Glassdoor is your free inside look at Urban Outfitters interview questions and advice. All 186 interview reviews are posted anonymously by Urban Outfitters employees and interview candidates.
Accepted Offer – Interviewed in Scottsdale, AZ (US) Apr 2013 – Reviewed May 20, 2013 New
Interview Details It was an open call interview. It was supposed to be group interviews, but I arrived early and had to do a one on one interview. I was asked questions about my job skills, previous jobs, and fashion. After the interview, they gave me a slip of paper that gave me instructions to fill out a survey online. The survey was about drug and alcohol use on the job, stealing, etc. I got a call about a week later offering me the position.
Interview Question – I was asked where I saw myself in five years. Answer Question
Declined Offer – Interviewed in Knoxville, TN (US) – Reviewed May 19, 2013 New
Interview Details Very short interview process with two different people. Basic questions regarding your experience in retail.
Interview Question – Most of the questions were pretty basic interview questions. Answer Question
No Offer – Reviewed May 18, 2013 New
Interview Details
Was contacted via email two days after I applied for a group interview. I was looking for a second job since school is out and thought it would be perfect.
There was three other girls with me. All worked in retail already except me...so I knew I was doomed. The MIL was really nice though. Asked all the basic questions.
Interview Question – None were difficult or unexpected. Whatever was said on here is what he asked Answer Question
No Offer – Interviewed in Charlotte, NC (US) May 2013 – Reviewed May 16, 2013 New
Interview Details
Applied online through the careers website. I received an e-mail the next day to attend a group interview, which was held about 5 days later. There were 9 of us at the group interview. Half the people were dressed in "hipster-ish" clothing and the other half were dressed fairly average. The interview was conducted in the middle of the mall in one of those sitting areas between the stores. There weren't even enough seats for all of us, so half of us were left standing along with the interviewer. The interviewer was the women's team lead and she wasn't dressed in Urban Outfitters style clothing at all.
The interview itself seemed extremely rushed. First, we went around in a circle and told a bit about ourselves and an interesting fact. Then the interviewer started asking us questions. From reading reviews on here, I was expecting some questions relating to personal style, interests, fashion/music taste, etc., but we weren't asked about any of that. We were asked "Why Urban?," "What do we like about working in retail?", "A time when we gave excellent customer service?", "What we would do to prevent theft?" "What we would do on days when the store was not super busy?" I have never worked retail or had any job experience, and everyone else did, so I'm not sure why they wanted to interview me because it was clear they were looking for someone with retail experience. The interview lasted about 13 minutes. I felt like the interviewer knew who she was going to pick within the first 5 minutes, so the rest of the interview seemed like a waste of time. You could tell she was "in" to some people's responses more than others. We finished by going around in a circle and repeating our names.
At the end, she asked 3 of the people to stay an extra 10 minutes to discuss their "availability." From reading reviews on here prior to the interview, I knew that this was their way of discreetly telling these people that they were moving on and giving them a link to the survey. As soon as I heard that line, I knew I hadn't been selected. Of course, she gave us some spiel that she would be in contact with the rest of us and we were free to go. At this point, I was annoyed because the entire process seemed like a waste of time. I commuted 35 minutes there for a 13 minute interview.
Interview Questions
No Offer – Interviewed in Bethesda, MD (US) May 2013 – Reviewed May 13, 2013 New
Interview Details Went in for group interview which was mellow, then had to take a survey, then finally asked to come for another interview about a week later. It was a really nice setting. Make sure you dress nicely!
Interview Question – Instance when you received poor customer service. Answer Question
Accepted Offer – Reviewed May 13, 2013 New
Interview Details Applied online at URBN careers as well as through my schools career resource center. After a few days I received a call from HR for a short informational interview and then met with recruiters on campus for a first interview. First interview was more informational and was trying to get to know me as a candidate. After the first interview I was moved on to do a second video interview where you are asked questions and have to record your answers. I moved on from the second interview to the third interview in Philadelphia. For the third interview they fly you out to UO's Home Office for two days with the other URBN MLP candidates. Throughout this time you have three interviews with different departments at UO.
Interview Question – You are asked to merchandise a collection of clothing and rate it based off of substantial reasoning. Answer Question
Accepted Offer – Interviewed in London, England (UK) Mar 2009 – Reviewed May 12, 2013 New
Interview Details Gave in my CV to one of the managers and after scanning my resume, they instantly told me there was a group interview the next day. The interview consisted of 2 interviewers and 5 prospective candidates for a few positions within the store.
Interview Question – What makes you suitable for the job Answer Question
No Offer – Interviewed in New York, NY (US) Apr 2013 – Reviewed May 12, 2013 New
Interview Details
I applied for UO April 23,2013 online. 4 days later I got a email from one of the UO stores I applied too for a group interview. On April 30th,2013 I went in for the group interview it was about 7 of us. The asst.Manager placed us in chairs and told us someone was missing and since it wasn't alot of us she was going to do one 1:1 interviews insteads. Everyone got 5-8 mins to talk to the asst.manager.
During my interview she told me that she was going to send a personality test, with easy questions like would you come to work high? or to you believe its ok to steal? Later on that day she sent me the link for the test. I took it and waited once again for a call. 3 days later I got a call from the same women that interviewed me asking me if I would like to back to meet the store manager. I agreed and the Next day I was on my way.
Walked into the store, asked one of the sales associate to point me to the direction of where the manager was. The store manager over heard me asking questions and called me over. 10 mins later we took a sit right on the sales floor and she asked me questions.. just about myself, my work experience,school and fashion. I answered the questions. We both laughed a few times and the vibe was mellow. After we was done I thank her and hoped to see her soon.
It's been almost 2 weeks now. no call about an offer. no call telling me I didn't get a offer. so that being said on to the next one.
Interview Question –
Why Urban?
Tell me about yourself?
What music are you interested in?
who is a famous person you admire?
Future goals?
Answer Question
No Offer – Reviewed May 11, 2013 New
Interview Details I applied online, and then got called in for a group interview. There were two other people there. They asked some typical questions about why we wanted to work at Urban, why we liked the atmosphere, what other stores interested us, etc. They said they would get back to me in a week- it took much longer, and I had to call them back. They then called me in for another interview and it was one-on-one, and they asked me more personal questions about what I do in my free time, what activities I like, etc. Then they had me fill out some forms and when I realized that I had to be 18 to work there, something which I had never been notified of and they had never mentioned to me or asked me during the interview process, I notified them and they couldn't hire me.
Interview Question – What are some current fashion trends you see and what are some trends that are going out of style. Answer Question
No Offer – Interviewed in Philadelphia, PA (US) – Reviewed May 08, 2013 New
Interview Details Fairly painless. Met with an HR rep and then the department manager. Very relaxed- felt more like a conversation unlike other interviews. Fairly simple and obvious questions (ie. why URBN, where do you see yourself in 5 years, etc.)
Interview Question – Which brand of URBN do you feel you relate to most Answer Question
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