Higher One – New Haven, CT
• Answer inbound calls from client college and universities and oversee the handling of issues and escalations from start to finish • Communicate… CareerBuilder
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3 people found this helpful
I have been working at Higher One part-time (more than an year)Pros
convenient working form home and the training is ongoing. The company keeps you informed of changes.Cons
Because it is a work from home position ,the pay isn't very high. Seasonal employees don't get benefits.Advice to ManagementAdvice
Consider keeping some of your best home based agents year round , instead of having to hire every peak season.RecommendsApproves of CEO