American Water Jobs & Careers

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28 days ago


American Water Saint Louis, MO +2 locations

may also include the technical supervision over consulting project engineers, technicians, CADD operators and/or Construction Inspectors. Key… American Water

11 hrs ago

Property & Casualty Customer Serv. Specialist – new

American Water Alton, IL

Primary Role: Responsible for responding to customer interactions with courtesy and professionalism. Responsible for addressing customer concerns… American Water

2 days ago

Laboratory Research Analyst – new

American Water Belleville, IL

• Candidate will provide assistance to Research staff in support of projects funded by the WateReuse Foundation and Water Research Foundation, which… American Water

13 hrs ago

Senior Learning & Development Applications Trainer – new

American Water Voorhees, NJ

Primary Role: Focus on developing and delivering field operations training; which may include water/wastewater, safety, and SAP training to employees… American Water

28 days ago

Financial Analyst III

American Water Lexington-Fayette, KY +2 locations

testify to the findings. Key Accountabilities: •Research, monitor and track financial compliance & reporting requirements ensuring complete and… American Water

13 hrs ago

Operations Support Rep II (N) – new

American Water Champaign, IL

Maintains financial and/or other business records, journals and ledgers. Interacts with internal/external customers… American Water

17 days ago

Maintenance Trades Helper -Utilities (Picatinny Arsenal, New Jersey)

American Water Picatinny Arsenal, NJ

Under general supervision, perform technical work in the maintenance and repair of systems and equipment in Water/Wastewater Systems, operate… American Water

13 hrs ago

Wastewater Operator - Millersburg – new

American Water Lexington-Fayette, KY

Worker assigned as members of the team. Key Accountabilities: Operates, and performs routine duties and care of a wide variety of specialized… American Water

24 hrs ago

New Product Development Analyst – new

American Water Mount Laurel, NJ

include supporting the project lead on management of the product lifecycle, developing a go to market strategy, gathering product and customer… American Water

23 days ago

Manager, Operational Systems

American Water O'Fallon, MO

• Collaborate with Operational and Functional Departments to ensure the Business and OSC strategies and master plans are progressing to… American Water

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American Water Reviews

78 Reviews
78 Reviews
Rating Trends

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American Water CEO Susan Story
Susan Story
7 Ratings

    Focused on the short term - stock price and dividend growth. Unpleasant culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Water full-time


    The benefits are fair. It is a good place for someone looking gain experience in the water industry.


    Work-life balance is terrible. The company is solely focused on inflating the stock price and dividend growth. They are reducing head counts and budgets. The remaining employees are left to pick up the slack and work harder. The company discourages overtime unless you're a salaried employee. Then they don't care how late you have to work as long as your work is completed.
    It is becoming very difficult to meet our financial goals because they are constantly changing. It is hard to hit a moving target. Our bonuses and increases are shrinking, while the executive team reaps enormous rewards in salary, bonuses, and stock options.
    The culture in Indiana is very bad. The feeling of job security does not exist. The vice-president has exhibited clear nepotism in his hiring practices. He uses intimidation as his management style.
    The leadership constantly talks about safety but they commit no resources towards it.
    There are many behavior/ethics/conduct/human resources policies in place but the company routinely disregards their own written policies.

    Advice to ManagementAdvice

    The recent culture survey was a very weak method to gauge employee attitudes. If you really are concerned, then create an anonymous way for employees to share their thoughts. The majority will not share their concerns because they feel like their jobs will be in jeopardy.
    Recruit more qualified managers.

    Neutral Outlook
    No opinion of CEO