GameStop

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GameStop Jobs & Careers in White Plains, NY


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30+ days ago

ASSISTANT STORE MANAGER

GameStop Stamford, CT +6 locations

* • Provide best in class customer service: promptly greet customers, respond to customer concerns and complaints quickly, effectively and… Glassdoor


30+ days ago

STORE MANAGER

GameStop Bronx, NY +2 locations

* • Provide best-in-class customer service: promptly greet customers, respond to customer concerns… Glassdoor


30+ days ago

Senior Game Advisor

GameStop Bronx, NY +4 locations

* • Ability to work unaccompanied and unsupervised for up to 12 hours per day. • Ability to move unassisted throughout the store, stand and… Glassdoor


30+ days ago

Cricket Store Manager

GameStop New York, NY +2 locations

Working independently, the Cricket Store Manager directly influences the performance of everyone who interacts with customers and supports the store… Glassdoor


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  1. 4 people found this helpful  

    The Truths of GameStop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Game Advisor in Jersey City, NJ (US)
    Current Employee - Game Advisor in Jersey City, NJ (US)

    I have been working at GameStop full-time (more than 5 years)

    Pros

    You Get To Rent out Video Games
    Talk About Video Games
    If you are a manager/asm/sm/sga you get free games/merchandise but if you are a lowly store grunt you get close to nothing

    Cons

    Its Retail its not what everyone expects, its not all video games and fun. You have to go through much customer interaction and mindless pitching of products, memorizing 3 sentence long phone greetings that you must repeat without fail every time you answer a phone, mindless pitching of membership cards, reserving games, trading games in, credit cards, literally you spend most of your transaction trying to harass the customer into buying something they really don't need. Example: "Hi I just want to buy Cal of Duty For the PS4"
    Employee: " Do you want it Pre Owned?"
    Customer: "No, I want a new copy"
    Employee: "But You Save $5 Buying Pre Owned"
    Customer: "No Thanks Just a New Copy"
    Employee: " If You are a Pro Member you get 10% off and save $15 dollars, and if you sign up today you get a Buy 2 get 1 any pre owned game coupon, along with 1 year of Game Informer"
    Customer: " No thank you, just a new copy of Call of Duty"
    Employee: " Okay, would you like to buy the season pass that comes along with this game?"
    Customer: "No"
    Employee: " Why Not, if you buy the season pass now you save $10 by buying all 4 map packs together"
    Customer: "No thanks, Just the Game"
    Employee: "While you are here would you like to pre order Assassins Creed, Grand Theft Auto, Pokemon?"
    Customer: "No"
    Employee: "Gamestop has an all new PowerUp Rewards Credit Card, if you are a Pro Member you get 15,000 points and if you are a Basic you get 5,000 points as well as a $0 Annual Fee with the card, and if you spend more than $500 you get 6 months interest free financing"
    Customer: "I dont need a credit card"
    Employee: "Ok, here is your receipt and on it is a survey in which you can go online and tell GameStop how we did and you get entered for a chance to win a $100 Gamestop Gift Card

    Advice to ManagementAdvice

    Mindless Droning/Harassing Customers with Useless Pitches/Not providing the proper pay and or hours to compensate employees who have to deliver the mindless droning/pitches to the customer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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