Banfield Pet Hospital Jobs in London, England


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Banfield Pet Hospital Reviews

3.0
362 Reviews
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Banfield Pet Hospital President & CEO Tony Ueber
Tony Ueber
122 Ratings
  • Helpful (3)

    Practice Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Practice Manager in Seattle, WA (US)
    Former Employee - Practice Manager in Seattle, WA (US)

    I worked at Banfield Pet Hospital full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place to deepen veterinary management experience or management in general. Has all the components: staff hiring, growth, firing; customer service; operations; finance; marketing; team work in hospital and in the region. It is now owned by Mars and they have added performance measurement to the Banfield culture. Previously they had none. This helps management hold people accountable.

    Cons

    If you want to work at Banfield whether as a vet tech, nurse, doctor or manager, PLEASE find someone who worked there to talk to first. It used to amaze me to see folks come in there to work and then complain about the work environment when its not a secret how Banfield operates! It is stressful. Vets must perform and see a certain no. of pets each day defined by volume of appointment. Nurses and techs need to work as a team. They are millennials and they are hard to manage. Don't waste time writing people up, because Banfield will not fire them, you're just wasting your time. It's stressful. Clients are not always nice. If they complain, just give them what they want. Banfield doesn't want anyone talking badly about it, so don't rack you brain trying to figure out what to do with complaints, just give them what they want and tell management it was for the customer. Management at regional level is not interested in your ideas, they just act like it. Don't waste your time, just do what they say and leave after you accomplish your goals.

    Advice to Management

    Wouldn't do any good.

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