Booking.com

  www.workingatbooking.com
  www.workingatbooking.com
Work in HR? Unlock Free Profile

Booking.com Jobs & Careers in Grand Rapids, MI

Hiring? Post a Job

Show:  All Results Last 7 Days
27 days ago

Credit Controller

Booking.com Grand Rapids, MI

• Collect Open Invoices; • Scalable solutions; • Cross functional Communication; • Support growth of company; • Improving cycle times… Booking.com


10 days ago

Bilingual Customer Service Representative - Chinese and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


18 days ago

Bilingual Customer Service Representative - Portuguese and English - Grand Rapid

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


18 days ago

Bilingual Customer Service Representative - Spanish and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


10 days ago

Bilingual Customer Service Representative - German and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


17 days ago

Customer Service Representative

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management support… Booking.com


10 days ago

Bilingual Customer Service Representative - Russian and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


10 days ago

Bilingual Customer Service Representative - Italian and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


10 days ago

Bilingual Customer Service Representative - Dutch and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


18 days ago

Bilingual Customer Service Representative - French and English

Booking.com Grand Rapids, MI

include but are not limited to: • Manage relationships with hotels by providing high levels of customer service and account management… Booking.com


Booking.com Reviews

224 Reviews
3.2
224 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Booking.com CEO Darren Huston
Darren Huston
137 Ratings
  1. 3 people found this helpful  

    A casual business culture with good benefits and opportunities for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Executive  in  Grand Rapids, MI (US)
    Current Employee - Customer Service Executive in Grand Rapids, MI (US)

    I have been working at Booking.com full-time for more than a year

    Pros

    Hires from within, opportunities for travel, friendly and supportive management, even low level employees have a voice, calls are not scripted.

    Cons

    Repetitive work, imperfect system for measuring performance, inter-department communication is lacking.

    Advice to ManagementAdvice

    Hourly wages could be increased across the board, considering how much the success of the company is based on customer service. Better wages equal better worker retention (saves on training), employee satisfaction (better performance), and more opportunities for employees to travel and use Booking.com ($$$).

    Recommends
    Positive Outlook
    No opinion of CEO