SYKES Jobs


Show:  All Results Last 7 Days
30+ days ago

Customer Service Representative

SYKES Las Vegas, NV +4 locations

As a customer service representative at SYKES, you can start with the basics answering calls and other inquiries, building solutions to a variety of… SYKES


30+ days ago

Customer Service and Inbound Sales Representative

SYKES Amherst, NY +8 locations

As a Inbound Customer Support and Sales Representative at SYKES, you can start with the basics answering calls and other inquiries, building… SYKES


30+ days ago

Online Bank Teller

SYKES Fort Smith, AR +6 locations

As a banking customer service representative / phone bank teller at SYKES, you can start with the basics answering calls and other inquiries… SYKES


30+ days ago

Healthcare Customer Service

SYKES Langhorne, PA +2 locations

As a healthcare customer service representative at SYKES, you can start with the basics answering calls and other inquiries, building solutions to a… SYKES


30+ days ago

Bilingual Customer Service Representative (Spanish-English)

SYKES Bloomsburg, PA +2 locations

As a customer care professional at SYKES, you can literally start with the basics of the job, answering calls and other inquiries, building solutions… SYKES


SYKES Reviews

2.6
565 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
SYKES President, CEO, and Director Chuck Sykes
Chuck Sykes
244 Ratings
  • Wireless Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Care in Kelowna, BC (Canada)
    Former Employee - Wireless Care in Kelowna, BC (Canada)

    I worked at SYKES full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working from home, nice co-workers and leaders all working from home as well

    Cons

    Very little training, help is minimal, you are just thrown on to the phones very unprepared, customers can be very abusive so you definately need to be very thick skinned, huge focus on sales and metrics I found the job very stressful most people dont seem to stay after a week on the phones many quit the first day. When you choose your shift availability you are told you have to commit to the shift for one year, after 2 months my shift was changed and the shift options are nothing like what you pick when you are first hired

    Advice to Management

    Pay your people better than min wage, job has so much to try to juggle and the abuse you take from all sides is just not worth it for min pay

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