Lg Electronics Alabama Jobs & Careers in Huntsville, AL


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30+ days ago

Technical Support Representative - Air Conditioning/Refrigeration

LG Electronics Alabama, Inc. Huntsville, AL

• Communicate solutions for common problems found in current LG refrigerators, laundry products, dishwashers and air conditioners to LG Authorized… Glassdoor


30+ days ago

Call Center Trainer

LG Electronics Alabama, Inc. Huntsville, AL

• Responsible for listening to and evaluating customer service calls for the purpose of measuring service skills and policy adherence and collecting… Glassdoor


30 days ago

Technical Support Representative

LG Electronics Alabama, Inc. Huntsville, AL

LG Electronics is seeking a Technical Support Representative with superior customer service skills to provide support to B2B commercial customers… Glassdoor


25 days ago

Analyst

LG Electronics Alabama, Inc. Huntsville, AL

• Managing 3rd party company: Monitoring daily in, out and inventory, monitoring and managing transaction of each program, control all KPIs assigned… Glassdoor


30+ days ago

Recruiting Manager

LG Electronics Alabama, Inc. Huntsville, AL

LG Electronics is seeking a Recruiting Manager to manage overall recruiting and employment related activities. This position assumes responsibility… Glassdoor


30 days ago

Parts Data Specialist

LG Electronics Alabama, Inc. Huntsville, AL

LG Electronics is seeking a Parts Data Specialist to support the Parts Purchasing function by monitoring and maintaining inventory levels that… Glassdoor


30+ days ago

Call Center Analyst

LG Electronics Alabama, Inc. Huntsville, AL

LG Electronics is seeking a Business Analyst in our Customer Interactive Center (CIC) to evaluate and analyze a variety of data including customer… Glassdoor


9 days ago

Content Developer - Consumer Electronics

LG Electronics Alabama, Inc. Huntsville, AL

LG Electronics is seeking a Content Developer to create web-based support content for LG TV/Audio/Video products. Candidates must have working… Glassdoor


30+ days ago

Programmer (Bilingual Korean/English)

LG Electronics Alabama, Inc. Huntsville, AL

Overall Direct Mobile Service IT Support Mobile-GSFS support (Coordination with DMS Techs and HQ development team) Routing System support Web… Glassdoor


30+ days ago

Assistant Manager - Commercial Air Conditioning Support - HVAC & VRF

LG Electronics Alabama, Inc. Huntsville, AL

• Ensure teams provide superior customer service • Assign field engineers to investigate and provide… Glassdoor


Lg Electronics Alabama Reviews

10 Reviews
1.9
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kyu Moon Yu
6 Ratings
  1.  

    Two-Faced Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Huntsville, AL (US)
    Former Employee - Analyst in Huntsville, AL (US)

    I worked at Lg Electronics Alabama full-time (less than an year)

    Pros

    Free benefits, frequently free lunches. Work with some smart and talented colleagues whose skills go to waste.

    Cons

    LGEAI has two org charts: 1) Korean, 2) All others. If you're not Korean, there's a glass ceiling. This is further reinforced by the bilingual requirement for most management positions.

    The company chant in meetings: Be First, Do it Right, Work Smart.

    It's all a lie, because:

    Be First: Engineering and business processes are constantly "bench-marking" (i.e. imitating) other companies' ideas and functions. Solutions which conflict with the status-quo are ignored or publicly ridiculed. Planning Dept. is only interested in grabbing the scraps left behind by successful tech and service companies. Marketing is obsessed with mimicking and following Samsung. When attempting to resolve business processes, I was told by management that, "LG isn't going to change."

    Do It Right: KPIs used to obsessively measure performance are often conflicting between departments, resulting in political tension rather than productivity. No serious focus on developing leaders or the talent supporting management exists. "Waterfall management" ensures constant fire drills and reactionary responses to issues. It never seemed as though anyone had a clear vision or long-term plan for anything. Meetings are constant. Daily, weekly, and 2-hour long monthly meetings are Draconian and involve all departments sitting in a round-table format while the President nitpicks and lectures everyone. As a result, morale is dreadful. All of my co-workers were constantly tense and paranoid about their job security and working conditions. Over less than three months, a senior training manager, recruiting manager, planning manager, two admins, and a dozen technicians were fired or resigned.

    Work Smart: Job culture is one of long-hours, constant overtime, and an expectation of over work. The image of being productive (i.e. looking busy) is more important than delivering results or being efficient. Paid overtime kicks in at 45 hours and is not paid beyond 50 weekly hours. You have to clock in everyday by 8:00am on the time system or your manager will reprimand you. Lunch is only between 12:00pm and 1:00pm with no flexibility. Working after 5:00pm is highly encouraged as it makes you appear diligent and committed to the job culture. In addition, outdated and poorly maintained IT and business intelligence systems/software provide only crude tools which then give crude answers to crude questions. I spent countless hours delivering meaningless daily/weekly reports using manual data processing techniques. For IT skill, MS Excel is about all you need to know at LG.

    Advice to ManagementAdvice

    Dissolve the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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