AppFolio Jobs


Show:  All Results Last 7 Days
30+ days ago

Implementation Specialist

AppFolio Santa Barbara, CA +2 locations

• Handle all data pulls, pre and post sale. • Assist Implementation Team during data migrations by gathering, analyzing and processing client… AppFolio


30+ days ago

Conversion Optimization Specialist

AppFolio Santa Barbara, CA

• Design, develop and launch testing, targeting and optimization activities for the free trial funnel and other acquisition sources • Structure… AppFolio


24 days ago

Contact Center Representative

AppFolio Santa Barbara, CA +2 locations

We have immediate openings for Contact Center Representatives with various shifts. Our inbound call center handles inbound calls and emails from… AppFolio


30+ days ago

Associate Web Production Specialist

AppFolio Santa Barbara, CA

• Play a lead customer-facing role and manage customer relationships to ensure successful delivery of AppFolio hosted website. • Assist in… AppFolio


21 days ago

Information Security Engineer

AppFolio Santa Barbara, CA

• Perform manual and/or automated secure code reviews • Perform dynamic security assessments of our production systems • Participate in… AppFolio


30+ days ago

Software Engineer - Application Support

AppFolio Santa Barbara, CA

• Act as an engineering escalation point to help troubleshoot customer escalations • Develop fast and safe solutions • Increase efficiency by… AppFolio


8 days ago

Director, External Financial Reporting

AppFolio Santa Barbara, CA

To learn more about us, watch this video: AppFolio, A Day In The Life. What’s in it for you: • Competitive Pay • Full Benefits • 401k… AppFolio


24 days ago

Onboarding Specialist

AppFolio Santa Barbara, CA +2 locations

include but are not limited to: • Independently manages the daily workflow of customer onboarding. • Play a lead customer-facing role and… AppFolio


3 days ago

Sales Development Representative

AppFolio Santa Barbara, CA +2 locations

http://youtu.be/hfPcogVWHu4 What’s in it for you: • Competitive Pay • Full Benefits • 401k • 20 PTO Days • Amazing company culture… AppFolio


30+ days ago

User Experience Design Intern

AppFolio Santa Barbara, CA

• Participate alongside engineering, QA and product in LeanUX-inspired activities such as design studios, provisional personas and storymapping… AppFolio


AppFolio Reviews

4.1
47 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Brian Donahoo
32 Ratings
  • Helpful (1)

    Great company, most difficult and underpaid department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at AppFolio

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best part about this company is the culture. Most people are intelligent, motivated, and fun to be around. It makes work more enjoyable. Additionally there are many skilled people within the company who know their stuff and are available to learn from. Fun atmosphere, free snacks, relaxed but focused work environment. Great place for people who are serious about getting work done, but like to have fun along the way.

    Cons

    Employees in customer success are under-compensated for the stress and effort the job requires. They put too much work on our plate, and expect long days with no added benefits for working overtime. When we speak with clients, most of them are upset they can't get a response quick enough because we are so over-encumbered with clients that we don't have enough time to respond to everybody promptly. Even if we work 10 hour days, clients must wait because it's too much work for too few people. This is (hopefully) a temporary thing, but the expectations for us are simply unrealistic at this point.

    Advice to Management

    Continue to hire. Increase salaries and maybe the turn over rate will decrease.

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