Auto Club of Southern California
Auto Club of Southern California – Los Angeles, CA
The selected individual will conduct sales of Personal Lines and Commercial insurance (non-standard auto and property) to AAA members and prospective… Auto Club of Southern California
Auto Club of Southern California – Oxford, AL
of branch bookkeeping records. • Servicing the needs of the member and providing added value by cross selling or advising of other services that… Auto Club of Southern California
Auto Club of Southern California – Irving, TX
As a key contributor to our over 100-year reputation, you’ll benefit from our paid training program and also earn quarterly incentives and… Auto Club of Southern California
Auto Club of Southern California – Rancho Santa Margarita, CA
of this position include: • Maintain skills in the various office systems necessary to resolve local issues. Provides front line supervision and… Auto Club of Southern California
Auto Club of Southern California – El Monte, CA
for branch bookkeeping records - Servicing the needs of the member and providing… Auto Club of Southern California
Auto Club of Southern California – Saint Louis, MO
The Automobile Club of Missouri is seeking career-minded individual for our Claims Representative I -Total Loss position in St. Louis, MO. This… Auto Club of Southern California
Auto Club of Southern California – Costa Mesa, CA
If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place. AAA is a… Auto Club of Southern California
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Auto Club of Southern California full-time (more than 5 years)Pros
The Company provides wonderful, helpful products and services. The legacy of the company is legendary in that it almost crumbled until it was revived and thriving by the prior CEO. The company provides a decent type of retirement plan (depending on the number of years you have with the firm) it's pretty unheard of in the industry. The 401k is decent and they match contributions, which is not alway so with other firms. Most of the people working there are good people, there are a few "hangers on" who need to get going and retire.Cons
Unfortunately, the legacy management gets in the way of literally every decision made-there is no autonomy to do your job, it is consistently micro-managed from the top down. The software utilized is outdated and virtually impossible to use due to the many road blocks for requesting upgrades and existing firewalls. The software is (no joke) from 1997. Work/life balance is not respected here, people are expected to work harder not smarter with a measly (if you are lucky) 2-3% pay raise annually. The base salaries offered are much less than the competitors, however the benefits they sell you on are "great"...but what they never tell you is you will not be granted annual raises for multiple years because they say your that the "top level" of your market position (yes from a 2002 database) it's not much of a consolation. The Culture is that you "bleed" auto club blue-and literally you do, you are so tired of fighting the system, you just go with the program and dumb yourself down to work here.Advice to ManagementAdvice
Retain top talent-and know how to compensate them for doing well.
Get rid of legacy managers who have been left in departments far to long as pawns to be submissive and do as Sr. Management says, not what is the "right thing to do" to grow or improve business.
Listen to outside employees who are experts in the field you hired them-there's a reason we worked somewhere else for years and not JUST within the Auto Club bubble.
Upgrade the computer systems-they're a joke to everyone working there.
Weed out the "hangers on" who are just sitting there collecting a check and waiting for retirement. They are not performing to their full potential, it drags us productive young people down and makes is want to run for the hills.Doesn't RecommendNeutral OutlookNo opinion of CEO