Yelp Account Executive Interview Questions & Reviews

Updated Aug 26, 2014
Updated Aug 26, 2014
243 interviews

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Interview Experience

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243 Candidate Interview Reviews Back to all interviews

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Account Executive Interview

Anonymous Employee  in  Phoenix, AZ (US)
Anonymous Employee in Phoenix, AZ (US)
Application Details

I interviewed online. The process took 3 days - interviewed at Yelp in August 2014.

Interview Details

I submitted a resume/cover letter and completed an aptitude test. Then a recruiter contacted me, set up a short 10 minute phone interview to clear salary levels and give a basic overview of the position. At the end of that, the recruiter scheduled an in-person interview at the office. The in-person interview lasted about an hour. I was brought into a room by the first interviewer, asked a few questions (behavioral, analytical, etc.) then given a role play. At the end of that role play, I was given feedback, and the interviewer left the room. A few minutes later, a new interviewer came into the room, asked what feedback I had received from the previous role play. The interviewer asked me to incorporate that feedback into a new role play. The interviewer then gave me feedback about the second role play, asked me a few questions, and left the room. The same procedure happened one final time with a third interviewer.

Interview Questions
  • Role Play 1: Set up a meeting over the phone with the owner of the restaurant to talk about Yelp. (spoiler- the owner doesn't want to advertise on the Internet)

    Role Play 2: You have already talked with a store owner the previous day and decided on a marketing plan. Call the restaurant again to start setting up the paperwork. (spoiler- the owner has changed their mind and doesn't want to advertise with Yelp)

    Role Play 3: Sell a familiar product. (spoiler- interviewer isn't that interested in the product)
      Answer Question
No Offer
Positive Experience
Difficult Interview

Other Interview Reviews for Yelp

  1.  

    Account Executive Interview

    Anonymous Employee  in  San Francisco, CA (US)
    Anonymous Employee in San Francisco, CA (US)
    Application Details

    I interviewed online. The process took 1 week - interviewed at Yelp in May 2013.

    Interview Details

    My friend who worked there sent me a link applied online got a phone interview shortly after. They called a little late which I thought was a tad unprofessional but didn't concern me much

    Interview Questions
    • What will you bring to the position?

      What other positions are you applying for?
        View Answer
    No Offer
    Neutral Experience
    Easy Interview
  2. 1 person found this helpful  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Applied on Yelp. Filled out a survey and within 2 days was called to schedule an initial phone interview. First interview went smooth, just wanted to make sure I was interested in Yelp and explained in full disclosure what the position was and salary (no negotiation, but good commission structure). Went into the SF office for in-person interview and met with 3 different people. Make sure to know your stuff about Yelp, but more specifically be prepared to tackle three different situations as explained here.

    Interview Questions
    • Try to convince a business owner to schedule a time with you to talk about what Yelp can offer   Answer Question
    No Offer
  3.  

    Account Executive Interview

    Anonymous Employee  in  San Francisco, CA (US)
    Anonymous Employee in San Francisco, CA (US)
    Application Details

    I interviewed through an employee referral. The process took 1 week - interviewed at Yelp in August 2014.

    Interview Details

    Was referred by a friend, so I was contacted within a few days, and they set up a phone interview for a day after. The phone interview is more of a make sure you're not completely incompetent and can hold a basic conversation over the phone than anything strenuous. Afterwards they set up an in person interview at Yelp in SF 3 days after the phone interview. They put you in a room and 3 different people come in and ask you questions and role play with you. They told me they'd get back to me within 2-3 business days. Hasn't been that long yet so no clue if i got accepted or not. Overall a positive experience.

    Interview Questions
    • Had to role play and get past the "gatekeeper" to speak with the business owner and set up a phone meeting for 7:30 pm.   View Answers (2)
    No Offer
    Positive Experience
    Difficult Interview
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  5. 8 people found this helpful  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 4 days - interviewed at Yelp.

    Interview Details

    I got skype interview, and you have to role play. There were three managers, and asked you to role play. It's not difficult but preparing yourself. They are pretty nice and after you role play, and they will give you feedback. You can learn a lot and skills from their feedback.

    No Offer
    Positive Experience
    Average Interview
  6.  

    Account Executive Interview

    Anonymous Employee  in  San Francisco, CA (US)
    Anonymous Employee in San Francisco, CA (US)
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Yelp in July 2014.

    Interview Details

    Initial phone call is easy, they want a feel for who you are. After that you have an hour long skype interview where you meet with 4 account managers, they do role play and ask a lot of behavioral questions. Make sure you ask a lot of questions during the role play, and take their feedback and use it.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  7.  

    Account Executive Interview

    Anonymous Employee  in  New York, NY (US)
    Anonymous Employee in New York, NY (US)
    Application Details

    I interviewed through a recruiter. The process took 2+ weeks - interviewed at Yelp.

    Interview Details

    As other interviewers have said, you are interviewed by 3 sales managers. The first impression I had of the place was that it was extraordinarily casual. They were "running late" the day I was there and they rushed us into our respective interview rooms. The first person to interview me asked me why sales, why yelp, and where else I had interviewed/applied. I think this was my major downfall, it threw me off and I honestly wasn't sure how to answer it. We did a role play where I was trying to get a meeting with a business owner. They told me I was too passive and needed to he assertive. That's fine, I knew I could get that down. Next person asked me the exact same questions, but she seemed very uninterested in me. She was looking out the window and at the door the entire time and didn't even seem to be listening to me. Then, she left. No role play. This completely threw me off for the remainder of the interview. The last person came in and asked me the same questions, then did a role play where I had to sell him something. I was very thoroughly explaining the benefits of the product and thought I did quite well. After the interview I sent a thank you to the people who interviewed me. I received an email 3 days later saying they were going with other candidates, which in the end was a good thing for me because I don't think it was a good fit. The job is basically a telemarketing position and you're just expected to make the company money. Pay is not good for a college grad. If you love sales and working for commission, this is for you. Additionally, if you want a laid back college-like environment, this is a great place for you.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  8. 3 people found this helpful  

    Account Executive Interview

    Anonymous Employee  in  Scottsdale, AZ (US)
    Anonymous Employee in Scottsdale, AZ (US)
    Application Details

    I interviewed online. The process took 3 days - interviewed at Yelp in July 2014.

    Interview Details

    I applied to Yelp for the New Grad AE position in AZ at like 9 AM one day. By the afternoon, I already got a reply asking to set up an initial phone call. The initial call was just a little bit about me, my current location, and why Yelp. I was then asked to set up a Skype call later that week. The Skype video conference took about 50 min (each of the two role plays took 20 min with a 2 or 3-min break in between them). I thought they went well, but I got a rejection email a few days later. Oh well.

    No Offer
    Positive Experience
    Average Interview
  9.  

    Account Executive Interview

    Anonymous Employee  in  New York, NY (US)
    Anonymous Employee in New York, NY (US)
    Application Details

    I interviewed online. The process took 5 days - interviewed at Yelp in July 2014.

    Interview Details

    15 minute phone call where I explained my understanding of the role (a day in the life of an account executive), talked about a time that I'd competed and won and a time I'd competed and lost.
    A few days later I had an hour long skype session where I spoke with three different employees, did some sales role play and answered some behavioral questions.

    Interview Questions
    No Offer
    Easy Interview
  10. 3 people found this helpful  

    Account Executive Interview

    Anonymous Employee  in  San Francisco, CA (US)
    Anonymous Employee in San Francisco, CA (US)
    Application Details

    I interviewed through college or university. The process took 2 weeks - interviewed at Yelp in August 2013.

    Interview Details

    First, they call you on the phone and it's very casual. They just make sure you sound good enough. Then they schedule a Skype or in person interview where you meet with 3 people from Sales upper management. All 3 of the guys who interviewed me had different styles, and we all did a lot of role play.

    Interview Questions
    • The first guy acted as a pretty difficult gatekeeper. He also mentioned that a lot of people we call don't know what Yelp is which I found interesting.   Answer Question
    Reasons for Declining

    Took an offer elsewhere.

    Declined Offer
    Positive Experience
    Average Interview

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