Asurion Jobs & Careers in Houston, TX US

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Asurion Reviews

257 Reviews
3.1
257 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Steve Ellis
77 Ratings
  1.  

    Rethink Houston site Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Houston, TX (US)
    Former Employee - Operations Supervisor in Houston, TX (US)

    I worked at Asurion full-time for more than a year

    Pros

    My paycheck was always on time
    they have some great employees, but lack of true leadership--- Bad management make good employees do bad

    Cons

    lack of knowledge on senior leadership team
    coaching and development of operations supervisor are little to none
    glass ceiling, all the operations managers are more concerned with praising one another with no acknowledgement of the operations supervisors or their teams
    a multitude of inexperienced operations supervisors, only promoted because of personal relationships, not on value added or experience level (just because you are a good agent, doesn't mean you are a good supervisor

    Advice to ManagementAdvice

    Reevaluate senior leadership on Houston site

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO