Garmin Jobs & Careers


Show:  All Results Last 7 Days
17 days ago

Software Engineer (algorithms/data structures/protocols) - Wearables

Garmin International Olathe, KS

The Wearable Group at Garmin is an exciting, fast-paced group of software engineers committed to making products that are a part of every active… Glassdoor


17 days ago

Regional Sales Manager - Marine

Garmin International Houston, TX

Garmin is a way of life for our regional sales managers. Not only do they travel frequently to various retailers, cultivating and expanding sales… Glassdoor


13 hrs ago

Aviation Support Intern – new

Garmin International Olathe, KS

include: • Provide operational support for Garmins aviation products • Work with customers to determine which… Glassdoor


11 days ago

Incoming Inspector (1st Shift)

Garmin International Olathe, KS

We're seeking an Incoming Inspector at our headquarters in Olathe, KS. Core essential functions for this role include inspecting purchased materials… Glassdoor


16 days ago

Copywriter

Garmin International Olathe, KS

Garmin is adding one more enthusiastic individual to our in-house marketing communications team. Are you a highly creative writer with a strong voice… Glassdoor


10 days ago

User Experience Designer 2

Garmin International Olathe, KS

We are looking for a full time User Experience Designer 2 for our product development team in Olathe, KS. A Garmin User Experience Designer 2 has… Glassdoor


25 days ago

Software Engineer Intern - North Carolina

Garmin International Raleigh, NC

Forget special projects for newbies, our software engineering interns work side-by-side with a mentor, making hands-on contributions to the worlds… Glassdoor


4 days ago

Cyber Security Training and Awareness Coordinator

Garmin International Olathe, KS

We are looking for a full/part-time cyber-security training and awareness coordinator at our Headquarters in Kansas City, to develop, execute, and… Glassdoor


3 days ago

Social Media Associate – new

Garmin International Olathe, KS

Garmin is adding one more enthusiastic individual to our in-house marketing communications team. As a Social Media Associate, you will be responsible… Glassdoor


4 days ago

Faclilties Plant Operator - 2nd Shift

Garmin International Olathe, KS

We are looking for a Facilities Plant Operator to oversee the maintenance of our automated systems and mechanical equipment at our headquarters in… Glassdoor


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  1. 3 people found this helpful  

    Good benefits for a dead end job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Specialist in Olathe, KS (US)
    Current Employee - Product Support Specialist in Olathe, KS (US)

    I have been working at Garmin full-time (more than 3 years)

    Pros

    Benefits like health and dental are really good.
    Monday through Friday work schedule.
    Fun annual trip to Worlds of Fun and Christmas party.

    Cons

    Little actual technical troubleshooting involved. Most calls are from people that do not know where the start button is on their computer. Make sure you would be ok with giving computer lessons to your grandparents for 8 hours a day.
    All time off comes out of your PTO regardless of if you are on vacation or sick.
    Low pay and small yearly raises like 25 to 50 cents per hour if you can manage to get one.
    The annual raise structure is setup so that no matter how you do, x amount of people in a team will receive nothing.
    Very few people advance out of the call center once they start there.
    Toxic work environment where coworkers are pitted against each other for the few advancement opportunities that exist.
    Little to no guidance from management or HR for career growth.
    Rigid attendance point system.

    Advice to ManagementAdvice

    Please invest more resources into your call center employees so they can contribute more to the company. Most of us started as Product Support at Garmin because we thought if we worked hard enough we would be given opportunities to learn things besides how to answer phones. Some jobs at headquarters could be handled by existing call center employees with a few weeks of training but are instead given to interns and new graduates. I would highly recommend rotating middle management and periodically give Product Support associates different tasks. Something really should be done to improve a perception of career stagnation at the call center.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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