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Groupon Reviews

629 Reviews
3.0
629 Reviews
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Groupon CEO Eric Lefkofsky
Eric Lefkofsky
156 Ratings
  1. 12 people found this helpful  

    T'was once a land of magic, then the Big Bad Wolf Cop blew down Cloud Cuckoo Land.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative  in  Chennai
    Former Employee - Customer Support Representative in Chennai

    I worked at Groupon full-time for more than a year

    Pros

    It was once the best place to work, when everything was still Groupon-y. The crazy, weird, quirky, nutty nutella chocalaty environment was the one reason why everyone loved doing waking up every morning and coming to work. Heck, there was even this one guy that wanted to work all seven days, because he's bored at home.
    "that", was how awesome it was. Yes, the "was" imply this was all in the past, and not existant, which will be elaborated in the Cons below.

    The current pros are:
    - People working with you on your level will be very friendly, and very cool people. Some try to act cool when they're not but that's okay.
    - No dress code. Meaning you could wake up on a Monday morning hungover and go to work wearing the Iron Maiden tee shirt and pair of worn-out jeans you wore to the gig last night, although it is recommended. I'd put on a Death tee with a pair of shorts and my slippers.
    - Unlimited coffees. Hangover killer!
    - Importance given to being on time to work: I like being punctual and I like how being punctual here is a necessity.
    - High-speed internet and wide screened computers: all running the latest specifications and a crazy fast internet connection.
    - Free Wireless Fidelity connection for your mobile phone: Facebooking while you poop.?!
    - Music free environment; but only to the extent of your personal ear/headphones.
    - Neatly maintained cafeteria
    - Occasional "fun" events
    - Quarterly team allowance for team outings/picnics
    - Ping-pong table + Foosball
    Now all of this were a thing when I was still a part of Groupon, but since things over change a lot and quite quickly, I'm not sure how much of these are still being provided.

    Cons

    Well, I'm not sure where to start. Perhaps from the top. Heads-up: This isn't a sob story.

    Continuing from the Pros above:
    It was all great, until it became Indianised. Now I have nothing against Indians. I am one myself, so if anybody thinks this is something racial, your argument is invalid. What was once a fun place became a business. I understand that inorder for a business to thrive in this crazy market its competing in, its gotta produce a profit, keep numbers up, make sure stock values don't dip. All that is understandable. But it should also be understood that the people who pour in their heart and soul, are supposed to mean something.
    Clueless management. Its like you ask them to change a light bulb, they tell you to fetch the data guy and collate all the data, look at it for 935 hours, tell the data guy its all wrong and that he needs to redo it again. And what happened to the bulb that needs replacing? Nothing. It still isn't working.
    Compensation: Designations, job-titles, responsibilites of that job, make you who you are and what you're supposed to be doing and what you could do more than what you're supposed to be doing. The usual way how its done is the more higher your responsibilites, the higher you get paid. But here, its all messed up. No stable fixed payment structure. Same goes for the appraisal cycle. A guy who got promoted and a high appraisal rating, gets the same thing as a guy who newly joined the company for a starter position. They then ask you to come forward to them and tell them your grievances. When you do, you're showeled a bunch corporate farce glazed with a ton of whipped cream and a cherry on top.
    Everytime there's an internal job posting politics happen and somehow, somebody just happens to very conveniently "mess" it up; either the management or the HR. Everytime!

    Advice to ManagementAdvice

    Doesn't matter. The management only thinks that everytime an employee, be it current or former, voices out his opinion or expresses his grief on something that isn't right; he's only doing so just to show-off his linguistic competencies, which is an apparent joke to them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO