answer Question

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