Illumina Jobs & Careers

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11 hrs ago

Operations Project Manager- Illumina Advantage – new

Illumina San Diego, CA

• Partner with Marketing, Quality, Customer Service, Business Development and Planning to implement a scalable infrastructure to support the Illumina… Illumina

15 days ago

Sr Staff Engineer - Development

Illumina Singapore

• Work with third parties to oversee the development of a new CMOS image sensor • Interface with design houses, foundries, and other suppliers to… Illumina

10 days ago

Senior Information Security Engineer

Illumina San Diego, CA

include but are not limited to: • Identify areas for architectural, engineering and operational improvements of existing security solutions, and… Illumina

21 days ago

Associate HR Business Partner - Santa Clara and Redwood

Illumina Santa Clara, CA

• Work closely with management teams, providing strategic HR consultation to optimize people, structure, process and culture, with the goal of… Illumina

28 days ago

Security Technician

Illumina San Diego, CA

The Security Technician will be responsible for the preventative maintenance of the security systems at the San Diego campus. This includes the daily… Illumina

26 days ago

Sr Service Support Technician

Illumina San Diego, CA

are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and… Illumina

9 days ago

Manufacturing Process Technician 1

Illumina San Diego, CA

• Performing assigned manufacturing tasks to produce high quality products under general supervision. • Performing work order processing to… Illumina

26 days ago

Head of Life Sciences Sales, Europe

Illumina Cambridge, East of England, England

Excellent Interpersonal & Communication Skills: Highly competent in influencing, negotiating and liaising with individuals at all levels. Proven… Illumina

3 days ago

Research Associate 2 - Oncology

Illumina San Diego, CA

include biochemistry assay development and optimization. Job duties include but are not limited to: • Designing and performing experiments… Illumina

7 days ago

Commercial Development Manager - Complex Disease

Illumina San Francisco, CA

Expand the adoption and clinical utility of Illumina products among complex disease researchers by providing and demonstrating the utility of new… Illumina

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Illumina CEO Jay Flatley
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  1. 10 people found this helpful  

    The grass is not always greener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Representative in San Diego, CA (US)
    Former Employee - Senior Sales Representative in San Diego, CA (US)

    I worked at Illumina full-time (more than an year)


    One of the largest and fastest growing companies in San Diego.

    Competitive pay and benefits

    Innovative products


    I have worked for several biotech companies as a territory manager and sales rep previously. Coming from smaller and medium sized biotechs in the past. I thought I had hit the jackpot with securing a position with Illumina. One of the largest and fastest growing companies in San Diego. Well, the grass is not always greener on the other side. It was the worst sales position and career move that I had chosen. My biotech lab and sales career has been long and really rewarding. Being in sales, I am a people person. I can relate to a very wide demographic of people. Yet, Illumina's company, culture and vibe was just a disconnect for me. It never really felt like a community or even welcoming to me. All the other companies that I worked for, there was transparency and cross departmental collaboration. At Illumina, it was like pulling teeth to get any assistance from marketing, product managers, technical support, customer service, fulfillment, and logistics. Nobody ever wanted to help each other. Each department seemed to be against each other. Never felt a collaborative effort. It was a very self serving or self preservation type of company culture. I guess it is understandable when I saw some colleagues fired out of the blue. If you see something like that, you probably want to keep very busy and your head down. As many other reviews here, I would have to agree that upper management has a deficiency in leading and growing this company.

    The sales teams were made mostly from people that have no science or biotech experience at all. How can your front line representatives sell an instrument when they have never worked in a lab or have zero understanding of the up or downstream processes that the instrument is going to fit into. There was one week of training but it was more like them turning on a fire hose. Trying to cram everything into one week. Online self training was also idiotic. Those that did not have previous scientific or biotech industry background didn't have a chance.

    Advice to ManagementAdvice

    Hire experienced and educated sales professionals.

    Protect your employees first. Use layoffs as a last resort effort vs. a tool to protect your job because you missed an earnings call.

    There is probably no right way to lay people off but CEO Jay and upper management, please don't joke, smile and shake employees hands as you lead them into a corporate layoff meeting.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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