Shoppers Drug Mart

Shoppers Drug Mart Jobs & Careers in Scarborough, England

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Shoppers Drug Mart Reviews

338 Reviews
338 Reviews
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Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
65 Ratings

    Fun environment, not worth sticking around.

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    Former Employee - Customer Service Representative in Victoria, BC (Canada)
    Former Employee - Customer Service Representative in Victoria, BC (Canada)

    I worked at Shoppers Drug Mart part-time (more than an year)


    I made some really great friends through SDM. I enjoyed the 30% discount, the relatively easy to operate tills and more professional than some customer service gigs around. Great place to work if you get a lot of prescriptions!! (no filling fee) Also had the opportunity to try almost every aspect of the storefront, and granted a lot of responsibility. Online scheduler helped a lot if your manager updated it!
    They were recently bought by Loblaws which will likely make it better with President's Choice products and influence from those brands.


    I was definitely overworked during school time (like 32h a week plus my full time school), and there was little way of negotiating out of it. Company preaches 'health' for customers but my pharmacy was definitely not clean, and the employees had a wealth of health issues from working there so long.
    So many uneven rates of pay for the same work. Time off was sometimes difficult, and I often felt we were improperly staffed for the demands.
    *They did pay overtime, and it is apparently not allowed according to SDM corporate policy. I was definitely too young to really understand the severity of this but they would not acknowledge time and a half pay and would just pay you standard time instead. I knew people who worked 80h weeks at some points of the year, it's despicable.""
    The Optimum card was HEAVILY drilled into us all the time to the point where we would be told tricks to force people to sign up for more than one.
    Uniforms are hideous - gave me rashes.
    The store I worked in was so incredibly busy it was like running a marathon every 8h+ shift.

    Advice to ManagementAdvice

    I definitely worked with far less effective management than most reviews here, however, I would like to note to those who don't already know that each store is owned individually by the pharmacist, rather than as one unified corporation like London Drugs. So the interests of the pharmacy owner and their partner in crime (ie store manager) can heavily bend away from the standard corporate image. If they're obsessed with being the best or making the most money, their employees will definitely feel the brunt of it.

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