ADT Security Services Jobs & Careers


Show:  All Results Last 7 Days
15 days ago

Team Manager- Technical Support

ADT Aurora, CO

Responsible for managing a team of twenty or more that provides support for customers requiring data and download changes. Responsible for ensuring… CareerBuilder


19 hrs ago

Admin Processor II - ASC – new

ADT, LLC Calgary

• Cash application and bank deposits • Posting customer payments accurately to… CareerBuilder


8 days ago

Installation Technician Residential / Small Business - Montreal

ADT, LLC Montreal

The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for… CareerBuilder


7 days ago

Business Account Executive

ADT, LLC Calgary

This person is the ADT brand steward, charged with telling the ADT story and clearly demonstrating that ADT is the leading electronic security… CareerBuilder


3 days ago

Resale Sales Representative - $50K+ – new

ADT Portland, OR

ADT is committed to hiring team members who are passionate about providing exceptional customer service people who understand the importance of… ADT


4 days ago

Sales Representative (outside sales/marketing)

Adt Bakersfield, CA +3 locations

We are looking for a selling professional with a passion for achieving financial goals and success. Our ideal candidate: .Excellent… Adt


2 days ago

Sales Representative - $50K+ – new

ADT Portland, OR

ADT is committed to hiring team members who are passionate about providing exceptional customer service people who understand the importance of… ADT


30+ days ago

Installation Technician

ADT Madison, WI

Install appropriate devices; dismantle and reconstruct equipment as required by customer and ADT, Conduct service calls and prewire residences. Work… ADT


30+ days ago

Residential Sales Rep

ADT Des Moines, IA +5 locations

ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of… ADT


30+ days ago

Alarm Techncian

ADT Security Services Springfield, VA

The Residential Installer is responsible for installing, testing, repairing, and servicing electrical and electromechanical equipment in customer's… ADT Security Services


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ADT Security Services Reviews

656 Reviews
2.4
656 Reviews
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ADT Security Services CEO Naren Gursahaney
Naren Gursahaney
232 Ratings
  1.  

    Working for ADT Security Services for the past 4 years was an experience in change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech 1+ in Irving, TX (US)
    Former Employee - Tech 1+ in Irving, TX (US)

    I worked at ADT Security Services full-time (more than 3 years)

    Pros

    they have evolved from being a part of TYCO since they split into their own for small business and home security in 2012. The evolution is still in progress as far as ADT having set their own precedence and procedures and getting them right but they are trying and most importantly they are now a Customer obsessed culture.

    Cons

    The transition has been a hard one and could have been thought out and prioritized a bit better. They brought in some third party company to tell them how to make the customer experience better and without this company having a full understanding of what our dept actually does they suggested unrealistic expectations for us. We as field support agents (techs) are not call center reps, more like data center reps with some tech support, billing, contracts, and other things thrown in the mix.

    Advice to ManagementAdvice

    Stop with the micro-management the third party (has no idea what they are talking about) company suggested and get back to letting us do what we do best and keep on with bettering the customer (our's are field techs) experience. Find ways to make their jobs easier not ours and consequently theirs.

    Recommends
    Positive Outlook
    Approves of CEO

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