Epsilon Jobs & Careers

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Show:  All Results Last 7 Days
9 days ago

Digital Campaign/ Email Campaign BSA Lead

Epsilon Lafayette, CO

· Oversee/lead cross-functional builds assisting Client, Client Services, and Technology leads. · Client consultation services… Epsilon


28 days ago

Director, Client Services

Epsilon San Francisco, CA

Overall Purpose: Solutionset is looking for a top-notch Designer to join our award winning creative team. The role is onsite in Mountain View at… Epsilon


14 days ago

Business Intelligence Architect

Epsilon San Diego, CA

· Perform analysis, design, development, implementation and maintenance of Enterprise Reporting solutions under the direction of the Director of… Epsilon


6 days ago

Production Designer

Epsilon San Francisco, CA

• Work on a range of accounts from Fortune 500 companies to start-ups, from B2C to B2B, that result in engaging and remarkable experiences • Will… Epsilon


3 days ago

Product Coordinator

Epsilon Atlanta, GA

Position Requirements • University degree or college diploma in the field of Project Management • 2 years direct work experience in project… Epsilon


18 days ago

Senior Copywriter (Digital)

Epsilon West Chicago, IL

on several client businesses and should be able to switch brand hats to take on multiple clients. The writer reports to the Creative Director… Epsilon


1 day ago

QA Lead – new

Epsilon Blue Ash, OH

Provide services to ensure quality, efficiency and effectiveness of the testing effort Work and/or lead an agile team to accomplish shared project… Epsilon


12 days ago

Technical Developer

Epsilon Wakefield, MA

Community Portal Technical Developer is responsible for design, and management of a development, deployment, and production support team working on… Epsilon


18 days ago

Sales Support Specialist

Epsilon Irving, TX

- Review, research, escalate when necessary, and collaborate across teams to construct RFP responses. Thought leadership is necessary to advocate new… Epsilon


12 days ago

UX Designer

Epsilon San Francisco, CA

SolutionSet is looking for a top-notch User Experience Designer to join our team. You are a user interface and information architecture expert. You… Epsilon


Epsilon Reviews

282 Reviews
3.2
282 Reviews
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Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
148 Ratings
  1. 1 person found this helpful  

    Great company, terrible execution of policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support  in  Lafayette, CO (US)
    Former Employee - IT Support in Lafayette, CO (US)

    I worked at Epsilon full-time for more than a year

    Pros

    Overall, the company is solid. People who work there usually know their stuff, and can support themselves given their area of expertise. Company events still occur, and the idea of email marketing is good one, if annoying to people's inbox.
    Policies are put in place for good reasons. Epsilon had a massive data breach several years ago, and it is still lingering

    Cons

    Outsourcing IT is the single most inefficient way to work with the user base.
    Growth in the company is...hard to figure out at best. I was told by multiple managers that pay raises occur once every 3-5 years, and promotions only exist if the company needs a new position, or someone leaves and no one wants the old position.
    Some positions for new employees require them to work 2nd shift processing data for 2 years before they can move departments, qualify for a raise, or be acknowledged in general.
    The head at the top continues to make poor decisions that affect the general health of the employees. One site used to have kegs and margaritas on Fridays, but that era left recently when Epsilon decided making their employees happy should be kept to a minimum.
    They recently decided to outsource their Helpdesk and Desktop support team...which caused multiple sites to lose good people, as well as dedicated support...in trade for overseas 24/7 call support.
    Lower management can't really seem to pick a direction in general when working and often rely on higher management to hold their hand with general direction pointing.
    Epsilon's network infrastructure is in an overhaul, and it appears to be going well. If anything, the technology department at least has a good idea of what's needed to work with outside clients. The data processing teams leave a ton to be desired.
    The marketing teams seem to miss the boat on how to sell what data can really do...instead they use standard sell tactics and hope their clients don't ask for more.
    The development team is overstaffed, and can't fix products fast enough. There is clearly multiple issues when attempting to get a reasonable fix on internal applications used to support the clients. They often use outdated versions of java and ie, as well as poor coding standards often overlooked by the management, who lack coding skills themselves to see the issues.

    I loved Epsilon, and would have stayed there to give a hand into making something better, but outsourcing and losing pay/benefits to stay on is a terrible practice.

    Advice to ManagementAdvice

    Bring back the fun to the company, listen to employee ideas, and get a better development team in place. Teach marketing how to sell products and what data can really do, and get the processing team to work more than several minutes a day before they check out to Facebook.
    Also, killing archives and psts for a no-fault looks lazy, not brilliant. How much server space do you REALLY think you'll save? This move is to cover yourself in a "compliant" way, not help anyone. Look at the SharePoint sites and see who's actually going to use your new policy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO