Blackbaud Jobs & Careers


Show:  All Results Last 7 Days
15 days ago

Pricing Strategy Leader

Blackbaud Austin, TX +2 locations

• Develop and implement strategic pricing models for all of Blackbaud’s products based on data driven insights, customer feedback… Blackbaud


24 days ago

Knowledge Management Specialist

Blackbaud Charleston, SC

The Knowledge Management Specialist creates and fosters an effective learning environment and governs how knowledge is created, organized, and… Blackbaud


10 days ago

Account Executive K-12 - Pure Prospect Team

Blackbaud Bedford, NH

• Proven success in creating effective sales strategies to meet and exceed sales quotas. • Superior communication skills with the ability to… Blackbaud


13 days ago

Senior Product Manager

Blackbaud Charleston, SC

The person in this role must be a tireless researcher in search of defining valuable solutions, looking for opportunity and validation through… Blackbaud


6 days ago

General Markets Account Executive - Higher Education Solutions - FUTURE OPPTY.

Blackbaud Charleston, SC

Our Account Executives are at the forefront of our partnerships with the clients we serve. In this role, you’ll be responsible for the full sales… Blackbaud


11 days ago

Crystal Reports Specialist

Blackbaud Charleston, SC

As a Custom Report Specialist you will specialize in providing professional, courteous and exceptional support for specific custom reports created… Blackbaud


21 days ago

Production Operations Administrator III

Blackbaud Austin, TX

As an experienced IT Operations Engineer, you will have the opportunity to serve the non-profit community, taking your IT experience and directly… Blackbaud


17 days ago

Business Development Manager

Blackbaud Brisbane

• Represent Everyday hero in a Professional manner consistent with Everyday Hero internal policy and procedures • Contact and visit prospective… Blackbaud


19 days ago

General Markets Account Manager - FUTURE OPPTY. (software sales exp strongly des

Blackbaud Charleston, SC

We understand that people thrive in a culture focused on teamwork and purpose; where they feel inspired by the opportunity to try new things, focus… Blackbaud


9 days ago

Senior Staff Software Engineer

Blackbaud Austin, TX

• Collaborate with product owners and other business partners to understand and refine business requirements that drive the architecture • Work… Blackbaud


Blackbaud Reviews

247 Reviews
3.2
247 Reviews
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Michael Gianoni
36 Ratings
  1. 1 person found this helpful  

    Culture has changed with acquisitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Manager in Charleston, SC (US)
    Current Employee - Consulting Manager in Charleston, SC (US)

    I have been working at Blackbaud full-time (more than 3 years)

    Pros

    Company supports non profits which feels good to be a part of.
    Many good people here that are fun to work with.

    Cons

    With multiple acquisitions the culture has changed. Feeling like management wants the professional services team to be more like a Big 6 consulting firm than a product company with value add services. Part of the challenge is that the Blackbaud CRM product requires so much in services that services are a large portion of company revenue. That being the case....there is pressure to push margins up on services so they don't drag the company margins down. If you look at most software companies the services are a much smaller portion of revenue and product companies will take lower services margins to focus on product sales, partner enablement and customer success. But Blackbaud can't afford to do that with the product / services mix. This results in a push to make the professional services team feel a lot more like a large system integrator with higher margins and that was not the culture many signed up for in years past. Higher utilization targets, some would say unrealistic, are causing morale challenges.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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