SYKES Jobs & Careers

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Show:  All Results Last 7 Days
10 days ago

Customer Service Representative - Call Center Professionals

Sykes Enterprise Lakeland, FL

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


10 days ago

OMD Analyst

Sykes Enterprise Lakeland, FL

• Adheres to SYKES policies on ethics and integrity. • Collect, evaluate, and prepare reports and/or other complex statistical data for… Sykes Enterprise


20 days ago

Customer Service Representative with Upsell Support

Sykes Enterprise Eugene, OR +5 locations

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


22 days ago

Maintenance Assistant

Sykes Enterprise Lakeland, FL +2 locations

• Adherence to SYKES policies on ethics and integrity. • Sweeps, mops, scrubs, and vacuums bathrooms, hallways, break rooms, entrances, office… Sykes Enterprise


5 days ago

Quality Assurance Representative

Sykes Enterprise Morrilton, AR

• Adherence to SYKES policies on ethics and integrity. • Coaches and develops of all the representatives they monitor. • Coordinates the voice… Sykes Enterprise


5 days ago

Customer Service Trainer I

Sykes Enterprise Lakeland, FL

• Adherence to SYKES policies on ethics and integrity. • Administers effective evaluation and testing techniques to assess trainee performance… Sykes Enterprise


5 days ago

Team Mgr Site Operations

Sykes Enterprise Morrilton, AR +6 locations

• Adherence to SYKES policies on ethics and integrity. • Meet or exceed team's contract production and performance metrics. • Meet or exceed… Sykes Enterprise


5 days ago

HR Assistant Site Operations

Sykes Enterprise Greenwood, SC

• Adherence to SYKES policies on ethics and integrity • Directs and receives calls and visitors at the site • Performs HRIS data entry and… Sykes Enterprise


5 days ago

Mgr Training Site Operations

Sykes Enterprise Fort Smith, AR

• Adheres to SYKES policies on ethics and integrity. • Analyze the training curriculum and delivery, identify needs, and formulate appropriate… Sykes Enterprise


20 days ago

Customer Service Representative with Tech Support

Sykes Enterprise Langhorne, PA

We’ve all been there… you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial… Sykes Enterprise


SYKES Reviews

340 Reviews
2.2
340 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
182 Ratings
  1.  

    It's a great company so far..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Lakeland, FL (US)
    Current Employee - Customer Service Representative in Lakeland, FL (US)

    I have been working at SYKES full-time for less than a year

    Pros

    I had just moved to the Lakeland area when I got the job at Sykes about a week later. The training was organized and very knowledgable. The managers are nice and very helpful. Also, the front desk employee is very upbeat and sweet which keeps everyone in a positive attitude. I have been able to make friends in the area and also network and leave great impressions for future roles and possibilities.

    Cons

    The only bad thing I have to say about the company, well location is that we only had 2 weeks of training instead of the regular 7 weeks that they give Customer Service Agents coming in. It kind of rushed us out on the floor, but all in all we learned what we needed through the training and trial and error.

    Advice to ManagementAdvice

    A chance for career growth would be nice as well as a mentor program for those who potentially want to grow within the company.

    Recommends
    Positive Outlook
    No opinion of CEO