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Yelp Account Executive Interview Questions

Updated 26 Feb 2015
Updated 26 Feb 2015
330 Interview Reviews

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Account Executive Interview

Anonymous Interview Candidate in New York, NY (US)
Anonymous Interview Candidate in New York, NY (US)
Application Details

I applied online. The process took 3 weeksinterviewed at Yelp in February 2015.

Interview Details

I put in an application and got an email back about 2 weeks later asking to set up a 10-15 minute phone interview. The phone interview lasted about 20 minutes. She asked some basic questions about my background and resume. Then we did a short role play. She was a business owner and I had to pretend I worked for Yelp and I was leaving a voicemail to someone I tried to reach two times already. She gave me feedback then I redid the scenario. Afterwards she asked me to come in for an onsite interview in their nyc office. I had three 20 minute interviews. All of them were different role play scenarios so definitely prep yourself for that and study ahead! If you don't you'll struggle because it's a lot of on the spot/think fast type situations.

Interview Questions
  • Tell me about a time where you almost quit and ended up persevering.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Yelp

  1.  

    Account Executive Interview

    Anonymous Employee in San Francisco, CA (US)
    Anonymous Employee in San Francisco, CA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Yelp.

    Interview Details

    Had first phone interview, short questions like why sales, why yelp, are you applying for any other jobs. Also had a short role playing scenario, had to leave a voicemail for a business owner that's been dodging your calls and missed 3 appointments already. Could make up any statistics that you wanted. Make sure to be concise but not pushy, and mention other competitions getting yelp ads

    Interview Questions
    • Give me an example of when you had to be competitive for something.   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Yelp.

    Interview Details

    Initial call involves a few basic questions and quick role play.
    Next step was role play. Just be prepared to show that you can take direction and make improvement. Also, understand what Yelp ad packages are- because you will be "selling" them to interviewers.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Yelp.

    Interview Details

    I applied online for this position I believe I heard back within 5 days. First person I spoke with was really nice and our conversation lasted maybe 20 min. She was most interested in finding out about me and my work background. Ask why I wanted to work for Yelp I said because of the clear path to grow within the company and because of the Yelp Sales Development Program. Straight forward stuff I think she did ask me to explain what I already knew about the A.E. role. Got approved for the in person interview or the skype I live 15 min away from San Francisco so thought it would be best to go in person. The office is in a great area and very nice, everyone working there was in the A.E. role and seemed really young. I interviewed with two different managers one male and female. First I interviewed with the women she was very nice asked me about myself told me a bit about herself, role played twice with about a cold call to a pizza restaurant owner. Practice a few of these and you should be fine just expect them to reply with they dont have time or they dont know what we offer type of stuff. Take their feedback and apply. Then came the guy who was very pompous. Told me about himself never asked about me asked me two questions about my previous experience and seemed like he didnt really care. I asked him what percentage of his 10-12 A.E. he managed met their goal he stumbled around for a bit and then said 80% which I think he was lying because in walking around the office I saw the teams different sales numbers and people are all over the place. One girl had 23/25 sales done for the month half way through it and someone else had 0.5/25. Could be that girl was new, i dont know. He also said he started out in the AE role then 2 years later got promoted said it took him a year to get the hang of these. At 36K base + commission and you dont start earning commission for at least 4 months; 2 months training and then i would think 2 months to get it down. Sounds rough to me, i mean who can live in the bay area more so San Francisco for 36k a year! Got an offer but i turned them down. Seems like a good place to start if youre fresh out of college but you can find better opportunities. They didnt wanna increase my base either so i said no thanks.

    Interview Questions
    • Tell me about a time you wanted to quit something? What happened?   View Answer
    Declined Offer
    Neutral Experience
    Average Interview
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  5.  

    Account Executive Interview

    Anonymous Employee in Scottsdale, AZ (US)
    Anonymous Employee in Scottsdale, AZ (US)
    Application Details

    I applied online. The process took 3 daysinterviewed at Yelp.

    Interview Details

    First interview on phone, then meet two employees in person. Interview was professional, spent about 20 minutes with each individual. Did a couple role plays and general questions about backround. From the time of applying online to interview was one week. You will be making 60- 80 calls per day, looks like they have a comfortable working environment for this type of job .

    Interview Questions
    • Ask about a time almost gave up and then ended up doing well.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  6.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Yelp.

    Interview Details

    Applied online via their website. The process took about two weeks. Pretty quick considering the amount of applicants they must be receiving. Long story short, got an email from them asking for availability, provided my available time, confirmed with their HR for the interview, and did a phone interview with HR Coordinator. Nothing Special. Just a typical poking-type interview

    Interview Questions
    • Fairly basic questions; notorious role play (Sell Yelp to this pizza place that's passed on the appointment three times in past 2 weeks).   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  7.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took a weekinterviewed at Yelp.

    Interview Details

    I initially applied for the position online, which only required a resume and a cover letter. They did specify on the website that they wanted the cover letter to be useful, funny and smart. I was then contacted less than 24 hours later via email for a phone interview. They give you specific time slots and ask you which one works for you. The whole process took about a week.

    Interview Questions
    • I was asked some initial personality questions, and then I was asked to discuss a time that I had competed for something and lost. I was also asked to role play leaving a voicemail for a company that has already ignored your call three times. It doesn't really matter how well you do initially, they just want to see how you implement their feedback. I was also asked why I was passionate about sales and what I knew about Yelp as a company, and about the specific position of Account Executive.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Yelp.

    Interview Details

    First, I had a phone interview where they asked basic behavioral questions. We also had a basic role play. The interviewer was very nice and engaging. She told me on the phone that I was going to have a second round interview. The second round interview was in person and I had two role plays with two different people. I was asked to try to pitch Yelp to the person. It was very important to implement the feedback from the first interviewer. Then I attended a webinar

    Interview Questions
    • Role play question - leave a voicemail for a business   View Answer
    No Offer
    Positive Experience
    Average Interview
  9.  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Yelp.

    Interview Details

    Phone interview first. There was a scheduling error on their end day of, which was quite frustrating since I didn't plan to clear out my entire day just to wait for their call, and they just assumed I'd be available. That being said, the actual interview itself was fine. The interviewer was nice and engaging. She told me at the end of the interview that I had made it to the next round, which turned out to be 2 sales managers interviewing me in person at the location in SF.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at Yelp.

    Interview Details

    Phone interview that was about 15 minutes long. The questions were typical interview questions for the most part. At the end, there was a role-play scenario that involved leaving a voice message for a pizza business that had been avoiding your calls. The person who interviewed me was rude and did not seem to know what they were doing.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview

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