Epsilon

  www.epsilon.com
  www.epsilon.com

Epsilon Jobs & Careers


Show:  All Results Last 7 Days
27 days ago

Email Producer/ Sr BSA, Digital Campaign

Epsilon Broomfield, CO +2 locations

Sr. BSA’s will work collaboratively with Sales, Client Services, and relevant technology team members to ensure accurate and timely delivery of total… Epsilon


27 days ago

Digital Campaign BSA Lead

Epsilon Broomfield, CO

· Oversee/lead cross-functional builds assisting Client, Client Services, and Technology leads. · Client consultation… Epsilon


16 days ago

Account Supervisor

Epsilon New York, NY +5 locations

• Flawless execution of clients’ programs and plan tactics and follow-through • Coordinate with production and creative groups on program… Epsilon


27 days ago

Operations Analyst

Epsilon Toronto +2 locations

/Duties/Functions/Tasks: • Provide professional, courteous and prompt technical support for Epsilon Harony product, liaising with other Epsilon… Epsilon


27 days ago

Sr Designer (Email/Digital)

Epsilon West Chicago, IL

Along with a demonstrate able mastery of email design, you must also show you are a proven leader with the ability to grow, mentor and manage a group… Epsilon


23 days ago

Director of Mobile Marketing

Epsilon West Chicago, IL

• Drive mobile engagement for our clients by developing strategic mobile… Epsilon


27 days ago

Business Systems Anlyst, Assoc

Epsilon Schaumburg, IL

• Support Campaign testing, Report testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and associated activities such as test… Epsilon


16 days ago

Account Supervisor, Sr

Epsilon Chicago, IL

for the Management Supervisor fall into 3 main categories: · Account… Epsilon


27 days ago

Programmer, Assoc

Epsilon West Chicago, IL

include the following. Other duties may be assigned. · Receive day to day direction from Individual Auto Account Executive · Ability to comprehend… Epsilon


8 days ago

Developer,Sr

Epsilon Broomfield, CO +2 locations

Epsilon Online Solutions is looking for someone who enjoys being a Software Developer and wants to be part of our growing team. Our Software… Epsilon


Epsilon Reviews

304 Reviews
3.1
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Epsilon President and CEO Bryan Kennedy
Bryan Kennedy
160 Ratings
  1. 3 people found this helpful  

    Great company, terrible execution of policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Lafayette, CO (US)
    Former Employee - IT Support in Lafayette, CO (US)

    I worked at Epsilon full-time (more than an year)

    Pros

    Overall, the company is solid. People who work there usually know their stuff, and can support themselves given their area of expertise. Company events still occur, and the idea of email marketing is good one, if annoying to people's inbox.
    Policies are put in place for good reasons. Epsilon had a massive data breach several years ago, and it is still lingering

    Cons

    Outsourcing IT is the single most inefficient way to work with the user base.
    Growth in the company is...hard to figure out at best. I was told by multiple managers that pay raises occur once every 3-5 years, and promotions only exist if the company needs a new position, or someone leaves and no one wants the old position.
    Some positions for new employees require them to work 2nd shift processing data for 2 years before they can move departments, qualify for a raise, or be acknowledged in general.
    The head at the top continues to make poor decisions that affect the general health of the employees. One site used to have kegs and margaritas on Fridays, but that era left recently when Epsilon decided making their employees happy should be kept to a minimum.
    They recently decided to outsource their Helpdesk and Desktop support team...which caused multiple sites to lose good people, as well as dedicated support...in trade for overseas 24/7 call support.
    Lower management can't really seem to pick a direction in general when working and often rely on higher management to hold their hand with general direction pointing.
    Epsilon's network infrastructure is in an overhaul, and it appears to be going well. If anything, the technology department at least has a good idea of what's needed to work with outside clients. The data processing teams leave a ton to be desired.
    The marketing teams seem to miss the boat on how to sell what data can really do...instead they use standard sell tactics and hope their clients don't ask for more.
    The development team is overstaffed, and can't fix products fast enough. There is clearly multiple issues when attempting to get a reasonable fix on internal applications used to support the clients. They often use outdated versions of java and ie, as well as poor coding standards often overlooked by the management, who lack coding skills themselves to see the issues.

    I loved Epsilon, and would have stayed there to give a hand into making something better, but outsourcing and losing pay/benefits to stay on is a terrible practice.

    Advice to ManagementAdvice

    Bring back the fun to the company, listen to employee ideas, and get a better development team in place. Teach marketing how to sell products and what data can really do, and get the processing team to work more than several minutes a day before they check out to Facebook.
    Also, killing archives and psts for a no-fault looks lazy, not brilliant. How much server space do you REALLY think you'll save? This move is to cover yourself in a "compliant" way, not help anyone. Look at the SharePoint sites and see who's actually going to use your new policy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at Epsilon? Share Your Experiences

Epsilon

 
Click to Rate
or