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United Healthcare Insurance Interview Questions & Reviews

Getting the Interview  34 Interviews

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3%

Interview Experience  32 Ratings

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34 interview experiences
Updated May 13, 2013
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Interview Outcome:   All No Offer Received Offer

Account Manager at United Healthcare Insurance

Accepted Offer – Interviewed in Minnetonka, MN (US) – Reviewed May 13, 2013 New

Interview Details 5 interviews and background check, drug test

Interview Question – Tell me about a time you were not successful or your manager gave you a bad review   Answer Question

Negotiation Details – Very open to negotiation

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Communications Manager at United Healthcare Insurance

No Offer – Interviewed in Minnetonka, MN (US) Mar 2013 – Reviewed May 06, 2013

Interview Details First was a phone screen by an HR rep. That took about a 1/2 hour. Didn't hear anything back for several weeks. Eventually got the call for an on-site interview. The interview lasted from 1:00-5:00 with multiple employees. The first girl interviewed me and then they left me alone in a conference room for a 1/2 hour which I thought was weird. Then I interviewed with 6 more people. While I did pretty well with most of the UHC team, I didn't share the same methodology as one key player so I knew it wasn't going to be a good fit for either side. The security desk was professional and the building was nice.

Interview Question – Most unexpected question / discussion came in the final interview from the actual highering manager. They were very up-front about what the job was really going to be like (as opposed to what was in the official job description). It's a good thing they did, because they true day-to-day job wasn't a good fit for my background.   Answer Question

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Senior Customer Care Professional at United Healthcare Insurance

Accepted Offer – Interviewed on Southfield, MI (US) Dec 2009 – Reviewed Mar 11, 2013

Interview Details I had one phone interview and then I met with the supervisor of the department. Now, I noticed that the last group that came in had to do an online assessment.

Interview Question – Situational questions: give me a situation where you had to diffuse and irrate caller and tell me in detail what you did to resolve the callers issues   Answer Question

Negotiation Details – There was no negotiating and I was offered $14.41 to start, and now I have been there for over 3 years and I make $15.86 hourly,.

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Senior Business Analyst at United Healthcare Insurance

No Offer – Interviewed in Denver, CO (US) Oct 2012 – Reviewed Jan 26, 2013

Interview Details This position was a telecommunicating position. I would have been working out of a home office. Co-workers would be located all over the US. I had 2 interviews, both of which were phone interviews. Both phone interviews were disconcerting for me. I prefer face to face in person interviews. Phone interviews seem so impersonal and do not allow me to get feedback from body language, facial expressions, etc. I did not get a job offer, and the employer did not demonstrate the common courtesy of notifying me when I had been eliminated from consideration.

Interview Question – Are you a fox, lion, or turtle?   Answer Question

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Health Advisor at United Healthcare Insurance

Accepted Offer – Interviewed on Greensboro, NC (US) May 2012 – Reviewed Jan 10, 2013

Interview Details Feels like being recruited by the FBI. My app was rejected twice then I was selected for phone interview. From there went to site to do online assessment and next 2nd phone interview. Finally a interview with the Training Director and offer a few days later. They were straightforward with the salary amount of $14.90/hr. They sold the possibility of bonuses as well.

Interview Question – I was asked to give situational examples of when I showed initiative, caring, concern, etc.   Answer Question

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Service Account Manager at United Healthcare Insurance

Accepted Offer – Interviewed in Fort Washington, PA (US) – Reviewed Sep 16, 2012

Interview Details Hiring is done by a 3rd party vendor. You fill out a long application on-line. I guess there was some glitch because I completed everything but it was not showing as completed on their side. Received some frantic phone calls because they were getting ready to rescind the offer but everything was eventually resolved.

Interview Question – It was a behavioral interview, ie - give me an example of a situation where you made a mistake and how you resolved it.   View Answer

Negotiation Details – This was really easy. I got an offer from the manager of my unit, which was the salary at my last job, which was listed on the on-line profile I completed. I countered and asked for $6,000 more and they agreed to $2,000.

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Claims Processor at United Healthcare Insurance

Accepted Offer – Interviewed on Pittsburgh, PA (US) Jan 2008 – Reviewed Sep 12, 2012

Interview Details Hard to get an interview unless you no someone. The interview process was fairly straightforward and painless;

Interview Question – Not really anything too crazy. Pretty much what you would expect -they want to know your strengths and weaknesses.   Answer Question

Negotiation Details – Multiple people will call and talk with you. Its a fairly long process. But they aren't unreasonable.

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Director at United Healthcare Insurance

No Offer – Reviewed Sep 08, 2012

Interview Details The pre-interview process went very smoothly. I was asked to a do a series of phone interviews and this was a little disorganized - a few missed connections. I finally connected with all the right people, and was ultimately brought in for an in person interview. Then.... job put on hold. I received another job offer from a different company shortly after and let them know I was no longer available.

Interview Question – Not really most difficult but the job required a re-lo and I was asked a number of questions to confirm my interest in moving to the area.   Answer Question

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Marketing Intern at United Healthcare Insurance

Accepted Offer – Interviewed in Minneapolis, MN (US) – Reviewed Aug 29, 2012

Interview Details I met with a company representative at a college fair, briefly discussed my interest and the position, and left her with my resume. Within a week, I was contacted by a recruiter to set up a first-round interview, which was a forty-minute in-person panel interview with two potential supervisors. After about a week, I was contacted for a second-round interview divided into one-on-ones with two new people as well as one of the original interviewers. I later learned that this round of interviews was dedicated to determining personality fit; it was more informal, but also perhaps more in-depth and important. I received an offer a few weeks after the second round.

Interview Question – Lots of difficult/creative questions-- they were definitely trying to get away from canned responses to do real off-the-cuff behavioral based interviewing. The one that caught me most off guard was when I was asked point-blank if working at a large health insurance company would be too boring.   Answer Question

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Clinical Administrative Coordinator at United Healthcare Insurance

Accepted Offer – Interviewed on Richardson, TX (US) Oct 2010 – Reviewed Aug 16, 2012

Interview Details The hiring process is long and drawn out, and it can take months before you are all the way in the door. Expect multiple interviews.

Interview Question – None of the questions are difficult.   Answer Question

Negotiation Details – I did not negotiate

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