CSG Systems International


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CSG Systems International Reviews

56 Reviews
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
32 Ratings

    Not the great company it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services in Omaha, NE (US)
    Former Employee - Client Services in Omaha, NE (US)

    I worked at CSG Systems International full-time (more than 10 years)


    Casual dress code, great benefits and outstanding new facility in Omaha.


    Layoffs are frequent and without any rhyme or reason. (Quick to fire veterans and new employees alike) Workers fear for their jobs constantly, and are very quick to fend for themselves; This crushes any sort of "team" collaboration-based environment, and harms ever level of the company. Company is generally disliked by customers, creating a difficult work setting, especially for those who are customer facing.

    Advice to ManagementAdvice

    Practice what you preach and practice "open communication" with your employees. 10 years ago, the company would gather quarterly for an open discussion on that quarter's financial situation. That is long a thing of the past, and employees who are left in the dark are left speculate constantly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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