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University of Phoenix Enrollment Counselor Interview
Posted Apr 10, 2012 2012-04-10 22:00 PDT — 0 of 1 people found this helpful
No Offer – Interviewed in Honolulu, HI (US) Jun 2011 – Reviewed Apr 10, 2012
Interview Details
A somewhat uninspiring situational interview taken right out of basic human resources textbooks. "Tell us about a time you used your problem solving skills to satisfy an unhappy customer," and so on. Nothing spontaneous and little free-form discussion. I mentioned that I have an MBA from University of Phoenix, and one of the interviewers told me that they had a directive to not hire (many) UOP graduates. Quite a distressing message about how they value their own product.
No offer, and that suited me well.
Interview Question – How do you feel about being on the phone all day (at work) and having your calls monitored? View Answer
Other Details - I applied online and the process took a day.
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