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I worked at Betfair as a contractor (more than 3 years)RecommendsPositive OutlookNo opinion of CEORecommendsPositive OutlookNo opinion of CEO
Working with world class people on world class projects in a fun and playful environment. I would go to work with a smile on my face. Their adoption of Agile was actually good and people cared passionately about excellence. Company has great financials and is very stable.
The company leadership was struggling to figure out whether Betfair was a tech company in the gambling space or a gambling company with great tech. That the current CEO resolved this very definitely as the latter is no bad thing but the way it happened was poor - key staff were lost and while the replacements were good, the "in-house" outsourcing hid the scale of the talent drain. Leadership was also hit and miss, some being fantastic and some being very poor.
Advice to Management
Betfair grew out of its "ageing start-up syndrome" in a fairly negative, if classically MBA driven, manner that still did not solve the separation between key departments. That a single game of paintball between two key departments in 2011 probably did the most to remove the silos speaks volumes on the imagination of the leadership.
The lack of direction that grew out of the confusion around the company's identity could have been solved without the loss of key technical staff.